[All remote jobs](https://jobicy.com/jobs.md)Open role[![HomeLight logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/39a8726d-221.png)](https://jobicy.com/company/homelight.md)Remote opportunity at[HomeLight](https://jobicy.com/company/homelight.md) # Inside Sales (Home Consultant) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/homelight.md)Share26 Aug 2026Published38Listing views3Application actions26 Sep 2026Apply before Opportunity details ## About this role. AI SummaryHomeLight is hiring a remote Inside Sales (Home Consultant) professional based in Tijuana, Mexico to support prospective home buyers and sellers. The role manages warm inbound leads and outbound follow-up, using consultative phone conversations to identify needs and connect clients with appropriate HomeLight solutions. Success depends on rapid rapport-building, careful listening, accurate CRM documentation, and a high-touch customer experience. This is a customer-first sales role with no cold calling, though it operates in a fast-changing real estate technology environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires strong consultative selling, active listening, and the ability to guide clients through meaningful real estate decisions by phone. While leads are warm and calls are handled one client at a time, consistent follow-up, CRM accuracy, and an evolving operating environment add moderate complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$55,000US market range$42k–$70k0$77k AI insightNo salary range was provided. Based on the U.S. market for remote inside sales and home-consultant roles in real estate technology, an estimated annual base-equivalent range is $42,000 to $70,000 USD, with a midpoint of approximately $55,000 USD; actual compensation for a Tijuana-based hire may vary based on local payroll structure, incentives, and benefits. ## Core skills Skills and capabilities most closely associated with this opportunity. [Inside Sales](https://jobicy.com/jobs?search_keywords=Inside%20Sales.md)[Consultative Selling](https://jobicy.com/jobs?search_keywords=Consultative%20Selling.md)[Inbound Lead Management](https://jobicy.com/jobs?search_keywords=Inbound%20Lead%20Management.md)[Customer Experience](https://jobicy.com/jobs?search_keywords=Customer%20Experience.md)[Real Estate Technology](https://jobicy.com/jobs?search_keywords=Real%20Estate%20Technology.md)[CRM Management](https://jobicy.com/jobs?search_keywords=CRM%20Management.md)[Phone Sales](https://jobicy.com/jobs?search_keywords=Phone%20Sales.md)[Client Relationship Management](https://jobicy.com/jobs?search_keywords=Client%20Relationship%20Management.md)[Remote Work](https://jobicy.com/jobs?search_keywords=Remote%20Work.md) Sample interview questionsHow do you build trust with a prospective buyer or seller during an initial phone conversation?I begin by introducing myself clearly, setting an agenda for the call, and using open-ended questions to understand the client's situation, timeline, and priorities. I actively listen, reflect back what I heard, and avoid rushing to a recommendation before I understand their needs. This helps the client feel heard and creates a foundation for a relevant, trustworthy next step. How would you manage a warm lead that does not answer your first outreach attempt? I would document the attempt in the CRM and follow an approved, thoughtful cadence using calls and any permitted communication channels. Each follow-up would be concise, personalized, and focused on how I can help rather than simply requesting a callback. I would also review available lead details to make later outreach more relevant. Describe how you balance a high-quality client experience with productivity expectations. I stay organized by preparing for calls, documenting key details immediately, and prioritizing follow-ups based on client urgency and engagement. During each conversation, I focus fully on the individual client so I can identify the right next step efficiently without making the interaction feel rushed. Strong CRM habits allow me to maintain quality while managing a consistent pipeline. What information would you capture in a CRM after speaking with a home buyer or seller? I would record the client's contact preferences, buying or selling goals, location, timeline, property details when applicable, financial or readiness indicators shared by the client, key concerns, and agreed next steps. I would keep notes factual, clear, and timely so any team member can understand the conversation history. Accurate records also support personalized follow-up and reliable reporting. How do you handle a client who is uncertain or overwhelmed by their real estate options? I would slow the conversation down, acknowledge that the decision can feel significant, and ask questions to identify what is creating uncertainty. I would explain relevant options in straightforward language, confirm their understanding, and guide them toward an appropriate next step without applying pressure. My goal would be to help the client feel informed, supported, and confident. ***** This role is permanent work from home set-up from Tijuana, Mexico ***** Who We Are We’re building the future of real estate — today. HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that’s enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight’s [goals and core values](https://www.homelight.com/careers#values), which is a crucial element to our shared success. ## Who You Are You are a strong communicator who builds trust quickly and knows how to guide meaningful conversations. You’re skilled at listening, asking the right questions, and understanding client needs in a thoughtful, consultative way. You bring experience working directly with customers over the phone and are comfortable owning conversations from start to finish. You take pride in delivering a high-quality experience and helping clients make important decisions with confidence. ## What You’ll Do * Serve as the first point of contact for home buyers and sellers who have expressed interest through HomeLight * Handle inbound (warm) leads through both incoming and outbound follow-up calls — no cold calling required * Conduct one-on-one, consultative conversations to understand each client’s home buying or selling needs * Build trust quickly and guide clients toward the most relevant HomeLight solutions * Provide a high-touch, personalized experience that makes clients feel confident in their next steps * Maintain detailed and accurate records of all client interactions in CRM systems * Follow up thoughtfully to ensure a seamless and supportive client experience ## What You Bring * Proven experience in customer-facing roles (sales, client services, or similar) * Strong communication and listening skills, with the ability to build rapport quickly * Experience handling inbound leads or consultative conversations over the phone * Ability to manage conversations with focus and depth (one client at a time) * Customer-first mindset with a focus on quality over volume * Strong organizational skills and attention to detail * Comfort using CRM systems and standard business tools * Ability to adapt in a fast-paced, evolving environment Let’s chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially. Show more [Apply now >](https://jobicy.com/jobs/151655-inside-sales-home-consultant.md) > Annual salary information is not provided for this position. 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