[All remote jobs](https://jobicy.com/jobs.md)Open role[![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)](https://jobicy.com/company/tripactions.md)Remote opportunity at[TripActions](https://jobicy.com/company/tripactions.md)

# Business Travel Consultant – French

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/tripactions.md)Share30 Aug 2026Published21Listing views1Application actions29 Sep 2026Apply before  Opportunity details

## About this role.

AI SummaryNavan is seeking an experienced French- and English-speaking Business Travel Consultant to provide frontline support for travelers. The role manages urgent hotel, flight, car, and rail booking needs through chat, phone, and email while meeting service-level expectations. It requires at least five years of travel-consulting experience and three years of GDS experience with Sabre, Amadeus, or Galileo. The consultant will work rotating shifts and independently resolve customer issues while following client policies and providing operational feedback to internal teams.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires substantial hands-on corporate travel and GDS expertise, bilingual customer communication, and accurate handling of time-sensitive disruptions. Rotating coverage and SLA-driven support create a consistently high-pressure operating environment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$60,000US market range$50k–$70k0$77k

AI insightNo salary or pay range is disclosed in the posting. The figures shown are estimated annual USD base-pay market ranges for the US market for an experienced bilingual corporate travel consultant with GDS expertise; actual Portugal-based compensation may differ materially.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Corporate travel consulting](https://jobicy.com/jobs?search_keywords=Corporate%20travel%20consulting.md)[French language fluency](https://jobicy.com/jobs?search_keywords=French%20language%20fluency.md)[English language fluency](https://jobicy.com/jobs?search_keywords=English%20language%20fluency.md)[GDS systems](https://jobicy.com/jobs?search_keywords=GDS%20systems.md)[Sabre](https://jobicy.com/jobs?search_keywords=Sabre.md)[Amadeus](https://jobicy.com/jobs?search_keywords=Amadeus.md)[Galileo](https://jobicy.com/jobs?search_keywords=Galileo.md)[Travel booking](https://jobicy.com/jobs?search_keywords=Travel%20booking.md)[Customer support](https://jobicy.com/jobs?search_keywords=Customer%20support.md)[SLA management](https://jobicy.com/jobs?search_keywords=SLA%20management.md)

Sample interview questionsDescribe how you would handle a traveler whose international flight has been cancelled shortly before departure.I would first confirm the traveler’s immediate constraints, such as destination, required arrival time, visa needs, preferred airline, and policy limits. I would then use the GDS to identify compliant alternatives, clearly present the best options and trade-offs, complete the rebooking, and document the case and any follow-up actions.

What is your experience using GDS platforms for complex travel arrangements?

I have used GDS tools to search and book air, hotel, rail, and car inventory, modify existing itineraries, manage exchanges and cancellations, and verify fare rules. For complex bookings, I validate availability, policy compliance, connection times, ticketing deadlines, and traveler preferences before confirming the itinerary.

How do you prioritize several simultaneous requests when one traveler has an urgent issue?

I assess urgency based on immediate travel impact, deadlines, and potential disruption. I acknowledge each request promptly, prioritize travelers currently in transit or facing imminent departures, communicate expected response times, and use concise documentation so that no case is lost during handoffs.

How would you guide a traveler to use self-service tools without making them feel dismissed?

I would first determine whether self-service is appropriate for the request and explain the benefit in a supportive way. I would walk the traveler through the relevant steps in the platform or app, remain available if they encounter an issue, and take over when the situation is urgent or too complex.

Give an example of how you would provide useful feedback to product or operations teams.

I would identify recurring traveler friction, such as a booking flow that causes repeated policy errors, and provide specific examples, frequency, customer impact, and suggested improvements. Clear case data and concise reproduction steps help internal teams prioritize and resolve the issue effectively.

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you’ll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.

What You’ll Do:

* Provide top-tier travel support via chat, calls, and emails
* Maintain up-to-date knowledge on suppliers, destinations, and systems
* Quickly assess customer needs, urgency, and preferences
* Accurately handle hotel, flight, car, and rail bookings
* Guide customers in self-service options on the Navan platform and app
* Respond promptly, meeting SLA expectations
* Follow company and customer policies, ensuring global compliance
* Give feedback to stakeholders on goal progress and key processes
* Participate in team meetings on products, suppliers, and industry updates
* Stay current on travel industry best practices
* Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

* Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatory
* Language: Fluency in English and French – Mandatory fluency in both languages
* Customer Service: Background in contact center or customer-facing roles
* Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
* Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM
* Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
* Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

*

Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

Show more

[Apply now >](https://jobicy.com/jobs/152069-business-travel-consultant-french.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

*

![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+)

### Upload your resume now

To unlock remote work opportunities and be discovered by global employers.

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

## Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Keep exploring

## Related remote jobs.

Matched by job category10 related opportunities[Customer Support & Success](https://jobicy.com/categories/supporting.md) [Browse all jobs](https://jobicy.com/jobs.md)
*
![TeamSnap logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/01/WRILS-210112010303-582315.png)
TeamSnap  Aug 30

### [Customer Support Specialist](https://jobicy.com/jobs/152077-customer-support-specialist-6.md)

🌎 About Us At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out…

*
![NetBox Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/df239a55-221.png)
NetBox Labs  Aug 30

### [Senior Customer Support Engineer](https://jobicy.com/jobs/152075-senior-customer-support-engineer-3.md)

About the Role As a Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely on. You immerse yourself in their world, learn how they…

*
![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)
TripActions  Aug 30

### [Business Travel Consultant – German](https://jobicy.com/jobs/152073-business-travel-consultant-german.md)

Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there….

*
![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)
TripActions  Aug 30

### [Business Travel Consultant (Berlin or Remote) (Geschäftsreiseexperte)](https://jobicy.com/jobs/152064-business-travel-consultant-berlin-or-remote-geschaftsreiseexperte.md)

Werde Teil von Navan und bringe persönliche Begegnungen durch unermüdliche Innovation voran Bei Navan ist es unsere Mission, Reisen unkompliziert und effizient zu gestalten, damit sich Reisende darauf konzentrieren können,…

*
![NCR Voyix logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/2fcbc094-221.png)
NCR Voyix  Aug 30

### [Customer Engineer – Auckland](https://jobicy.com/jobs/148936-customer-engineer-auckland.md)

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services…

*
![Snapscale logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/648035b4-221.jpg)
Snapscale  Aug 30

### [Customer Service Representative (Spanish Bilingual)](https://jobicy.com/jobs/142189-customer-service-representative-spanish-bilingual.md)

DescriptionOverview:Snapscale is seeking a skilled and experienced Spanish Bilingual Customer Service Representative to support US based clinics. This is a remote role where you will serve as a key point…

*
![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg)
Samsara  Aug 30

### [Customer Success Manager II](https://jobicy.com/jobs/149820-customer-success-manager-ii.md)

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of…

*
![NRG logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/59e14265-221.png)
NRG  Aug 30

### [Lead, Product Support & Customer Experience](https://jobicy.com/jobs/149821-lead-product-support-customer-experience.md)

About NRGNRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new…

*
![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)
Twilio  Aug 30

### [Sr Digital Customer Success Manager](https://jobicy.com/jobs/149816-sr-digital-customer-success-manager.md)

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of…

*
![Supabase logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/611d3bfa-221.png)
Supabase  Aug 29

### [Support Engineer (EMEA)](https://jobicy.com/jobs/152053-support-engineer-emea.md)

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are…