# Change Manager

Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 83,700                             - 100,000Department  [Product & Operations](https://jobicy.com/categories/management.md) Employment type Full Time, Job posted2 Jul 2026Apply before2 Aug 2026Experience level  Midweight
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About [NielsenIQ](https://jobicy.com/company/nielseniq.md)

The Full View of the Consumer

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[Market Research](https://jobicy.com/company-category/market-research.md)
*  1923

Actively Hiring  Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance.       Tailor Resume Check Job Fit Cover Letter

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###  AI Summary

The Change Manager is responsible for driving adoption of strategic, organizational, process, and technology changes across the commercial business. This role partners with senior leaders, program teams, and stakeholders to ensure changes are well understood and sustained. Key responsibilities include change strategy, stakeholder engagement, communication, adoption tracking, and governance. The ideal candidate has a Bachelor's degree, experience in change management for complex initiatives, and strong communication and facilitation skills. Preferred qualifications include change management certification and 5-8 years supporting large-scale commercial transformation.

### Role DNA

Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative

AI Insight The role requires strategic thinking, stakeholder management, and the ability to navigate ambiguity, but it is not extremely technical or specialized, making it moderately difficult.

### Salary Analysis

Median  Market Rate  USD91,850US Market USD75k – 125k 0 USD138k      AI Insight The offered salary range of $83,700 to $100,000 is competitive and aligns well with the market median for Change Manager roles in the US, which typically ranges from $75,000 to $125,000. The median offer of $91,850 is slightly above the national average, indicating a reasonable compensation package.

### Core Skills Required

[Change Management](https://jobicy.com/jobs?search_keywords=Change+Management.md) [Stakeholder Engagement](https://jobicy.com/jobs?search_keywords=Stakeholder+Engagement.md) [Communication Strategy](https://jobicy.com/jobs?search_keywords=Communication+Strategy.md) [Organizational Development](https://jobicy.com/jobs?search_keywords=Organizational+Development.md) [Transformation](https://jobicy.com/jobs?search_keywords=Transformation.md) [Project Management](https://jobicy.com/jobs?search_keywords=Project+Management.md) [Leadership](https://jobicy.com/jobs?search_keywords=Leadership.md) [Training & Enablement](https://jobicy.com/jobs?search_keywords=Training+Enablement.md) [Adoption Metrics](https://jobicy.com/jobs?search_keywords=Adoption+Metrics.md)

### Cover Letter Sample

I am writing to express my strong interest in the Change Manager position. With over 5 years of experience leading organizational transformations and a deep understanding of change management methodologies, I am confident in my ability to drive successful adoption of strategic changes. My background includes partnering with senior leaders, designing communication strategies, and measuring adoption metrics to ensure sustained results. I am particularly drawn to this opportunity because of your focus on commercial business transformation. I look forward to the possibility of contributing to your team.

Copy

### Sample Interview Questions

Can you describe a time when you managed a complex change initiative with significant resistance from stakeholders? How did you handle it?I led a CRM implementation where sales teams were resistant due to fear of increased oversight. I conducted stakeholder analysis to identify key concerns, then engaged champions from the sales team to co-create the change story. I organized workshops to demonstrate benefits and provided one-on-one coaching to resistant leaders. Over time, adoption rates improved from 40% to 85%.How do you measure the success of a change management initiative?I use a combination of leading and lagging indicators. Leading indicators include readiness assessments, training completion rates, and communication feedback. Lagging indicators include adoption metrics like system usage, process compliance, and business outcomes such as productivity or revenue. I also track qualitative feedback through surveys and focus groups.Describe your experience with change management methodologies and certifications.I am a certified Prosci Change Management Practitioner and have also used ADKAR and Kotter's 8-step model. I apply these frameworks to structure my approach but adapt based on the organizational culture. For example, I used ADKAR for a technology rollout to ensure each individual's journey was addressed.How do you engage senior leaders to be effective change sponsors?I start by understanding their priorities and aligning change objectives to business goals. I provide them with clear roles, including visible advocacy and removing barriers. I schedule regular check-ins to update on progress and risks, and I empower them with talking points and data to reinforce messages. I also coach them on how to model desired behaviors.Can you provide an example of a change management plan you developed from scratch?For a new ERP system implementation, I created a comprehensive plan starting with stakeholder analysis and impact assessment. I defined change objectives, communication channels, and training needs. The plan included a phased rollout with readiness gates, feedback loops, and reinforcement activities. Post-implementation, I tracked adoption and adjusted strategies based on data.

