[All remote jobs](https://jobicy.com/jobs.md)Open role[![BetterHelp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/0b48fde8-221.jpeg)](https://jobicy.com/company/betterhelp.md)Remote opportunity at[BetterHelp](https://jobicy.com/company/betterhelp.md) # Director of Health Plan Business Development Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/betterhelp.md)Share27 Aug 2026Published50Listing views4Application actions26 Sep 2026Apply before Opportunity details ## About this role. AI SummaryBetterHelp is hiring a Director of Health Plan Business Development to grow and optimize strategic relationships with health plans and payer partners. The role leads payer strategy, network and reimbursement negotiations, contracting, launch planning, and early partnership optimization. It works closely with network operations, revenue cycle management, finance, legal, clinical, product, marketing, and data teams to improve member access and sustainable insurance growth. The ideal candidate brings substantial experience in health-plan contracting, credentialing models, network operations, reimbursement, and executive-level business development. This is a US-remote, full-time leadership role with periodic travel to San Jose, California. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior commercial healthcare role requiring deep knowledge of payer networks, reimbursement, credentialing, claims, and value-based partnership structures. Success depends on independently navigating complex negotiations while aligning numerous internal stakeholders and external health-plan executives. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$195,000US market range$170k–$230k0$253k AI insightThe disclosed base salary range is $180,000 to $210,000 USD yearly, producing a base-salary median of $195,000. A reasonable US market base-salary range for a director-level health-plan partnerships and business-development leader is approximately $170,000 to $230,000 annually; commission bonus and benefits may increase total compensation beyond this range. ## Core skills Skills and capabilities most closely associated with this opportunity. [Health plan partnerships](https://jobicy.com/jobs?search_keywords=Health%20plan%20partnerships.md)[Payer strategy](https://jobicy.com/jobs?search_keywords=Payer%20strategy.md)[Business development](https://jobicy.com/jobs?search_keywords=Business%20development.md)[Provider contracting](https://jobicy.com/jobs?search_keywords=Provider%20contracting.md)[Reimbursement negotiation](https://jobicy.com/jobs?search_keywords=Reimbursement%20negotiation.md)[Credentialing](https://jobicy.com/jobs?search_keywords=Credentialing.md)[Network operations](https://jobicy.com/jobs?search_keywords=Network%20operations.md)[Value-based care](https://jobicy.com/jobs?search_keywords=Value-based%20care.md)[Strategic partnerships](https://jobicy.com/jobs?search_keywords=Strategic%20partnerships.md)[Healthcare analytics](https://jobicy.com/jobs?search_keywords=Healthcare%20analytics.md) Sample interview questionsHow have you expanded an existing health-plan partnership while protecting operational feasibility and unit economics?I begin with payer and internal performance data, including network activation, provider capacity, reimbursement, claims friction, utilization, and member-access metrics. I identify the highest-impact constraint, align internal owners on acceptable commercial and operational guardrails, then present the payer with a solution that creates value for both parties. After agreement, I establish launch milestones, escalation paths, and recurring performance reviews. Describe your approach to negotiating reimbursement and network terms with a health plan. I prepare by understanding the payer's network gaps, market position, utilization objectives, and decision process, while clearly defining our required economics and operational terms. I negotiate the full arrangement rather than rate alone, including credentialing, roster loading, claims workflows, data sharing, implementation commitments, and performance measures. This approach helps create scalable agreements that can succeed after signature. What experience do you have with delegated credentialing or roster-based provider onboarding? I have worked with scalable network models by mapping payer-specific credentialing and provider-loading requirements, identifying bottlenecks, and negotiating streamlined processes where appropriate. I focus on clear accountability, auditability, data quality, and measurable activation timelines. The goal is to reduce administrative friction without compromising compliance or network quality. How would you prioritize new payer opportunities for BetterHelp? I would use a structured scorecard covering member reach, strategic fit, network-access value, reimbursement potential, implementation complexity, probability of close, time to launch, and contribution to long-term insurance strategy. I would also assess whether a partnership enables differentiated models such as care navigation, preferred-provider access, or value-based arrangements. This ensures resources are concentrated on opportunities with meaningful and sustainable impact. How do you manage executive payer relationships when claims, access, or operational issues arise? I communicate early, directly, and with facts, separating immediate remediation from longer-term root-cause resolution. I coordinate internal stakeholders around a clear issue owner, timeline, and decision path, while keeping payer leaders informed of progress and tradeoffs. Consistent follow-through builds trust and allows difficult operational conversations to become opportunities for a stronger strategic partnership. ### Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Director of Health Plan Business Development at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. ### What are we looking for? BetterHelp is looking for a Director of Health Plan Partnerships & Business Development to expand and deepen our health plan business by developing strategic payer relationships, optimizing our existing health plan partnerships, and selectively pursuing new contracting opportunities that expand access to BetterHelp. In this role, you will help shape the next phase of BetterHelp’s health plan strategy. You will own and develop relationships with health plan partners, identify opportunities to improve and expand existing agreements, negotiate strategic and economic terms, and pursue new partnerships where they meaningfully advance BetterHelp’s insurance strategy. You will work closely with internal teams