# Bilingual French – Remote Roadside Assistance Agent (Part Time) Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 34,000 - 34,000Department [Customer Success](https://jobicy.com/categories/supporting.md) Employment type Full Time, Job posted2 Jul 2026Apply before2 Aug 2026Experience level Entry-Level Junior Views / Applies 35 / 3 [About company](https://jobicy.com/company/u-haul.md) [Share](#share) About [U-Haul](https://jobicy.com/company/u-haul.md) Since 1945, U-Haul has been the first choice of do-it-yourself movers. * [Package/Freight Delivery](https://jobicy.com/company-category/package-freight-delivery.md) * 1945 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary U-Haul is seeking a Bilingual French-English Remote Roadside Assistance Agent for a part-time role. This position involves handling inbound and outbound calls to assist customers with roadside emergencies, coordinating with service providers, and ensuring customer safety. The role requires fluency in both languages, strong communication skills, and the ability to multitask using multiple computer programs. The job offers a supportive team environment with training provided and flexible scheduling around business needs. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role is entry-level with clear procedures and minimal technical complexity, making it suitable for beginners, though bilingual fluency adds a slight challenge. ### Salary Analysis Median Market Rate USD34,000US Market USD30k – 40k 0 USD44k AI Insight The offered salary of $34,000 per year (based on $17.50/hour for part-time) is competitive for a bilingual roadside assistance role, falling within the typical US market range of $30,000-$40,000. The hourly wage may increase with experience and performance. ### Core Skills Required [Bilingual](https://jobicy.com/jobs?search_keywords=Bilingual.md) [French](https://jobicy.com/jobs?search_keywords=French.md) [English](https://jobicy.com/jobs?search_keywords=English.md) [Customer Service](https://jobicy.com/jobs?search_keywords=Customer+Service.md) [Roadside Assistance](https://jobicy.com/jobs?search_keywords=Roadside+Assistance.md) [Remote Work](https://jobicy.com/jobs?search_keywords=Remote+Work.md) [Multitasking](https://jobicy.com/jobs?search_keywords=Multitasking.md) [Communication](https://jobicy.com/jobs?search_keywords=Communication.md) [Empathy](https://jobicy.com/jobs?search_keywords=Empathy.md) [Typing](https://jobicy.com/jobs?search_keywords=Typing.md) ### Cover Letter Sample I am excited to apply for the Bilingual French Remote Roadside Assistance Agent position. With fluency in both French and English and a passion for helping others, I am confident in my ability to assist customers during stressful situations. My strong communication skills and ability to multitask align perfectly with the demands of this role. I have experience navigating computer systems and handling calls with empathy and professionalism. I am a quick learner, adaptable, and dedicated to providing excellent service. I look forward to contributing to the U-Haul team and supporting customers in their times of need. Copy ### Sample Interview Questions Can you describe a time when you had to handle a stressful situation with a customer?In my previous role as a customer service representative, I dealt with an upset customer whose vehicle had broken down. I remained calm, listened actively, and assured them I would coordinate help. I contacted a nearby service provider and updated the customer every step, which turned a negative experience into a positive one.How proficient are you in both French and English, and can you switch between them easily?I am native-level fluent in both languages and have used them professionally. I regularly switch between them during calls, ensuring clear communication regardless of the customer's preference.How do you handle multiple tasks simultaneously?I am comfortable using multiple computer systems at once, and I prioritize tasks based on urgency. For instance, while talking to a customer, I can simultaneously search for service providers and input notes without losing focus on the conversation.Why do you want to work in roadside assistance?I enjoy helping people overcome challenges, and roadside assistance provides a direct opportunity to make a difference. Being part of a team that ensures customer safety is rewarding, and I appreciate the variety of situations each day brings.Are you available to work weekends and holidays as needed?Yes, I understand the 24/7 nature of the role and am flexible to work weekends and holidays. I am committed to supporting customers whenever they need assistance. Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Are you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider a position as a Bilingual French- Roadside Assistance Team Member. This part-time position is a great fit for someone looking for a second job, who may already have a set schedule during the week. Roadside Assistance Team members assist customers who need help and certainty when their move does not go as planned. Team members will handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move. Our customer’s safety is our number one priority and, as a team member, you will be expected to follow established methods and procedures. You will be expected to handle all files with calm urgency, professionalism and care while meeting all quality-related metrics and goals. This job might be for you if: * You are a dependable team player with a positive attitude * You obtain the aptitude to work in a critical thinking atmosphere * You enjoy a self-paced, educational work environment * You enjoy speaking with and helping people * You are empathetic and solution oriented * You are comfortable with eLearning and remote leadership management * You are comfortable navigating multiple computer programs at one time Minimum Qualifications: * Must be fluent in both English and French * Complete Criteria Assessments: [Tech Skills + Game](https://www.ondemandassessment.com/o/JB-MQCKVU5KD/landing?u=1099837) * Ability to express sympathy, empathy and compassion * Critical thinker and ability to adapt * Intermediate keyboarding and computer skills * Active and Attentive listener * Ability to type while talking (40 WPM or higher is a plus) * Ability to formulate sentences through written text * Ability to navigate and use multiple computer programs at once * Excellent verbal communication and listening skills * Clear speaking voice * General knowledge of U.S. and Canada geography * General knowledge of how to map a location using various programs or applications * Willingness to incorporate feedback to constantly improve performance * Possess can-do-confidence Perks of joining the U-Haul Team! Compensation: U-Haul offers Roadside Assistance Agents an hourly base pay of $17.50. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance. Note: Hourly base wage may be higher, depending on state or local minimum wage laws). Exclusive U-Haul [Benefits](https://jobs.uhaul.com/Benefits) Designed for Your Success: At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continued education assists employees with their professional goals. Scheduling Requirements: * Roadside Assistance is open 24/7/365 to assist customers * The total number of hours scheduled each week will be based on business needs * Must be available on the weekend. Schedules may include both weekend days, Saturday and Sunday, for up to 8 hours both days. * Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs. Shift Available: Tuesday, Wednesday, Thursday, Friday, and Saturday between 10:00 AM – 3:30 PM (Arizona time) A note about how we schedule: Preferences to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if preferences to work do not align with the needs of the business the result may be less hours scheduled. Education and Development (Training) Explained: * Self-motivated education at our very own U-Haul University. * Self-motivated supplementary eLearning. * Assist customers within the first week of employment. * Customer interactions with instructors’ support during initial education. * Skillset-driven continued education coordinated by your manager. * Fast-paced, hands-on instruction with a set schedule. * Learn and begin performing some of your job duties with customers the first day. Work From Home Requirements: * All work duties, including initial education, must be performed from your home address in a private, quiet workspace. * Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either. * A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties. Technical Requirements: Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply. Computer Specifications * Operating System: Windows 11 * RAM: 16GB minimum (32GB recommended) * Processor: CPU benchmark score of 6,000 minimum (10,000 recommended) * Storage: SSD with at least 5GB free space Additional Hardware * Webcam (external or built-in) * USB headset (wired) * Dual monitors Internet Speeds * Ping: under 100 * Download: 50MB minimum (100MB recommended) * Upload: 5MB minimum (10MB recommended) Physical Demands: The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset. Applications are not currently accepted from Residents of: CA, WA, or the District of Columbia. To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. Show more [Apply now >](https://jobicy.com/jobs/148423-bilingual-french-remote-roadside-assistance-agent-part-time.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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