# Renewals Representative, Account Based, Denmark Remote from[Denmark](https://jobicy.com/job-region/denmark.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Sales](https://jobicy.com/categories/seller.md) Employment type Full Time, Job posted5 Jul 2026Apply before5 Aug 2026Views / Applies 53 / 2 [About company](https://jobicy.com/company/autodesk.md) * Share About [Autodesk](https://jobicy.com/company/autodesk.md) Changing how the world is designed and made. [Computer Software](https://jobicy.com/company-category/software.md) * 1982 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. ### AI Summary This role is a Renewals Representative for the Nordics region, focused on managing and executing high-volume subscription renewals for regional accounts. The position requires strong commercial judgment, customer communication, and the ability to handle multiple renewal cycles independently. Responsibilities include end-to-end renewal ownership, customer retention, expansion, and forecasting. The ideal candidate has experience in B2B renewals, account management, or inside sales, and familiarity with Nordics customer behaviors. Autodesk offers a competitive compensation package, though the salary is not specified. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires independent management of renewals and customer engagement, but it follows standard playbooks and processes, making it moderately challenging. ### Salary Analysis Median Highly Competitive USD75,000US Market USD50k – 100k 0 USD110k AI Insight The salary is not disclosed, but based on US market data for similar B2B renewals roles, a competitive median would be around $75,000 per year. This role likely offers a base salary plus potential bonuses or commissions, making it attractive. ### Core Skills Required [Renewals Management](https://jobicy.com/jobs?search_keywords=Renewals+Management.md) [Customer Retention](https://jobicy.com/jobs?search_keywords=Customer+Retention.md) [Account Management](https://jobicy.com/jobs?search_keywords=Account+Management.md) [B2B Sales](https://jobicy.com/jobs?search_keywords=B2B+Sales.md) [CRM Systems](https://jobicy.com/jobs?search_keywords=CRM+Systems.md) [Forecasting](https://jobicy.com/jobs?search_keywords=Forecasting.md) [Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md) [Customer Communication](https://jobicy.com/jobs?search_keywords=Customer+Communication.md) [Subscription Models](https://jobicy.com/jobs?search_keywords=Subscription+Models.md) [Expansion Upselling](https://jobicy.com/jobs?search_keywords=Expansion+Upselling.md) ### Cover Letter Sample Dear Hiring Manager, I am excited to apply for the Renewals Representative position at Autodesk. With over five years of experience in B2B account management and subscription renewals, I have a proven track record of driving retention and expansion while managing high-volume workflows. My ability to engage procurement teams and identify churn risks aligns perfectly with the demands of this role. I am particularly drawn to Autodesk's focus on customer success and the opportunity to work with Nordics clients, where my regional market knowledge adds value. My proficiency with CRM systems and data-driven forecasting ensures disciplined execution and predictable outcomes. I look forward to discussing how my skills can contribute to protecting Autodesk's recurring revenue. Thank you for your consideration. Sincerely, [Your Name] Copy ### Sample Interview Questions How do you prioritize and manage a high volume of renewal transactions simultaneously?I use CRM tools to segment accounts by renewal date and risk level, setting daily and weekly tasks. I focus on high-risk accounts first and use automation for low-touch renewals, ensuring no deadline is missed.Describe a time you identified a churn risk and successfully retained a customer.In a previous role, I noticed a client's usage dropped sharply. I scheduled a call to discuss their concerns, identified they were unhappy with a feature, and offered a tailored license adjustment. They renewed for another year.How would you approach a customer who is delaying a renewal decision?I would first understand their blockers through open-ended questions, then provide clear value points based on their usage. If needed, I'd offer a short-term extension to maintain relationship while working internally to resolve issues.How do you collaborate with Account Executives on expansion opportunities?During renewal discussions, I note any upsell signals and share them with the AE. We then create a joint plan the communicates the value add to the customer, ensuring seamless handoff.What metrics do you consider most important for measuring renewal success?I focus on renewal rate, time-to-renew, and expansion revenue at renewal. Also monitoring churn reasons helps improve processes. Pipeline accuracy is crucial for forecasting. Job Requisition ID # 26WD98510 Position overview The Renewal Representative, Regional Accounts is a customer-facing role responsible for managing and executing high‑volume subscription renewals across a portfolio of regional customers in the Nordics. Operating with a high degree of independence, this role focuses on protecting and expanding recurring revenue by delivering accurate, timely renewal execution and proactively addressing customer needs. The role requires strong commercial judgement, confident customer communication, and the ability to manage multiple renewal cycles simultaneously. Success is measured through renewal rate, customer retention, expansion at renewal, and disciplined operational execution. ## Responsibilities ## End-to-End Renewal Ownership * Independently own and execute full renewal workflows across assigned regional customer accounts * Drive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracy ## Customer Retention & Expansion * Defend the existing customer base by proactively identifying churn risk, renewal blockers, and customer concerns * Identify and close seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approaches ## Customer & Procurement Engagement * Work directly with customer procurement and commercial teams to manage renewal execution and resolve issues * Apply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationships ## Forecasting, Data & Workflow Discipline * Maintain accurate renewal pipeline management, forecasting, and reporting within CRM systems * Monitor auto‑renewal status and intervene when auto‑renewals are disabled to prevent churn * Use data, insights, and workflow automation to improve renewal efficiency and predictability ## Account Team Unit (ATU) Collaboration * Engage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles * Partner with Customer Success Managers to align on adoption, retention, and renewal strategy * Provide light‑touch support to partners on partner‑owned or assisted renewal accounts * Share insights on churn risk, renewal blockers, and missed upsell signals across teams ## Mentorship & Continuous Improvement * Provide guidance and informal mentorship to less experienced renewal or sales colleagues * Share customer feedback on product experience, packaging, and commercial friction with internal teams ## Minimum Qualifications * Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions within a B2B environment * Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation * Strong customer‑facing communication skills, with confidence engaging procurement and commercial stakeholders * Commercial awareness, including experience negotiating renewal terms and addressing customer objections * Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data * Experience using CRM systems to manage pipelines, forecasts, and renewal workflows * Highly organised and capable of managing competing priorities in a fast‑paced environment * Familiarity with Nordics customer buying behaviours and regional commercial practices ## Preferred Qualifications * Experience working in subscription‑based or recurring revenue business models * Exposure to seat‑based expansion or upsell motions at time of renewal * Familiarity with partner‑assisted or partner‑led renewal models * Experience mentoring or supporting junior sales or renewal colleagues * Comfort working within cross‑regional or matrixed sales organisations * Degree‑level education or equivalent professional experience RS27 #LI-AS1 #LI-LH1 Job Level 3 SR3 Salary Transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: [https://www.autodesk.com/careers/sales](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.autodesk.com%2Fcareers%2Fsales&data=05%7C01%7Canjana.preethi%40autodesk.com%7Cec59d31e67534b47172108db78346db8%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638235938792530184%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=MInECJLT1j61jnGXBCxegbFvva69hjYBRoMNG8mPfZ8%3D&reserved=0) Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: [https://www.autodesk.com/company/global-belonging](https://www.autodesk.com/company/global-belonging) Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Show more [Apply now >](https://jobicy.com/jobs/148712-renewals-representative-account-based-denmark.md) > Annual salary information is not provided for this position. 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