# Practitioner (National After Hours Service). Permanent & Maximum Term, Part Time – Location Flexible Remote from[Australia](https://jobicy.com/job-region/australia.md)Salary, yearly, AUD 89,160Department [Healthcare & Medical](https://jobicy.com/categories/healthcare.md) Employment type Part Time, Job posted2 Jul 2026Apply before2 Aug 2026Views / Applies 46 / 5 [About company](https://jobicy.com/company/life-without-barriers.md) [Share](#share) About [Life Without Barriers](https://jobicy.com/company/life-without-barriers.md) Our purpose is to partner with people and change lives for the better. * [Non-profit Organization Management](https://jobicy.com/company-category/non-profit-organization-management.md) * 1994 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. 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Upgrade to Plus ### AI Summary Life Without Barriers seeks a Practitioner for their National After Hours Service to provide urgent support to carers, staff, and stakeholders involving children and young people. The role operates outside business hours, managing incidents using trauma-informed and CARE models. It requires a Certificate IV in Child, Youth and Family Intervention and experience in child protection. The position is part-time, work-from-home, with specific weekend and shift rosters. Successful candidates will demonstrate calmness under pressure, policy-based advice, and collaborative teamwork. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires managing complex after-hours child protection issues, demanding trauma-informed practice, conflict resolution, and calm decision-making under high pressure. ### Salary Analysis Median Market Rate AUD89,160AU Market AUD80k – 100k 0 AUD110k AI Insight The offered salary of $89,160 per annum (pro-rata for part-time) is based on SCHADS Level 4, which is competitive for the Australian child protection sector. The market range for similar roles is typically $80,000-$100,000 per annum full-time equivalent. ### Core Skills Required [Child Protection](https://jobicy.com/jobs?search_keywords=Child+Protection.md) [After-Hours Support](https://jobicy.com/jobs?search_keywords=AfterHours+Support.md) [Trauma-Informed Practice](https://jobicy.com/jobs?search_keywords=TraumaInformed+Practice.md) [Crisis Management](https://jobicy.com/jobs?search_keywords=Crisis+Management.md) [Conflict Resolution](https://jobicy.com/jobs?search_keywords=Conflict+Resolution.md) [Case Management](https://jobicy.com/jobs?search_keywords=Case+Management.md) [Risk Assessment](https://jobicy.com/jobs?search_keywords=Risk+Assessment.md) [Team Collaboration](https://jobicy.com/jobs?search_keywords=Team+Collaboration.md) [Communication Skills](https://jobicy.com/jobs?search_keywords=Communication+Skills.md) [CARE Model](https://jobicy.com/jobs?search_keywords=CARE+Model.md) ### Cover Letter Sample Dear Hiring Manager, I am writing to express my strong interest in the Practitioner (National After Hours Service) position at Life Without Barriers. With a Certificate IV in Child, Youth and Family Intervention and extensive experience in out-of-home care, I am skilled in trauma-informed practice, crisis management, and providing policy-based guidance. My ability to remain calm and effective in high-volume after-hours settings aligns perfectly with the demands of this role. I have a proven track record of supporting carers and staff through urgent situations, ensuring the safety and wellbeing of children and young people. I am adept at using CARE and TCI models, coordinating transitions, and documenting incidents clearly. I am excited about the opportunity to contribute to your mission of creating supportive environments for children. Thank you for considering my application. I look forward to discussing how my skills can benefit your team. Sincerely, [Your Name] Copy ### Sample Interview Questions Describe your experience with trauma-informed practice in a child protection context. How do you ensure your approach supports the well-being of children and young people?I have worked extensively with children who have experienced trauma, using a trauma-informed lens to understand their behaviors and needs. I prioritize safety, trust, and collaboration, ensuring that every interaction is sensitive to their experiences. For example, I use de-escalation techniques and provide consistent, predictable routines to help them feel secure.This role requires handling after-hours emergencies. Can you give an example of a time you handled a high-pressure situation involving a child or young person?In a previous role, I received a late-night call about a young person in crisis. I remained calm, assessed the risk, and coordinated with emergency services and the carer. I provided clear guidance to the carer on de-escalation, followed up with the young person the next day, and documented the incident thoroughly. This ensured the young person's safety and maintained trust.How do you stay updated on state-specific child protection policies and legal requirements?I