# Customer Solution Architect – Remote/ DACH (m/f/d) Remote from[Germany](https://jobicy.com/job-region/germany.md), [Netherlands](https://jobicy.com/job-region/netherlands.md) +1 more, [Austria](https://jobicy.com/job-region/austria.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Customer Success](https://jobicy.com/categories/supporting.md) Employment type Full Time, Job posted5 Jul 2026Apply before5 Aug 2026Experience level Senior Views / Applies 36 / 0 [About company](https://jobicy.com/company/te-connectivity.md) * Share About [TE Connectivity](https://jobicy.com/company/te-connectivity.md) Creating a safer, sustainable, productive and connected future [Electrical & Electronic Manufacturing](https://jobicy.com/company-category/electrical-electronic-manufacturing.md) * 1941 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. ### AI Summary This senior role involves owning system architecture for Force Guided Relays and General-Purpose Relays used in industrial applications. The candidate will engage global customers, drive technology roadmaps, and lead standardization activities. Requires 10+ years of experience with an engineering degree, fluency in German and English, and deep knowledge of relevant safety standards. The position is remote within the DACH region, offering a minimum salary of €3,930 gross per month but negotiable based on qualifications. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role demands extensive technical expertise in relay system design, cross-functional collaboration, and strategic influence, making it highly challenging. ### Salary Analysis Median Highly Competitive USD175,000US Market USD120k – 230k 0 USD253k AI Insight The offered salary in EUR (minimum €3,930/month, ~€55k/year) is below US market norms for a senior solutions architect role, which typically ranges from $120k to $230k. However, cost of living and market differences in the DACH region should be considered. ### Core Skills Required [System Architecture](https://jobicy.com/jobs?search_keywords=System+Architecture.md) [Force Guided Relays](https://jobicy.com/jobs?search_keywords=Force+Guided+Relays.md) [Functional Safety](https://jobicy.com/jobs?search_keywords=Functional+Safety.md) [IEC 61810](https://jobicy.com/jobs?search_keywords=IEC+61810.md) [ISO 13849](https://jobicy.com/jobs?search_keywords=ISO+13849.md) [Product Roadmapping](https://jobicy.com/jobs?search_keywords=Product+Roadmapping.md) [Customer Engagement](https://jobicy.com/jobs?search_keywords=Customer+Engagement.md) [Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Crossfunctional+Collaboration.md) [Standards Development](https://jobicy.com/jobs?search_keywords=Standards+Development.md) [Industrial Applications](https://jobicy.com/jobs?search_keywords=Industrial+Applications.md) ### Cover Letter Sample Dear Hiring Manager, I am excited to apply for the Customer Solution Architect position at TE Connectivity. With over 10 years of experience in relay system design and a deep understanding of safety standards like IEC 61810 and ISO 13849, I am well-prepared to drive the architecture for Force Guided Relays and General-Purpose Relays. My background includes engaging with global customers to align technology roadmaps with market trends, leading competitive benchmarking, and influencing standardization activities. I am fluent in both German and English, enabling seamless communication with diverse stakeholders. I am eager to bring my technical expertise and strategic mindset to TE Connectivity to help create a safer, more connected world. Thank you for considering my application. Sincerely, [Your Name] Copy ### Sample Interview Questions Can you describe your experience with designing system architectures for force-guided relays?I have over 5 years of experience designing system architectures for force-guided relays, focusing on safety applications. I developed modular architectures that comply with IEC 61810-3 and TÜV requirements, ensuring fail-safe operation.How do you approach aligning technology roadmaps with customer next-generation products?I regularly engage with key customers to understand their future needs, analyze market trends, and map them to our technology capabilities. I then prioritize roadmaps to bridge gaps and ensure our products meet evolving requirements.Explain your experience with functional safety standards like ISO 13849 and IEC 62061.I have applied both standards in multiple projects, defining safety integrity levels and designing systems to meet required performance levels. I also participate in standardization committees to stay updated on evolving requirements.How do you handle competitive benchmarking for new product concepts?I conduct thorough teardowns and performance analyses of competitor products, evaluate cost vs. performance, and identify differentiators. This informs our product strategy and helps define unique value propositions.Describe a time you influenced an industry standard or trend.I actively contributed to the revision of IEC 61810-3 by proposing clarifications on force-guided relay testing procedures. My input was accepted, and it helped align the standard with practical implementation challenges. At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ## Job Overview TE Connectivity’s R&D/ Product Development Engineering Teams drive the creation of new products and manage them from initial concept through all development stages – including market definition, design, testing, prototyping, supplier qualification, production ramp‑up, and final release. They create all required product documentation, including digital models, simulations, 2D/3D drawings, specifications, and test requirements, and adapt designs to improve manufacturability and product quality. Their expertise includes materials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and the manufacturing and integration of electrical, mechanical, and electronic components. ## Job Requirements * Own system architecture for Force Guided Relais and General-Purpose Relays used in industrial applications * Engage and visit global customers to understand system behavior, modularization levels, and evolving technology needs * Combine Technology- and Application-expertise to generate system architecture requirements * Ensure technology and product roadmaps align with customer next‑generation products and short-/long-term technology and market trends (3-5 years) * Analyze and weigh primary drivers of TE’s product and technology gaps and predict the optimal technical solutions * Participate and drive standardization activities and help influence industry trends to align with TE’s strategy * Develop application whitepapers to support internal teams and customer understanding * Provide technical input to the Technology Radar, Product outlooks/ roadmaps