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# Talent Acquisition Supervisor – NA & LATAM

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/te-connectivity.md)Share14 Aug 2026Published40Listing views3Application actions14 Sep 2026Apply before  Opportunity details

## About this role.

AI SummaryThis role leads the Talent Attraction Coordination team supporting recruitment operations across LATAM and North America. The supervisor ensures operational excellence by overseeing end-to-end coordination activities, managing ATS and ticketing systems, and driving process standardization. They act as the primary escalation point for complex issues, partner with HR stakeholders, and monitor team performance against SLAs. The position requires 6-8 years of experience in talent acquisition operations and strong people leadership skills. Based in Mexico, this role is pivotal in enhancing the candidate and hiring manager experience across two regions.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role involves leading a team, managing complex recruitment operations across multiple regions, and driving continuous improvement initiatives, requiring a blend of leadership, operational expertise, and stakeholder management. This complexity and responsibility level warrant a difficulty rating of 4.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$85,000US market range$60k–$110k0$121k

AI insightThe salary for this Talent Acquisition Supervisor role is estimated based on US market data, as no specific salary was provided. The median of $85,000 is competitive for a supervisory position in recruitment operations, reflecting the leadership scope and regional impact. The market range spans from $60,000 for entry-level supervisors to $110,000 for those with extensive experience and large team responsibilities. Overall, the compensation aligns with industry standards for this level of expertise.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Talent Acquisition](https://jobicy.com/jobs?search_keywords=Talent%20Acquisition.md)[Recruitment Operations](https://jobicy.com/jobs?search_keywords=Recruitment%20Operations.md)[Team Leadership](https://jobicy.com/jobs?search_keywords=Team%20Leadership.md)[SuccessFactors](https://jobicy.com/jobs?search_keywords=SuccessFactors.md)[SmartRecruiters](https://jobicy.com/jobs?search_keywords=SmartRecruiters.md)[Zendesk](https://jobicy.com/jobs?search_keywords=Zendesk.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[SLA Management](https://jobicy.com/jobs?search_keywords=SLA%20Management.md)[Process Improvement](https://jobicy.com/jobs?search_keywords=Process%20Improvement.md)[Data Reporting](https://jobicy.com/jobs?search_keywords=Data%20Reporting.md)

Cover letter sampleI am excited to apply for the Talent Acquisition Supervisor - NA & LATAM position. With over 7 years of experience in talent acquisition operations and a proven track record of leading high-performing teams, I am confident in my ability to drive operational excellence across your regions.

In my previous role, I successfully managed recruitment coordination for North America and LATAM, implementing process improvements that reduced scheduling turnaround time by 30%. I am proficient in SuccessFactors, SmartRecruiters, and Zendesk, and have extensive experience developing dashboards and reporting for leadership.

I am passionate about fostering a collaborative team culture and ensuring a seamless candidate experience. I look forward to bringing my leadership skills and operational expertise to TE Connectivity.

Copy   Sample interview questionsCan you describe your experience managing a team of recruitment coordinators across multiple regions?In my previous role, I supervised a team of six coordinators supporting North America and LATAM. I implemented regular coaching sessions, set clear performance metrics, and ensured workload balance. This resulted in a 25% improvement in SLA adherence and higher team engagement.

How would you handle a situation where a hiring manager consistently escalates scheduling conflicts?

I would first listen to the hiring manager's concerns, then analyze the root cause, such as resource constraints or unclear prioritization. I would work with my team to establish a clear escalation protocol and proactively communicate with the hiring manager to set realistic expectations, ensuring a collaborative resolution.

What strategies do you use to drive continuous improvement in recruitment operations?

I regularly review process metrics and solicit feedback from stakeholders. For example, I automated interview scheduling using an ATS integration, reducing manual tasks by 40%. I also benchmark against industry best practices and encourage my team to contribute ideas for efficiency gains.

How do you ensure data accuracy and compliance within an ATS like SuccessFactors?

I establish clear data governance guidelines and conduct regular audits to identify discrepancies. I also train my team on proper data entry procedures and use automated validation rules where possible. This ensures that recruitment metrics and reports are reliable for decision-making.

Describe a time you led a team through a significant change or system implementation.

