[All remote jobs](https://jobicy.com/jobs.md)Open role[![Cloudbeds logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/3aef1a38-221.png)](https://jobicy.com/company/cloudbeds.md)Remote opportunity at[Cloudbeds](https://jobicy.com/company/cloudbeds.md) # Accounting Specialist – Europe Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/cloudbeds.md)Share28 Aug 2026Published33Listing views2Application actions27 Sep 2026Apply before Opportunity details ## About this role. AI SummaryCloudbeds is hiring a customer-facing accounting onboarding specialist to help European hotel customers configure financial workflows in its hospitality SaaS platform. The role covers chart-of-accounts mapping, VAT and fiscalization setup, revenue recognition, reconciliations, and integrations with accounting and ERP systems such as Xero, Sage, NetSuite, M3, and QuickBooks. It requires at least five years of hands-on European hospitality accounting or bookkeeping experience, along with demonstrated PMS-to-accounting integration support. The specialist will troubleshoot configuration and sync issues, create onboarding resources, and communicate customer feedback to Product and Engineering. Success depends on combining hospitality accounting expertise with strong client communication, analytical troubleshooting, and independent remote work habits. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a specialized role requiring practical knowledge of European hotel accounting, VAT, fiscalization, and PMS/ERP integrations rather than general bookkeeping alone. The candidate must resolve technically nuanced issues while leading customer-facing onboarding conversations across multiple countries. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$80,000US market range$65k–$95k0$105k AI insightNo actual salary was disclosed. This is a US-market estimate in USD for a mid-to-senior accounting implementation and customer onboarding specialist with hospitality, SaaS integration, and European compliance expertise; actual compensation may vary substantially by country of residence and local employment terms. ## Core skills Skills and capabilities most closely associated with this opportunity. [Hospitality accounting](https://jobicy.com/jobs?search_keywords=Hospitality%20accounting.md)[European VAT compliance](https://jobicy.com/jobs?search_keywords=European%20VAT%20compliance.md)[Fiscalization](https://jobicy.com/jobs?search_keywords=Fiscalization.md)[Accounting onboarding](https://jobicy.com/jobs?search_keywords=Accounting%20onboarding.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[ERP integrations](https://jobicy.com/jobs?search_keywords=ERP%20integrations.md)[PMS configuration](https://jobicy.com/jobs?search_keywords=PMS%20configuration.md)[Revenue recognition](https://jobicy.com/jobs?search_keywords=Revenue%20recognition.md)[Reconciliations](https://jobicy.com/jobs?search_keywords=Reconciliations.md)[SaaS troubleshooting](https://jobicy.com/jobs?search_keywords=SaaS%20troubleshooting.md) Sample interview questionsDescribe a hotel accounting onboarding you led from discovery through go-live.I would explain how I documented the property's chart of accounts, taxes, revenue rules, night-audit workflow, receivables process, and close requirements; configured the system; validated sample transactions and reports; trained stakeholders; and monitored the early post-launch period to resolve exceptions. How would you troubleshoot a discrepancy between a PMS and an accounting platform? I would first define the affected transaction population and compare source records, integration logs, mappings, posting dates, tax treatments, and account rules. I would isolate whether the issue is caused by configuration, timing, master data, or an integration failure, test the correction in a controlled manner, and communicate the root cause and remediation clearly. What are the key considerations when configuring VAT and fiscal compliance for European hotel customers? I would confirm the property's country-specific invoicing and fiscalization obligations, applicable VAT rates and exemptions, tax point rules, invoice numbering, reporting requirements, and treatment of deposits, cancellations, and local levies. I would validate the configuration with representative transactions and escalate legal or tax-interpretation questions where appropriate. How do you explain a complex integration issue to a non-technical hotel accounting team? I would use plain language to explain the business impact, the records affected, and the next action rather than focusing on technical jargon. I would provide examples, set clear expectations for ownership and timing, and confirm understanding before proceeding with the fix. How would you prioritize several urgent customer onboarding and support requests? I would assess urgency by go-live risk, financial reporting impact, regulatory exposure, number of affected users, and availability of workarounds. I would communicate priorities and timelines proactively, document actions, and involve Engineering or Product early when an issue requires cross-functional resolution. What Makes Cloudbeds Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers’ biggest