and PRDs * Lead competitive benchmarking and evaluate new product concepts ## What your background should look like * Engineering degree (BSc/ MSc) with 10+ years of relevant experience; MBA or dual business degree is a plus * 5+ years of experience in system design within the product-line and/ or component-supplier industry * Solid system design experience with Force-Guided Relays and General‑Purpose Relays across multiple engineering disciplines * Knowledge on relevant standards (IEC 61810-1, IEC 61810-3 or the Predecessor EN 50205, IEC 60947-5-1, UL61810, IEC 60664-1, IEC 60335-1), TÜV requirements for Force-guided Relays * Expertise in Functional Safety and Safety Integrity concepts by understanding ISO 13849-1 and IEC 62061 as well as understanding machine safety and functional safety of machinery requirements * Strong industry network across customers and suppliers; ability to collaborate effectively with cross‑functional teams (CTO, Product Management, Business Development, Sales, Standards bodies, etc.) * Fluent German & English language skills required; French, Chinese or local language is an advantage * Ability to clearly communicate complex technical concepts to diverse internal and external stakeholders * Ability to build strong relationships with external customers and industry leaders as well as internally across all levels, disciplines, and geographies We are legally required to state the collective agreement minimum salary for this position. Depending on qualifications, this amounts to €3,930.00 gross per month (full-time, paid 14 times per year). Overpayment is possible depending on individual qualifications, education, and professional experience. #LI-Remote ## Competencies SET : Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at [www.te.com](http://www.te.com/) and on [LinkedIn](https://www.linkedin.com/company/te-connectivity/), [Facebook](https://www.facebook.com/teconnectivity/), [WeChat,](http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) [Instagram](https://www.instagram.com/teconnectivity/) and [X (formerly Twitter).](https://twitter.com/TEConnectivity) WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations – the well-being of our employees is our top priority! * Unlimited contract opportunity * Pleasant working environment fostering teamwork * Open and dynamic company culture * Extensive training initiatives and growth opportunities * Competitive salary package * Comprehensive benefits including Group insurance, Hospitalization insurance, Meal vouchers etc. * Convenient location at E40 and E403 motorway intersection * Join a certified “TOP EMPLOYER” in a modern “FACTORY OF THE FUTURE” IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Show more [Apply now >](https://jobicy.com/jobs/148733-customer-solution-architect-remote-dach-m-f-d.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## How to apply ## See a few more Similar Customer Success remote jobs * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab ### [Customer Success Architect](https://jobicy.com/jobs/148749-customer-success-architect.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50… ![UAE flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/ae.svg) AE•Full TimeNEW* ![Carnival Corporation & plc logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/757ea04d-221.jpeg) Carnival Corporation & plc ### [Air Customer Service Agent, After Hours – REMOTE US](https://jobicy.com/jobs/148748-air-customer-service-agent-after-hours-remote-us.md) Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of… ![USA flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/us.svg) US•Full TimeUSD 32k-44k/year* ![CommandLink logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/76da37ab-221.jpeg) CommandLink ### [Customer Success Engineer](https://jobicy.com/jobs/148746-customer-success-engineer.md) About Command|LinkCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary… ![UK flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/gb.svg) ![Brazil flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/br.svg) GB, BR +4 more, MX, AR, CR, PH•Full TimeNEW* ![SupportYourApp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/cb14e643-221-1.jpg) SupportYourApp ### [(fluent English & Spanish) Customer Support Consultant](https://jobicy.com/jobs/148744-fluent-english-spanish-customer-support-consultant-2.md) Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer… ![LATAM flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/latam.svg) LATAM•Full TimeNEW* ![CrowdStrike logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/1d9a6db9-221.jpeg) CrowdStrike ### [Technical Account Manager II – Customer Onboarding](https://jobicy.com/jobs/148743-technical-account-manager-ii-customer-onboarding.md) As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and… ![USA flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/us.svg) US•Full TimeUSD 86k-135k/year* ![Trellix logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/46b73db8-221.jpeg) Trellix ### [Customer Success Manager ITALY](https://jobicy.com/jobs/148741-customer-success-manager-italy.md) Job Title:Customer Success Manager ITALYAbout Trellix Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most… ![Italy flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/it.svg) IT•Full TimeNEW* ![Datadog logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/c1654fc7-221.jpg) Datadog ### [Enterprise Customer Success Manager](https://jobicy.com/jobs/148737-enterprise-customer-success-manager-2.md) As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Thailand. You’ll advocate for the… ![Thailand flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/th.svg) TH•Full TimeNEW* ![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg) Samsara ### [Strategic Customer Success Manager](https://jobicy.com/jobs/148734-strategic-customer-success-manager.md) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of… ![Mexico flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/mx.svg) MX•Full TimeNEW* ![EDB logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/6c7d3949-221.png) EDB ### [Senior Technical Account Manager (Spanish Speaking)](https://jobicy.com/jobs/148707-senior-technical-account-manager-spanish-speaking.md) A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud,… ![EMEA flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/emea.svg) EMEA•Full TimeNEW* ![Remote logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/63a88d3a-221-1.png) Remote ### [Customer Success Manager, SMB – EMEA](https://jobicy.com/jobs/148706-customer-success-manager-smb-emea.md) About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage… ![EMEA flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/emea.svg) EMEA•Full TimeUSD 37,300-83,900/year [More Jobs](https://jobicy.com/jobs.md)