across Network Operations, Revenue Cycle Management, Finance, Legal, Product, Marketing and Clinical to translate payer relationships into greater member access and sustainable growth. The ideal candidate combines deep health plan expertise with strong commercial judgment and executive relationship management. You understand how health plan networks operate, including provider contracting, reimbursement, credentialing and delegated arrangements, and can translate operational challenges into strategic opportunities with payer partners. ### What will you do? * Own and advance strategic relationships with priority health plan partners, identifying opportunities to deepen existing partnerships while selectively pursuing new payer contracts that meaningfully expand BetterHelp’s network or strategic capabilities. * Identify and negotiate opportunities to improve existing payer arrangements, including delegated or streamlined credentialing models, provider onboarding and roster processes, reimbursement, network terms, and other mechanisms that improve the scalability of BetterHelp’s insurance offering. * Develop new strategic models with health plan partners beyond traditional network participation, including member engagement and distribution, preferred provider relationships, care navigation, value-based arrangements, and other opportunities that increase access, utilization and value for members. * Establish, build and maintain relationships with health plans and other strategic partners. * Partner with internal teams to identify the highest-impact barriers and opportunities within priority payer relationships, using data on provider network activation, reimbursement, member access, utilization and financial performance to inform payer strategy and negotiations. * Lead payer relationships from initial strategy and contracting through launch and early-stage optimization, establishing clear objectives and transition plans for ongoing partnership management. * Identify and develop new payer partnership models and commercial structures that can accelerate BetterHelp’s insurance growth, including opportunities related to reimbursement, network design, member acquisition, value-based care and strategic distribution. * Collaborate with cross-functional teams: Network Operations / Credentialing: understand provider onboarding and network activation performance, identify payer-specific bottlenecks, and develop payer strategies to address systemic barriers. * Revenue Cycle Management: identify and address payer-level claims, reimbursement and operational issues. * Legal & Compliance: structure and negotiate payer agreements, amendments and strategic partnership terms. * Data: develop payer-level insights on network activation, utilization, access and financial performance. * Product & Marketing: develop opportunities with payer partners to improve member discovery, engagement and utilization of BetterHelp. * Clinical: support payer conversations related to quality, outcomes, network strategy and new care models. ### What will you NOT do? * You will NOT worry about “runway”, “cash left”, or “how much time we have until the next round”. We have the startup DNA but we’re fully backed and funded, all the way to success. * You will NOT be confined to your “job”. You will get involved in product, marketing, business strategy, and almost everything we do. * You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! * You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. ### Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. ### Requirements * 5-7 years of experience in health plan partnerships, provider/network contracting, payer strategy, business development, or related healthcare roles, with a demonstrated track record working directly with health plans. * Experience negotiating or working with delegated credentialing, roster-based provider onboarding, or other scalable health plan network models strongly preferred. * Experience working with national health plans, Blue Cross Blue Shield plans, and/or Medicare Advantage networks preferred. * Demonstrated track record of successfully prospecting, closing deals, and onboarding high value and high quality partners and/or affiliates. * Deep understanding of health plan network strategy and operations, including provider contracting, reimbursement, credentialing, provider loading, delegated vs. non-delegated arrangements, claims and network adequacy. * Knowledge of how to identify and classify top opportunities for growth and expansion. * Strong negotiation skills and experience managing vendors and partners. * Creative, entrepreneurial and enthusiastic deal closer who thrives in a startup environment and is able to pivot priorities quickly and balance multiple projects. * Exceptional communication (oral and written), presentation, interpersonal and negotiation skills, as well as the ability to close deals and campaigns with partners on all levels. * Ability to create strong rapport and build and foster long term impactful relationships. * Diligent, thorough and uncompromising in respect to maintaining excellent partner relationships, brand safety and any legal compliance. ### Benefits * Remote work with regular in-person bonding experiences sponsored by the company * Competitive compensation * Holistic perks program (including free therapy, employee wellness, and more) * Excellent health, dental, and vision coverage * 401k benefits with employer matching contribution * The chance to build something that changes lives – and that [people love](https://www.betterhelp.com/reviews/) * Any piece of hardware or software that will make you happy and productive * An awesome community of co-workers The base salary range for this position is $180,000 – $210,000. In addition to the base salary, this position is eligible for a commission bonus and the extensive benefits listed here (subject to eligibility requirements): [Teladoc Health Benefits 2026](https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf). Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ([betterhelp.com/careers](http://betterhelp.com/careers)) or reputable job boards like our official[LinkedIn](https://www.linkedin.com/company/betterhelp/jobs/) or[Indeed](https://www.indeed.com/jobs?q=BetterHelp&l=remote&from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard&vjk=b0bfe5fb85c831a5) pages, and all official BetterHelp recruitment emails will come from the domain @[betterhelp.com](http://betterhelp.com/). Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam. 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