challenges. Since our founding in 2012, we’ve become the World’s Best Hotel PMS Solutions Provider and landed on Deloitte’s Technology Fast 500 again in 2024, but we’re just getting started. How You’ll Make an Impact As a Customer Support & Onboarding Specialist – Accounting (Europe), you will help our European hotel customers unlock the full potential of Cloudbeds’ financial and accounting capabilities. You will work directly with clients and their accounting teams to guide them through end-to-end accounting configuration — from chart of accounts mapping and tax setup to ERP integrations and fiscal compliance — ensuring every property is set up correctly and running smoothly from day one. This is a customer-facing role requiring equal parts hospitality, accounting expertise, technical curiosity, and a genuine passion for helping people succeed. If you thrive behind a spreadsheet but prefer not to engage with customers directly, this role is not the right fit. Our Onboarding & Accounting Integration Team We sit at the intersection of hospitality expertise and technical execution — solving real financial challenges that hotel operators face every day. We move fast, collaborate closely with Engineering, Support, and Sales, and take genuine pride in helping customers connect their financial backbone to Cloudbeds. If you love solving problems that actually matter to the people you are helping, you will feel right at home here. What You Bring to the Team * Guide European hotel clients through full accounting onboarding including chart of accounts mapping, VAT configuration, revenue recognition setup, reconciliation workflows, and country-specific fiscalization requirements * Translate each customer’s unique business processes — night audits, folio management, accounts receivable, month-end close — into a properly configured Cloudbeds environment * Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, Sage, and other European regional systems * Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach * Serve as the internal subject matter expert on European hospitality accounting practices and fiscal compliance, including country-specific invoicing frameworks * Contribute to onboarding documentation and best-practice resources for European hospitality accounting workflows * Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap What Sets You Up for Success * 5+ years of hands-on accounting or bookkeeping experience specifically within the European hotel or hospitality industry — required * Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software (M3, NetSuite, Xero, Sage, or comparable) — not theoretical; you have done this * Deep knowledge of European fiscal compliance requirements — fiscalization, VAT frameworks, and country-specific invoicing standards are core to this role, not a bonus * Strong customer-facing communication skills — you are comfortable and confident engaging directly with hotel clients and their accounting teams via phone and video daily * Fluent in English plus at least one additional European language — Spanish, Portuguese, French, German, or Italian strongly preferred * Comfort navigating SaaS platforms and adopting new tools quickly with minimal hand-holding * Strong analytical mindset with the ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically Bonus Skills to Stand Out * Prior hands-on experience in hotel operations — front office, night audit, or revenue management * Familiarity with fiscalization requirements across multiple European countries (e.g., Portugal SAF-T, Spain SII, Italy SDI) * Active personal use of AI tools or workflow automation — we are building a team that embraces technology and learns continuously #LI-AM1 What to Expect – Your Journey with Us Behind Cloudbeds’ revolutionary technology is a team of redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven’t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we’re not just watching the future of hospitality unfold – we’re coding it, designing it, writing it, and shipping it. If you’re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at [cloudbeds.com](https://www.cloudbeds.com/) Company [Awards](https://www.cloudbeds.com/press/?press_type=company-news&news_category=awards): * Best All-In-One Hotel Management System | HotelTechAwards (2025) * Overall 10 Best Places to Work | HotelTechAwards (2025) * Most Loved Workplace® Certified (2024) * Top 10 People’s Choice (2024) * Deloitte Technology Fast 500 (2024) Discover our Benefits: * Remote First, Remote Always * PTO in accordance with local labor requirements * Monthly Wellness Fridays – enjoy an extra-long weekend every month * Fully Paid Parental Leave * Home office stipend based on country of residency * Professional development courses in Cloudbeds University * Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome – A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [accommodations@cloudbeds.com](mailto:accommodations@cloudbeds.com). Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE Show more [Apply now >](https://jobicy.com/jobs/151917-accounting-specialist-europe.md) > Annual salary information is not provided for this position. 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