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# Associate Director, Principal Partnerships

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/angi.md)Share27 Aug 2026Published43Listing views4Application actions26 Sep 2026Apply before  Opportunity details

## About this role.

AI SummaryAngi is hiring an Associate Director, Principal Partnerships to own and expand relationships with its largest home-service professional partners. The role combines strategic account management, consultative partner success, quantitative performance analysis, and executive-level business reviews. The successful candidate will identify growth and retention opportunities, translate platform data into operational recommendations, and influence Product, Operations, Analytics, and Customer Experience teams. This is a remote US role aligned to Eastern or Central time zones and requires 5+ years of strategic accounts, partnerships, consulting, or customer-success experience.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, externally facing portfolio role involving ambiguous business problems, sophisticated partner relationships, and cross-functional influence without direct authority. Success depends on independently converting complex data into credible strategic recommendations that improve growth, retention, and partner health.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$140,000US market range$115k–$175k0$193k

AI insightThe disclosed yearly base-salary range is USD 110,000 to USD 170,000, with a midpoint of USD 140,000. This aligns with an estimated US market base-pay range of USD 115,000 to USD 175,000 for an associate-director-level strategic partnerships or enterprise customer-success role; incentive pay and equity are additional components and are not included in the base-salary figures.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Strategic Account Management](https://jobicy.com/jobs?search_keywords=Strategic%20Account%20Management.md)[Partner Success](https://jobicy.com/jobs?search_keywords=Partner%20Success.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Relationship Management](https://jobicy.com/jobs?search_keywords=Relationship%20Management.md)[Business Reviews](https://jobicy.com/jobs?search_keywords=Business%20Reviews.md)[Data Analysis](https://jobicy.com/jobs?search_keywords=Data%20Analysis.md)[Looker](https://jobicy.com/jobs?search_keywords=Looker.md)[Tableau](https://jobicy.com/jobs?search_keywords=Tableau.md)[Cross-Functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-Functional%20Collaboration.md)[Revenue Growth](https://jobicy.com/jobs?search_keywords=Revenue%20Growth.md)

Sample interview questionsHow would you identify and prioritize growth opportunities across a portfolio of strategic service-professional partners?I would build a partner-health view using engagement, conversion, lead quality, spend, retention, operational, and satisfaction indicators. I would segment accounts by upside, risk, and readiness to act, validate the underlying drivers through partner conversations, and create account plans with measurable actions, owners, and review dates.

Tell us about a time you turned complex performance data into an actionable recommendation for a senior client or partner.

I would describe the business question first, isolate the few metrics that explain the outcome, and present a clear narrative rather than a dashboard dump. My recommendation would include the expected impact, assumptions, operational tradeoffs, and a test-and-learn plan, then I would track results and refine the approach with the stakeholder.

How do you handle a strategic partner whose performance is declining and who is considering reducing their engagement?

I would act early by diagnosing the decline across funnel performance, operations, product usage, economics, and partner sentiment. I would align on the partner’s objectives, bring a fact-based recovery plan with near-term milestones, coordinate internal resources around the highest-impact blockers, and maintain transparent executive communication until results stabilize.

How would you influence Product and Operations teams when partner feedback conflicts with existing priorities?

I would synthesize feedback into a structured business case that quantifies partner impact, revenue or retention risk, affected segments, and proposed solutions. I would distinguish isolated requests from repeatable patterns, seek alignment on a pilot or lightweight experiment where possible, and communicate outcomes back to partners and internal stakeholders.

How would you use generative AI responsibly in this role?

I would use approved AI tools to summarize account notes, identify themes in performance data, draft business-review materials, and accelerate research or proposal preparation. I would validate outputs against source data, protect confidential partner information, avoid using AI as the final decision-maker, and apply my judgment before sharing recommendations externally.

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well.

For homeowners, our platform is a reliable way to find skilled pros. For pros, we’re a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.

Angi at a glance:

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Founded in 1995 as Angie’s List and rebranded in 2021

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Global company with 9 brands in 8 countries and employees worldwide

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Homeowners have turned to us for 300 million home projects and counting

### About the role

Angi is seeking an Associate Director to manage and grow relationships with our largest Home Service Professional partners. This role serves as the primary advisor to partners, helping them maximize their success on the Angi platform through data-driven insights, operational guidance, and strategic planning.

