# Vendor Manager Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 80,000 - 90,000Department [Product & Operations](https://jobicy.com/categories/management.md) Employment type Full Time, Job posted30 Jun 2026Apply before30 Jul 2026Experience level Midweight Views / Applies 26 / 3 [About company](https://jobicy.com/company/roofstock.md) [Share](#share) About [Roofstock](https://jobicy.com/company/roofstock.md) The #1 marketplace for buying and selling single-family rental homes. * [Real Estate](https://jobicy.com/company-category/real-estate.md) * 2015 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary Roofstock, a leading investment platform for single-family rental homes, is seeking a Vendor Manager to build and manage relationships with third-party maintenance vendors. The role involves optimizing vendor performance against KPIs, driving data-driven decisions, and conducting market visits. The ideal candidate has 5+ years of vendor management experience, strong analytical skills, and thrives in a fast-paced startup environment. This position offers a competitive salary and the opportunity to work in a collaborative, cross-functional team. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires balancing multiple vendor relationships, data analysis, and strategic planning, with a fast-paced startup environment, making it challenging but manageable with experience. ### Salary Analysis Median Market Rate USD85,000US Market USD75k – 110k 0 USD121k AI Insight The offered salary range of $80,000-$90,000 is competitive for the Phoenix market and aligns with the midpoint of the national range for Vendor Managers. The company offers additional compensation potential. ### Core Skills Required [Vendor Management](https://jobicy.com/jobs?search_keywords=Vendor+Management.md) [Relationship Building](https://jobicy.com/jobs?search_keywords=Relationship+Building.md) [KPI Analysis](https://jobicy.com/jobs?search_keywords=KPI+Analysis.md) [Data-Driven Decision Making](https://jobicy.com/jobs?search_keywords=DataDriven+Decision+Making.md) [Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md) [Residential Repairs](https://jobicy.com/jobs?search_keywords=Residential+Repairs.md) [Operations Management](https://jobicy.com/jobs?search_keywords=Operations+Management.md) [Cross-Functional Collaboration](https://jobicy.com/jobs?search_keywords=CrossFunctional+Collaboration.md) [Google Suite](https://jobicy.com/jobs?search_keywords=Google+Suite.md) [Startup Environment](https://jobicy.com/jobs?search_keywords=Startup+Environment.md) ### Cover Letter Sample Dear Hiring Team, I am excited to apply for the Vendor Manager position at Roofstock. With over 5 years of experience in vendor relationship management within the residential real estate sector, I have a proven track record of optimizing vendor performance and driving operational efficiency. My strong analytical skills and ability to thrive in fast-paced environments make me an ideal fit for this role. I look forward to contributing to Roofstock's growth and success. Sincerely, [Your Name] Copy ### Sample Interview Questions How do you prioritize vendor relationships when multiple vendors require attention?I prioritize based on vendor performance, strategic importance, and urgency of issues. I use a tiered approach: high-impact vendors with significant volume or critical services get regular check-ins, while lower-tier vendors are monitored through scorecards. I also address escalations promptly to maintain service levels.Describe a time you improved vendor performance metrics.At my previous company, I implemented a quarterly business review process with vendors, sharing performance data and setting improvement targets. One vendor reduced response times by 20% after we collaborated on a new escalation protocol. This resulted in higher SLA compliance and cost savings.How do you handle a situation where a vendor consistently fails to meet SLAs?I start with a candid conversation to understand root causes and offer support, like training or process adjustments. If issues persist, I escalate to a formal improvement plan with clear milestones. If no improvement occurs, I explore alternative vendors while minimizing disruption.What metrics do you use to evaluate vendor performance?Key metrics include on-time completion rate, quality scores, cost variance, response time, and customer satisfaction. I also track compliance with contract terms and safety standards. These data points help identify top performers and areas for improvement.How do you negotiate pricing with vendors while maintaining quality?I use market benchmarks and volume commitments to negotiate competitive rates. I emphasize long-term partnership value and seek win-win solutions, such as tiered pricing or performance bonuses. I also ensure quality standards are clearly defined in the contract to avoid cost-cutting that compromises service. What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role: A Vendor Manager at Roofstock is pivotal in fostering mutually beneficial relationships with third-party maintenance vendors across our portfolio of single-family homes. Our Vendor Managers are responsible for building and managing a robust vendor network that aligns with our demands for Repairs and Maintenance (R&M), Turn, and Renovation services. In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs). This role requires a strategic and data-driven individual with a strong background in vendor relationship management. Responsibilities: * Creating and nurturing mutually beneficial relationships with third-party maintenance vendors * Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs * Driving vendor performance against established KPIs and ensuring adherence to SLAs * Driving product adoption of the vendor portal * Utilizing reporting and analytics to make data-driven decisions that enhance operational effectiveness * Conducting market visits to review vendor quality, build rapport, and vet potential new vendors * Delivering and reviewing vendor performance feedback to the vendor network on a monthly and quarterly basis * Identifying sourcing gaps, prioritizing needs, and recruiting vendors * Negotiating and establishing set pricing structures to optimize cost management. * Serving as the vendor’s voice to internal Roofsters, ensuring effective communication and collaboration. * Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges * Managing, documenting, and resolving escalations * Collaborate and work cross-functionally in a team environment Qualifications: * 5+ years of experience leading, developing, and growing vendor relationships * Experience with residential Repairs and Maintenance field operations * Strong analytical capabilities to evaluate performance and an understanding of fair and optimal pricing structures * Excellent planning, organization, and delivery skills, and comfortable in high-pressure situations * Excellent attention to detail * Ability to communicate effectively with internal stakeholders and external customers * Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders, including regional employees, field staff, office staff, executive leadership, and external customers * Thrives in a fast-paced and startup environment * Tech-savvy * Experience in making data-driven decisions utilizing reporting * Proficient in Google Suite applications, including Docs, Sheets, and Slides with demonstrated expertise in efficient document creation, collaboration, and data management. Travel Travel required: up to 3 days per week, twice monthly Location Phoenix, Arizona Compensation $80,000/yr. – $90,000/yr. range annually Compensation may be adjusted based on experience, skills, and interview performance. Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package. Competitive & Unique Benefits Package * Generous PTO Policy * 12 Paid Holidays * Volunteer Time Off * Paid Parental Leave * 401k Program * Wellness and home office/cell phone subsidies * Robust health, dental, vision insurance, and more * Wellness and home office/cell phone subsidies Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time. Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. #LI-REMOTE Show more [Apply now >](https://jobicy.com/jobs/148142-vendor-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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