# Licensed Insurance Representative Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 32,000 - 54,000Department [Sales](https://jobicy.com/categories/seller.md) Employment type Full Time, Job posted13 Jul 2026Apply before13 Aug 2026Experience level Midweight Views / Applies 70 / 1 [About company](https://jobicy.com/company/assurant.md) * Share About [Assurant](https://jobicy.com/company/assurant.md) Assurant is a leading global business services company that supports, protects and connects major consumer purchases [Insurance](https://jobicy.com/company-category/insurance.md) * 1892 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. ### AI Summary Assurant Renters Solutions is seeking a Licensed Insurance Specialist to join their team in a high-volume call center environment. The role involves handling inbound calls, processing insurance documents, and resolving inquiries related to policies, billing, and claims. Candidates must have a Property and Casualty license and at least 2 years of insurance customer service experience. The position offers a competitive salary range of $16.23-$27.75 per hour and comprehensive benefits. Ideal candidates are bilingual in English and Spanish, adept at multitasking, and comfortable working independently. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires a state license, 2 years of experience, and the ability to handle high call volumes while navigating multiple systems, making it moderately challenging but not senior-level. ### Salary Analysis Median Market Rate USD43,000US Market USD30k – 60k 0 USD66k AI Insight The offered salary range of $32,000 to $54,000 (median $43,000) is competitive for a licensed insurance representative role, aligning with market rates for this position in the US. ### Core Skills Required [Property and Casualty License](https://jobicy.com/jobs?search_keywords=Property+and+Casualty+License.md) [Customer Service](https://jobicy.com/jobs?search_keywords=Customer+Service.md) [Call Center](https://jobicy.com/jobs?search_keywords=Call+Center.md) [Multitasking](https://jobicy.com/jobs?search_keywords=Multitasking.md) [Bilingual (English/Spanish)](https://jobicy.com/jobs?search_keywords=Bilingual+EnglishSpanish.md) [Microsoft Office](https://jobicy.com/jobs?search_keywords=Microsoft+Office.md) [Insurance Policy Processing](https://jobicy.com/jobs?search_keywords=Insurance+Policy+Processing.md) [Claims Handling](https://jobicy.com/jobs?search_keywords=Claims+Handling.md) [Problem Solving](https://jobicy.com/jobs?search_keywords=Problem+Solving.md) [Communication](https://jobicy.com/jobs?search_keywords=Communication.md) ### Cover Letter Sample Dear Hiring Manager, I am writing to express my interest in the Licensed Insurance Representative position at Assurant. With over 3 years of experience in property and casualty insurance and a valid P&C license, I have developed strong skills in customer service, policy processing, and claims handling. In my current role at XYZ Insurance, I handle a high volume of inbound calls daily, resolving billing issues and policy endorsements efficiently. I am bilingual in English and Spanish, which has allowed me to serve a diverse customer base effectively. I thrive in fast-paced environments and am proficient in navigating multiple systems simultaneously. I am excited about the opportunity to contribute to Assurant's mission and would welcome the chance to discuss how my skills align with your needs. Sincerely, [Your Name] Copy ### Sample Interview Questions How do you handle a high-volume call environment while maintaining quality service?I prioritize active listening and efficient note-taking to address customer needs quickly. I use system shortcuts and maintain a calm demeanor to ensure accuracy even during peak times.Can you describe a time you resolved a complex policy or billing issue?At my previous job, a customer disputed a premium increase. I reviewed their policy details, identified an error in the system, and corrected it, resulting in a refund and a satisfied customer.How do you stay updated on insurance regulations and product changes?I regularly attend training sessions, subscribe to industry newsletters, and review updates from the department of insurance to ensure compliance.Describe a situation where you had to multitask with multiple systems. How did you manage?I frequently use dual monitors to keep the customer's account open while referencing policy documents. I also use keyboard shortcuts to switch between programs efficiently.Why do you want to work for Assurant specifically?I admire Assurant's commitment to innovation and customer service. The opportunity to work in a mission-driven organization with growth potential aligns with my career goals. Job Description ****PROJECTED START DATE SEPTEMBER 2026***** Assurant Renters Solutions is seeking Licensed Insurance Specialist with a passion for delivering exceptional service in a fast-paced, high-volume environment. This is not your typical call center role—our Insurance Specialists are empowered problem-solvers who thrive on helping customers navigate their insurance needs with confidence and care. If you’re a seasoned insurance professional who enjoys making a difference, excels at multitasking, and can quickly adapt to new systems and tools, we want to hear from you. Key Responsibilities: · Handle high volume inbound calls daily from policyholders and clients, providing expert guidance and support in both English and Spanish. · Deliver exceptional customer service by resolving inquiries related to policies, billing, endorsements, and claims with professionalism and empathy. · Process and issue insurance documents including policies, certificates, endorsements, and cancellations. · Investigate and resolve premium discrepancies, system issues, and processing errors with accuracy and efficiency. · Navigate multiple systems and software platforms simultaneously while maintaining a high level of service. · Collaborate with internal departments and external clients to ensure seamless service delivery. This is a full-time position. Basic Qualifications: · Property and Casualty Insurance Producer/General or Personal Lines License (required). · Minimum of 2 years of experience in a customer service or call center role within the insurance industry. · Proven ability to manage high call volumes while maintaining quality and professionalism. · Strong multitasking skills and the ability to work independently with minimal supervision. · High proficiency in Microsoft Office tools (Outlook, Word, Excel, Teams) and the ability to learn and navigate new systems quickly. · Excellent verbal and written communication skills. Why Join Us? · Be part of a mission-driven organization that values integrity, innovation, and inclusion. · Enjoy a collaborative and supportive team environment with opportunities for growth. · Competitive compensation and comprehensive benefits package. · Ongoing training and development to keep your skills sharp and your career moving forward Pay Range: $16.23 – $27.75 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at [jobs.assurant.com](https://jobs.assurant.com/en/?utm_source=job_posting&utm_medium=boilerplate&utm_campaign=2022). For U.S. benefit information, visit [myassurantbenefits.com](https://www.myassurantbenefits.com/). For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture [The Assurant Way](https://jobs.assurant.com/en/the-assurant-way/?utm_source=job_posting&utm_medium=boilerplate&utm_campaign=2022). Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our [AI Usage Guidelines page](https://jobs.assurant.com/candidate-ai-usage/) to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our [Privacy Notice](https://jobs.assurant.com/assurant-careers-privacy-notice/) to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant’s application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam [here](https://jobs.assurant.com/en/job-scam-alert/). Show more [Apply now >](https://jobicy.com/jobs/149245-licensed-insurance-representative.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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