The Associate Director operates as a trusted partner to both external stakeholders and internal teams, translating complex performance data into actionable recommendations that drive partner growth, retention, and long-term value.

This role requires someone who combines strong analytical thinking with excellent relationship management skills. The ideal candidate is comfortable operating in ambiguity, influencing partners and internal stakeholders, and identifying opportunities to improve both partner outcomes and Angi’s business performance.

While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team’s working hours.

### What you’ll do

Strategic Account Ownership

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Manage a portfolio of Angi’s most strategic Service Professional partners, serving as their primary point of contact and strategic advisor.

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Develop a deep understanding of partner businesses, goals, and performance on the platform to identify growth opportunities and risks.
Build trusted relationships with partner leadership, providing consultative guidance that improves their outcomes and long-term partnership with Angi.

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Lead regular business reviews with partners, presenting performance insights and strategic recommendations.

Data-Driven Partner Strategy

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Analyze partner performance metrics to identify trends, growth opportunities, and areas for operational improvement.

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Translate complex data into clear insights and actionable recommendations for both partners and internal teams.

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Partner with Analytics and Product teams to improve data visibility and reporting for strategic accounts.
Use quantitative analysis to guide decisions around partner engagement, expansion opportunities, and performance optimization.

Growth and Revenue Expansion

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Identify opportunities to deepen relationships with existing partners and expand their engagement on the platform.

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Collaborate with internal teams to develop strategic proposals, pilot programs, and new initiatives that drive partner value.

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Support the execution of growth strategies within the account portfolio while proactively mitigating risk to retention.

Cross-Functional Influence

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Partner with Product, Operations, and Customer Experience teams to advocate for partner needs and influence product improvements.
Provide feedback from partners to inform strategic priorities and operational improvements.
Participate in cross-functional initiatives aimed at improving the end-to-end Service Professional experience.

Operational Excellence

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Maintain a forward-looking view of partner health, proactively identifying risks and opportunities.

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Develop structured account plans and engagement strategies for key partners.
Support internal initiatives that improve processes, tools, and workflows for the broader Strategic Partnerships team.

### Who you are

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Highly analytical with the ability to translate data into actionable insights.
Strong communicator who can build credibility with senior external partners.

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Comfortable operating in ambiguous environments and shaping solutions where clear answers may not yet exist.

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Naturally consultative, able to guide partners toward strategies that drive mutual success.

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Proactively leverage GenAI tools (e.g., Gemini, Claude) to rapidly synthesize complex partner performance data and cross-functional insights, streamlining the creation of strategic proposals and materials, thereby maximizing time for high-value consultative engagement and driving partner growth.

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Organized and proactive, capable of managing multiple strategic relationships simultaneously.

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An AI enthusiast: you are an early adopter, rigorous explorer, and high volume user of Claude, ChatGPT, and competing or complementary AI tools.

### Qualifications

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Bachelor’s degree or equivalent experience.

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5+ years of experience in strategic account management, consulting, partnerships, or customer success.

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Experience managing complex customer or partner relationships.

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Strong analytical capabilities and experience using business intelligence tools (e.g., Looker, Tableau).

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Proven ability to influence cross-functional teams and drive initiatives forward.

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Excellent written and verbal communication skills, including executive-level presentations.

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AD, Experience in marketplace, SaaS, or platform-based businesses is a plus.

### Compensation & Benefits

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The base salary band for this position ranges from $110,000 – $170,000 commensurate with experience and performance. Compensation may vary based on factors such as geographic location.

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This position will be eligible for an incentive pay component and equity package.

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Full medical, dental, vision package to fit your needs

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Flexible vacation policy; work hard and take time when you need it

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Pet discount plans & retirement plan with company match (401K)

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The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

### We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

#LI-Hybrid

#LI-Remote

Show more

[Apply now >](https://jobicy.com/jobs/151910-associate-director-principal-partnerships.md)

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