# Customer Solution Engineer (Early Career) Remote from[USA](https://jobicy.com/job-region/usa.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Software Engineering](https://jobicy.com/categories/engineering.md) Employment type Full Time, Job posted12 Jul 2026Apply before12 Aug 2026Experience level Senior Views / Applies 45 / 2 [About company](https://jobicy.com/company/ericsson.md) * Share About [Ericsson](https://jobicy.com/company/ericsson.md) Enabling the full value of connectivity. [Telecommunications](https://jobicy.com/company-category/telecommunications.md) * 1876 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. ### AI Summary Ericsson is seeking an early career Customer Solution Engineer to support pre-sales activities for indoor radio access network solutions. The role involves contributing to RFx responses, engaging customers, leading trials, and performing techno-commercial analysis. The ideal candidate has 3-5 years of ICT sales engineering experience and a strong understanding of RAN technology. This position is based in the USA and requires 25% travel. It offers an opportunity to work with innovative 5G small cell solutions. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires 3-5 years of experience and solid RAN knowledge, but is early career level, balancing technical depth with customer interaction, resulting in a moderate difficulty level of 3. ### Salary Analysis Median Highly Competitive $110,000US Market $70k – 150k 0 $165k AI Insight The offered salary is not provided, but based on the early career level and US market for sales engineers, the estimated median is $110,000, which is competitive for this role given the required experience and technical focus. ### Core Skills Required [RAN](https://jobicy.com/jobs?search_keywords=RAN.md) [Pre-Sales](https://jobicy.com/jobs?search_keywords=PreSales.md) [Indoor Solutions](https://jobicy.com/jobs?search_keywords=Indoor+Solutions.md) [Ericsson](https://jobicy.com/jobs?search_keywords=Ericsson.md) [Sales Engineering](https://jobicy.com/jobs?search_keywords=Sales+Engineering.md) [3GPP](https://jobicy.com/jobs?search_keywords=3GPP.md) [RFx](https://jobicy.com/jobs?search_keywords=RFx.md) [5G](https://jobicy.com/jobs?search_keywords=5G.md) [Customer Engagement](https://jobicy.com/jobs?search_keywords=Customer+Engagement.md) [Technical Sales](https://jobicy.com/jobs?search_keywords=Technical+Sales.md) ### Cover Letter Sample Dear Hiring Manager, I am excited to apply for the Customer Solution Engineer position at Ericsson. With a solid background in RAN technology and 4 years of experience in pre-sales engineering, I am confident in my ability to align customer needs with Ericsson's innovative indoor solutions. I have successfully contributed to RFx responses and led technical trials, skills that directly match your requirements. My strong communication skills and ability to collaborate with cross-functional teams will allow me to thrive in this customer-facing role. I am eager to bring my expertise in 3GPP standards and indoor 5G to drive sales growth at Ericsson. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team. Sincerely, [Your Name] Copy ### Sample Interview Questions How do you approach understanding a customer's requirements and aligning them with Ericsson's product portfolio?I start by actively listening to the customer and asking probing questions about their current network challenges and future goals. Then I map their needs to specific Ericsson solutions, like indoor 5G small cells, and provide tailored use cases. I also collaborate with product teams to ensure feasibility.Describe a time you led a technical trial or proof of concept. What was the outcome?In my previous role, I led a trial for a DAS solution at a large enterprise. I coordinated with the customer, set up the equipment, and demonstrated capacity improvements. The trial was successful, and the customer signed a multi-year contract.How do you stay current with RAN technology and industry standards?I regularly read 3GPP updates, attend industry webinars, and participate in internal training at Ericsson. I also follow thought leaders on LinkedIn and engage in technical discussions with peers.Can you explain the key differences between traditional DAS and Ericsson's Radio Dot System?Traditional DAS uses a centralized base station with distributed antennas, while Radio Dot is a small cell solution with integrated radio and antenna in a compact form. Radio Dot offers easier installation, scalability, and support for 5G, making it ideal for indoors.How would you handle a situation where a customer's technical requirements are not fully met by our current product offerings?I would be transparent with the customer about limitations but also explore workarounds or future roadmap features. I'd engage with product management to see if customization is possible, and if not, I'd manage expectations while highlighting alternative solutions. ## Join our Team Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position. Relocation is not offered for this role. About this opportunity If you are an early career professional, join Ericsson’s MACS Networks Domain Products team as a Customer Solution Sales Engineer, supporting pre-sales and Customer Solution Responsible (CSR) activities for indoor radio access networks (RAN), Radio Dot Solution, and related offerings. Based in the USA, this experienced-level role is central to developing innovative and profitable network solutions for Ericsson’s North American customers, operating within the Ericsson sales process. Travel is estimated 25%. What you will do * Contribute to RFx responses, tenders, presentations, consultations, and commercial proposals, including bill of materials and network design support * Engage customers to understand their needs and align them with Ericsson products and solutions; represent Ericsson at trade shows and industry events * Serve as technical lead for customer trials, market introductions, and solutions readiness programs in the region * Conduct techno-commercial business analysis through research on market trends, technology, standards, customer requirements, and competitor landscape * Interface with Ericsson product management groups (RDS, RAN Compute, ENM, and others) and product development organizations to ensure offerings meet customer needs * Lead product discussions with Customer Unit teams and customers, focusing on network infrastructure capabilities, dimensioning, capacity analysis, and KPIs * Generate and manage leads to grow the 36-month sales funnel; develop customer business cases and identify new business opportunities * Drive knowledge transfer and deliver thought leadership content across relevant communities within Ericsson The skills you bring * Solid understanding of RAN technology (2G/3G/4G), related standards (3GPP, 3GPP2), and ideally in-building wireless products and solutions * Experience in a customer-facing role within the ICT industry * Ability to align customer requirements with solutions and define specific product or service requirements * Strong communication, collaboration, and relationship-building skills with customers and internal teams * Problem-solving and strategic thinking capabilities; active listening and ability to ask thoughtful questions * Willingness to travel to customer locations as needed * Preferred: Knowledge of Ericsson RAN/Indoor RAN, DAS, Wi-Fi, Open RAN, RAN virtualization, and consultative selling skills * Minimum: 3–5 years in sales, sales engineering, or customer support within ICT; 4-year technical/engineering degree; experience leading virtual teams See this page for more info on Ericsson’s Indoor 5G small cells, [https://www.ericsson.com/en/small-cells/indoor-coverage](https://www.ericsson.com/en/small-cells/indoor-coverage) Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? [Click Here](http://www.ericsson.com/en/careers/hiring-process) to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, [learn more.](http://www.ericsson.com/en/careers) If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Plano (Country/ City) Job details: Technical & Solution Sales Support Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply. Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents. Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs. Show more [Apply now >](https://jobicy.com/jobs/149206-customer-solution-engineer-early-career.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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