When we transitioned from an older ATS to SmartRecruiters, I created a detailed change management plan, including training sessions and a support structure. I maintained open communication, addressed resistance early, and used a phased rollout to minimize disruption. The team adopted the new system quickly, and we exceeded our efficiency targets.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

## Job Overview

The Talent Attraction team at TE Connectivity ensures the end-to-end process of hiring the best talent across our global businesses. As the Supervisor, Talent Attraction Coordination, you will lead the Talent Attraction Coordination team supporting LATAM and North America, ensuring operational excellence throughout the recruitment lifecycle. You will partner closely with Talent Attraction Partners, Hiring Managers, HR Services, and external vendors to deliver a seamless recruitment and onboarding experience while driving process standardization, service quality, and continuous improvement. This role is based in Mexico and is responsible for leading Talent Attraction Coordination operations across the LATAM and North America regions.

General Activities:

* Lead, coach, and develop a team of Talent Attraction Coordinators supporting recruitment activities across LATAM and North America, ensuring high-quality service delivery and operational excellence.
* Conduct regular performance reviews, coaching sessions, and development planning to build a high-performing Talent Attraction Coordination team while fostering employee engagement and career growth.
* Oversee end-to-end recruitment coordination activities, including interview scheduling, management of Applicant Tracking Systems (ATS) such as SuccessFactors and/or SmartRecruiters, utilization of ticketing platforms such as Zendesk for case management and service delivery, offer letter administration, documentation, and pre-onboarding activities while ensuring compliance with defined SLAs.
* Act as the primary escalation point for complex recruitment coordination issues, proactively resolving scheduling conflicts, stakeholder concerns, and operational challenges.
* Partner closely with Talent Attraction Partners, Hiring Managers, HR Business Partners, HR Services, and external vendors across the LATAM and North America regions to ensure an outstanding candidate and hiring manager experience.
* Monitor team workload, capacity planning, productivity, and service quality across the LATAM and North America regions to ensure efficient allocation of resources and timely delivery.
* Drive continuous improvement initiatives by identifying process gaps, implementing automation opportunities, standardizing best practices, and enhancing operational efficiency.
* Ensure data accuracy, compliance, and governance within the Applicant Tracking Systems (ATS), preferably SuccessFactors and/or SmartRecruiters, while maintaining recruitment metrics, dashboards, and operational reporting to support business decision-making.
* Prepare, analyze, and present recruitment operations reports, dashboards, SLA performance, scheduling turnaround time, candidate experience metrics, offer processing timelines, and regional insights to Global Talent Acquisition leadership, identifying trends and providing actionable recommendations to improve operational efficiency and service excellence.
* Support regional and global Talent Attraction projects, process transformations, system implementations, and organizational initiatives.
* Foster a collaborative, inclusive, and high-performing team culture while promoting TE Connectivity’s values and leadership expectations

## What your background should look like:

* Bachelor’s degree in Human Resources, Business Administration, or a related field.
* 6–8 years of experience in Talent Acquisition Operations, Recruitment Coordination, HR Operations, or Shared Services, including prior experience leading or mentoring teams.
* Experience supporting recruitment operations across the LATAM and North America regions, with a strong understanding of regional recruitment practices, employment considerations, and stakeholder management.
* Strong people leadership skills with demonstrated experience coaching, developing, and motivating high-performing teams.
* Excellent stakeholder management skills with the ability to effectively partner with senior Hiring Managers, Talent Attraction Partners, HR leaders, and external vendors.
* Proven experience managing high-volume recruitment coordination within a global or multinational organization.
* Strong understanding of recruitment operations, interview scheduling, offer management, pre-onboarding, Applicant Tracking Systems (ATS) such as SuccessFactors and/or SmartRecruiters, and ticketing platforms (e.g., Zendesk) used to manage recruitment operations and service delivery.
* Experience managing service delivery metrics, SLAs, operational dashboards, and continuous improvement initiatives in a shared services or Talent Acquisition environment.
* Experience preparing executive-level reports, dashboards, and presentations, with the ability to translate recruitment metrics into meaningful business insights for senior leadership.
* Strong analytical and problem-solving skills with the ability to make data-driven decisions.
* Excellent organizational skills with the ability to prioritize multiple competing demands in a fast-paced environment.
* Strong communication and interpersonal skills with fluency in English.
* Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Microsoft Teams.
* Experience working across multiple countries and cultures within a matrix organization is highly desirable.
* Demonstrates TE Connectivity’s core values: Teamwork, Accountability, Innovation, Inclusion, and Integrity.

#LI-Remote

Location: México

## Competencies

SET : Strategy, Execution, Talent (for managers)Values: Integrity, Accountability, Inclusion, Innovation, Teamwork Show more

[Apply now >](https://jobicy.com/jobs/150673-talent-acquisition-supervisor-na-latam.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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