[All remote jobs](https://jobicy.com/jobs.md)Open role[![Veeva Systems logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/08/c3bd5aba21a63e4eff764a44f44a9245.png)](https://jobicy.com/company/veeva-systems.md)Remote opportunity at[Veeva Systems](https://jobicy.com/company/veeva-systems.md)

# Account Partner – Veeva Basics (Existing Customers)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/veeva-systems.md)Share29 Jul 2026Published45Listing views3Application actionsManually reviewedTrust & Safety status  Opportunity details

## About this role.

AI SummaryThis Account Partner role at Veeva Systems focuses on managing existing European customers for the Veeva Basics suite of R&D applications. The position involves driving product adoption, retention, and upselling to emerging biotech companies. Candidates need 5+ years of experience, including 3+ years in R&D domains, and a background in SaaS sales to life sciences. The role requires strong executive relationship management and entrepreneurial drive. Veeva is a public benefit corporation offering work-from-anywhere flexibility.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role demands significant experience, domain expertise, and the ability to manage complex sales cycles with C-level executives, making it challenging but not at the highest difficulty level.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$200,000US market range$150k–$250k0$275k

AI insightThe salary for this Account Partner role is not specified, but for a senior SaaS sales position with a focus on existing customer growth, the US market median is approximately $200,000 total compensation. This aligns with Veeva's scale and the required experience level.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[SaaS Sales](https://jobicy.com/jobs?search_keywords=SaaS%20Sales.md)[Life Sciences](https://jobicy.com/jobs?search_keywords=Life%20Sciences.md)[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Executive Relationships](https://jobicy.com/jobs?search_keywords=Executive%20Relationships.md)[R&D Domain](https://jobicy.com/jobs?search_keywords=RD%20Domain.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Pipeline Generation](https://jobicy.com/jobs?search_keywords=Pipeline%20Generation.md)[Sales Strategy](https://jobicy.com/jobs?search_keywords=Sales%20Strategy.md)[Community Building](https://jobicy.com/jobs?search_keywords=Community%20Building.md)

Cover letter sampleI am excited to apply for the Account Partner position at Veeva Systems. With over 5 years of experience in SaaS sales to life sciences companies, I have a proven track record of driving customer success and revenue growth through strategic account management and executive relationships. My background in R&D domains and passion for helping emerging biotechs align perfectly with Veeva’s mission.

In my previous role, I successfully retained and expanded key accounts by identifying upsell opportunities and fostering long-term partnerships. I am skilled at articulating value propositions to C-level executives and curating community events that drive engagement. I thrive in entrepreneurial environments where I can define and execute regional strategies.

I am drawn to Veeva’s commitment to doing the right thing and its status as a public benefit corporation. I look forward to the opportunity to contribute to your team and help accelerate the delivery of therapies to patients.

Copy   Sample interview questionsCan you describe your experience selling SaaS solutions into the life sciences R&D space?I have over 4 years of experience selling cloud-based R&D platforms to pharmaceutical and biotech companies. For example, I worked with a mid-size biotech to implement a clinical data management system, which improved their trial efficiency by 30%. I understand the regulatory challenges and the importance of data integrity in this domain.

This role focuses on existing customers. How would you drive retention and upsell while maintaining customer satisfaction?

I would start by deeply understanding each customer's business goals and pain points. Regular check-ins and business reviews help identify opportunities where our solutions can deliver additional value. For upsells, I align the new features with their strategic initiatives, showing ROI through case studies and ROI calculators.

Tell me about a time you successfully engaged with C-level executives to close a deal or expand an account.

In my previous role, I presented a strategic roadmap to a VP of R&D at a top-10 pharma company. By linking our platform to their goal of reducing time-to-market, I secured a multi-year renewal and expansion worth $2M. The key was speaking their language and providing data-driven insights.

How do you prioritize and manage multiple accounts and opportunities simultaneously?

I use a CRM to track pipeline and set activity goals for each account. I segment accounts by potential and risk, dedicating more time to high-value or at-risk accounts. I also leverage internal resources like solutions consultants to ensure high-quality engagement without overextending myself.

Veeva Basics is a suite of out-of-the-box applications. How would you differentiate it from competitors in the emerging biotech market?

I would emphasize its pre-configured best practices tailored for biotechs, reducing implementation time and cost. The fact that it's from Veeva, the industry standard, provides trust. I'd highlight customer success stories showing how Basics accelerates their R&D while allowing them to stay lean.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.

## The Role

We are looking for a tenured Account Partner to manage our existing European customers across[Veeva Basics](https://veevabasics.veeva.com/), a suite of highly scalable out of the box R&D applications that support emerging biotechs by saving them time, money and valuable resources. This product has already transformed the industry and remains the only platform of its kind on the market.

As an Account Partner for Veeva Basics you will be responsible for meeting annual sales goals and helping the team achieve our long-range growth targets. In this role, you will champion customer success by driving product adoption through maximising the value our existing customers receive, ensuring account retention, maximizing the value our existing customers receive and identifying new growth opportunities in these accounts. You will hold established executive relationships and ensure our vision is evangelized.

## What You’ll Do

* Be the go to person for our customers in Europe
* Evangelize the “why” and value with a focus on our vision of becoming recognized as the industry standard for emerging biotechs
* Retain our accounts, drive on time renewals and upsell new applications
* Understand and execute the sales cycles, utilizing internal and external resources as appropriate
* Create, run and execute regional communities of practice at an executive level
* Understand Veeva Basics products and work with internal colleagues to build a sales strategy
* Keep current with industry trends and engage customers in addressing their business challenges
* Act with urgency, integrity, and a relentless focus on customer success
* Meet/Exceed pipeline generation and cross selling revenue targets

## Requirements

* 5+ years of work experience.
* Including 3+ years from R&D domains
* SaaS or similar services selling into Life Sciences
* Experience selling complementary or competitive solutions into R&D
* Have entrepreneurial instincts. Ability to define a strategy for your region and execute on it
* Must be highly self-motivated and be drawn to the reality of a start up business.
* Passion and demonstrated results in a sales role to C-Level executives.
* Ability to articulate business cases and value propositions to C-Level executives.
* Curate executive level communities and round tables with the support of marketing
* Have a creative mindset to think outside the box and make ideas reality

## Nice to Have

* Experience of building and owning community forums and events

## Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.* Follow the application process and submit your resume.
* Within 3 days, you will receive a link to a personality assessment administered by a third party.
* Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
* If moving to the interview stage, the process is as follows:
A conversation with the hiring manager
* A practical case exercise
* A final conversation with our group’s Senior Leader.

* Once all interviews are complete, the manager will be in touch with a final decision.

### #LI-Remote

### #LI-Associate

###

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [talent_accommodations@veeva.com](mailto:talent_accommodations@veeva.com). Show more

[Apply now >](https://jobicy.com/jobs/149818-account-partner-veeva-basics-existing-customers.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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