## Job Description

The Change Manager is responsible for driving successful adoption of strategic, organizational, process, and technology changes across the commercial business. This role partners closely with senior leaders, program teams, and impacted stakeholders to ensure changes are well understood, effectively implemented, and sustained over time.

The Change Manager brings structure, clarity, and empathy to complex change environments—balancing rigor in change planning with strong stakeholder engagement to minimize disruption and accelerate business outcomes.

Key Responsibilities

Change Strategy & Planning

* Complete thorough stakeholder analysis for change initiatives
* Assess change impact across people, processes, systems, and culture
* Define change scope, readiness, risks, and success measures
* Develop and execute comprehensive change management strategies aligned to business objectives and program goals
* Integrate change milestones and plans with overall program/project plans and milestones

Stakeholder & Leadership Engagement

* Lead alignment with senior stakeholders and project sponsors to define change success metrics. Monitor, measure and actively communicate metrics to stakeholders throughout change lifecycle.
* Identify and manage key stakeholder groups across global, regional, and functional teams
* Partner with leaders to clarify change rationale, desired behaviors, and expectations
* Equip leaders and managers with tools to role‑model and reinforce change
* Cultivate strong partnerships with change sponsors to ensure active, vocal advocacy of change to ensure adoption and benefit realization.
* Act as a trusted advisor to program and functional leadership on change risks and mitigation

Communication & Enablement

* Design and execute targeted communication strategies tailored to different audiences
* Architect case for change for change initiatives, aligned to strategic priorities and overall change portfolio, including compelling messaging that explains the “why,” “what,” and “what’s changing for me”
* Coordinate closely with Communications and Enablement teams to ensure consistency and timing
* Support development of training, job aids, and adoption tools as needed

Adoption, Readiness & Reinforcement

* Conduct change readiness assessments and track adoption metrics
* Identify potential resistance to change and develop change management strategies to proactively mitigate resistance and promote adoption
* Implement reinforcement strategies to embed new ways of working
* Monitor post‑implementation outcomes and recommend corrective actions

Governance & Continuous Improvement

* Apply structured change methodologies and best practices
* Maintain change artifacts (impact assessments, stakeholder maps, communication plans)
* Capture lessons learned and continuously improve change capability across the organization
* Promote awareness and adoption of change management practices by educating stakeholders on its value, principles, and organizational impact, fostering a culture of change capability

Required Qualifications

* Bachelor’s degree in Business, HR, Organizational Development, Psychology, or related field (or equivalent experience)
* Proven experience leading change management for complex initiatives (e.g., transformation, technology, operating‑model change)
* Strong understanding of change management principles, tools, and methodologies
* Experience working in matrixed, global organizations
* Excellent communication, facilitation, and stakeholder‑management skills
* Ability to navigate ambiguity and influence without authority

Preferred Qualifications

* Change management certification (e.g., Prosci, ACMP, or equivalent)
* 5-8 years experience supporting large‑scale commercial transformation or technology implementations (e.g., CRM, ERP, HRIS)
* Background in Transformation, PMO, Commercial or Strategy functions
* Data‑driven mindset with experience measuring adoption and change effectiveness

Key Competencies

* Strategic thinking with practical execution mindset
* Strong business acumen and systems thinking
* High emotional intelligence and resilience
* Structured problem solving and risk management
* Collaborative, consultative leadership style

Additional Information:

This role has a market-competitive salary with an anticipated base compensation of the following range: 83,700.00 – 100,000.00 USD. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role is eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

#LI-Remote
#LI-SR2

## Additional Information

Our Benefits

* Flexible working environment
* Volunteer time off
* LinkedIn Learning
* Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/)

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the [https://nielseniq.com/global/en/news-center/diversity-inclusion](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&reserved=0)

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