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# Accounts Receivable Analyst (contract-to-hire)

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/elation-health.md)Share25 Aug 2026Published42Listing views1Application actions24 Sep 2026Apply before  Opportunity details

## About this role.

AI SummaryElation Health seeks an Accounts Receivable Analyst to manage end-to-end collections, billing, invoicing, contract interpretation, and AR data processes in a SaaS healthcare environment. The role requires managing high-volume Salesforce case queues, performing aging analysis, conducting customer outreach, and maintaining accurate documentation across multiple tools. The analyst will also support manual invoicing, billing changes, contract data upkeep, reconciliations, and month-end close. This is a remote Canada contract-to-hire role with a six-month initial contract and potential conversion to permanent full-time employment.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position combines high-volume collections operations with detailed billing, contract interpretation, and data-quality responsibilities. Success requires independently prioritizing urgent queues while communicating firmly and professionally with customers and internal stakeholders.

## Salary analysis

Estimated compensation compared with the broader CA market for similar roles.

Estimated job medianHighly competitiveC$70,000CA market rangeC$50k–C$70k0C$77k

AI insightThe disclosed offer is CAD 60,000 to CAD 80,000 yearly, with a midpoint of CAD 70,000. Estimated US market compensation for an Accounts Receivable Analyst with 1–3 years of SaaS collections experience is approximately USD 50,000 to USD 70,000 annually; this market range is an estimate and is separate from the stated Canadian offer.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Accounts Receivable](https://jobicy.com/jobs?search_keywords=Accounts%20Receivable.md)[Collections](https://jobicy.com/jobs?search_keywords=Collections.md)[Aging Analysis](https://jobicy.com/jobs?search_keywords=Aging%20Analysis.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[SaaS Billing](https://jobicy.com/jobs?search_keywords=SaaS%20Billing.md)[Manual Invoicing](https://jobicy.com/jobs?search_keywords=Manual%20Invoicing.md)[Contract Review](https://jobicy.com/jobs?search_keywords=Contract%20Review.md)[Reconciliation](https://jobicy.com/jobs?search_keywords=Reconciliation.md)[Excel](https://jobicy.com/jobs?search_keywords=Excel.md)[Customer Communication](https://jobicy.com/jobs?search_keywords=Customer%20Communication.md)

Sample interview questionsHow do you prioritize a high volume of collections cases across multiple queues?I first triage cases by aging, dollar exposure, customer impact, promised payment dates, and escalation status. I use a daily queue review and documented follow-up cadence to ensure urgent cases are addressed promptly while routine items continue moving toward resolution.

Describe your approach to resolving a past-due account while preserving the customer relationship.

I review the invoice, payment history, contract terms, and prior communications before contacting the customer. I communicate clearly and professionally, confirm whether there is a dispute or operational issue, document agreed next steps, and escalate or arrange a payment plan when appropriate.

How would you translate contract language into accurate billing setup?

I would identify the billing start date, pricing, frequency, usage terms, credits, renewals, payment terms, and any exceptions. I would validate those details against the account configuration, document the source terms, and request clarification before invoicing if the contract language is ambiguous.

What controls do you use when preparing manual invoices?

I reconcile the invoice inputs to the approved contract, billing reports, customer account details, and applicable tax or payment terms. Before sending, I verify calculations, dates, line items, currency, and customer contacts, then retain clear supporting documentation for auditability.

How have you used Salesforce and spreadsheets to improve AR reporting or collections performance?

I use Salesforce fields and case notes to maintain a reliable activity record, then combine aging and case data in Excel or Google Sheets to identify overdue trends, bottlenecks, and follow-up gaps. Clear reporting helps prioritize risk, measure resolution timelines, and improve the collections workflow.

Elation Health is a leading cloud based electronic health records platform for independent primary care physicians and healthcare innovators looking to transition primary care from a fee based to a value based model. We are building a primary care operating system that puts physicians first and in the driver’s seat to have a trusted relationship with their patients.

The Accounts Receivable (“AR”) team at Elation supports the critical function to ensure that our customers are billed accurately and on time, and that cash is collected when due.

Elation is looking for an AR Analyst to join our Finance team. We are seeking a detail-oriented, technology-driven Accounts Receivable (AR) Analyst to own the day-to-day AR and Salesforce data entry processes. This role is heavily focused on managing collections end-to-end — from aging analysis through customer outreach to resolution — while also supporting Salesforce data validation, manual invoicing, and contract processing.

This is a contract-to-hire position with an initial 6-month contract period. At the conclusion of this 6-month period, a formal performance evaluation will be conducted to determine eligibility for transition into a permanent, full-time role with the company.

### Key Responsibilities:

Collections Management

* Manage multiple case queues from both internal and external support tickets housed in Salesforce simultaneously, ensuring all new cases cleared within one business day.
* Pull and merge weekly and monthly aging reports to identify past-due accounts and prioritize collections activity.
* Conduct proactive customer outreach calls and emails to resolve past-due balances, negotiate payment plans, and clear escalated cases.
* Track and report on collections analytics — aging trends and case resolution timelines — to identify risk and improve recovery performance.
* Maintain detailed, accurate case notes and follow-up cadences across all open collections queues in various reporting warehouses (Slack / Salesforce / Notion / Google Sheets / etc.).
* Triage and respond to internal and external billing and collections inquiries promptly and accurately.

Billing, Invoicing, and Contracts

* Prepare and process manual invoices using related billing reports for accounts outside of standard automated billing flows.
* Process and audit customer account billing changes.
* Read and interpret contracts manually to identify all terms and conditions impacting billing and payment terms; manually apply contract terms to invoicing and billing setup.
* Maintain accurate and up-to-date Enterprise contract information for invoicing.
* Assist with contract accuracy, upkeep, and manual data entry into billing systems.

Cross-Functional & Close Support

* Manage relationships with Customer Support and Customer Success teams, including answering billing-related questions and providing documentation.
* Collaborate with the Customer Success team to address billing changes, outstanding invoices, and refund requests.
* Assist in month-end close processes and reconciliation activities.

### What we look for:

Experience: 1–3 years in AR/collections, with at least 1+ years in a high volume, VC-backed SaaS environment. Hands-on collections experience — familiarity with a range of technology tools, customer outreach calls, and case/queue management — is required. Experience with Salesforce in a recurring subscription and usage-based software billing instance is a must.

Technology-Focused: Comfortable owning a high volume of collections cases across multiple queues at once; skilled at managing tasks through a range of various reports and tool sources (Slack / Salesforce / Google Sheets / Notion / etc.).

Process Oriented: Strong process and detail orientation; strong analytical and quantitative skills, particularly around collections analytics and aging trends. Proven ability to adjust to fluctuating processes and leverage technology. Strong documentation skills.

Technical: Working knowledge of subscription billing software (e.g. Recurly), Salesforce CPQ, advanced Excel and Google Sheets skills. Comfort with manual invoicing and manual contract review processes. Working knowledge of AI tools to assist with simple, defined day-to-day responsibilities is a plus.

Strategic: Ability to interpret contract language manually and translate it into accurate billing execution.

Comfortable with Change: Self-starter with the ability to work autonomously in a fast-paced, fluid, and lean environment while managing a high caseload.

Soft skills: High-touch communication — the ability to be firm and persistent on collections calls while maintaining a positive Customer Success mindset.

Salary range: $60,000-80,000 CAD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

Show more

[Apply now >](https://jobicy.com/jobs/151572-accounts-receivable-analyst-contract-to-hire.md)

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