regularly review government websites, attend training sessions, and subscribe to updates from child protection authorities. I also collaborate with colleagues to share knowledge and ensure my practice aligns with current legislation. This proactive approach helps me provide accurate, policy-based advice in after-hours situations.Explain how you would manage a conflict between a carer and a young person while maintaining professionalism and supporting both parties.I would first ensure everyone is safe and calm. I would listen to both perspectives without judgment, validate their feelings, and use conflict resolution techniques to find a mutually acceptable solution. I would reinforce the care plan and therapeutic approach, and if needed, arrange follow-up mediation or additional support. Documentation of the incident is crucial for ongoing care.Why do you want to work specifically in an after-hours service? What attracts you to this role at Life Without Barriers?I am drawn to after-hours work because it allows me to provide critical support when families and carers need it most. Life Without Barriers' commitment to creating safe environments aligns with my values. I am eager to contribute my skills to a flexible, home-based role that makes a real difference in children's lives. At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures. From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives. Join us to discover a purpose you can wrap your heart around! Employment Type: 1 x Permanent Part Time & 1 x Maximum Term, Part Time Location: Completely flexible, as this is a work from home opportunity! Hourly Rate: From $44.58 per hour + penalties (SCHADS level 4) In this role, you will provide after-hours support and guidance to carers, staff, and stakeholders in response to urgent issues involving children and young people. Working within legislative and care standards, you’ll help manage incidents that arise outside business hours, ensuring the safety and wellbeing of those involved. We have 2 positions available and the roster for each is listed below. Please note: alterations to the allocation of day of work/shifts are unable to be accommodated. Position 1 (Permanent, Part Time) Week 1: * Sat: 10:00 – 1800 * Sun: 10:00 – 1800 Week 2: * Sat: 18:00 – 02:00 * Sun: 18:00 – 02:00 Position 2 (Maximum Term, Part Time – ending 10/1/2027) Week 1: * Fri: 16:45 – 00:00 * Sat: 14:30 – 00:00 * Sun: 14:30 – 00:00 Week 2: * Tue: 14:30 – 00:00 * Thu: 16:45 – 00:00 * Sat: 14:30 – 00:00 * Sun: 14:30 – 00:00 Key Responsibilities: * Handle all after-hours enquiries with professionalism and efficiency, using CARE and TCI models (training provided) * Apply state-specific policies and legal requirements to guide urgent or complex after-hours decisions. * Use individual plans and risk assessments to support young people’s needs and ensure their safety and wellbeing. * Engage with staff and carers in a CARE-informed, trauma-aware manner to address concerns and support high-quality care for children and young people * Coordinate after-hours transitions, including visits and clear communication with staff and carers. * Provide guidance to staff, escalate incidents appropriately, and ensure all actions are clearly documented within LWB systems Skills & Experience * Certificate IV in Child, Youth and Family Intervention (Residential Care) or similar, with experience in child protection and out-of-home care, including trauma-informed practice. * Experienced in working with children, families, and communities using strength-based and culturally appropriate approaches. * Skilled in providing clear, policy-based advice with demonstrated conflict resolution, mediation, and influencing abilities. * Proven ability to remain calm and responsive in high-volume, dynamic settings requiring flexibility and teamwork. * Experienced in working collaboratively to meet evolving operational needs while offering guidance and support to stakeholders. Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks. How to Apply Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact us via [recruitment@lwb.org.au](mailto:recruitment@lwb.org.au) Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit [https://www.lwb.org.au/careers](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lwb.org.au%2Fcareers%2F&data=05%7C02%7CKristy.Furner%40lwb.org.au%7Cbbcfbea67a2c48cc665708dd61ba1e69%7C7f6cb1259a0f46859283f1b8a4b136ed%7C0%7C0%7C638774174186193642%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=c1XD9qTpFPav1Ul1mZerxXZXtorLzlmoILEcZ5tSUfM%3D&reserved=0) for information on our access and inclusion work and how to contact us directly. Applications close at midnight on Sunday 5th July 2026 Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date and as such the closing date is subject to change without notice. We want to employ people who reflect the diversity of our clients to ensure we can support each client’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 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