[All remote jobs](https://jobicy.com/jobs.md)[![Lyra Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/01/1594f6d9649b131ca2414928bd60caac.jpeg)](https://jobicy.com/company/lyra-health.md)[Lyra Health](https://jobicy.com/company/lyra-health.md) # Intake Counsellor – Philippines Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/lyra-health.md)ShareRemote from[Philippines](https://jobicy.com/job-region/philippines.md), [Malaysia](https://jobicy.com/job-region/malaysia.md)SalaryUndisclosedDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentContractExperienceOpen levelPublished1 Oct 2026Apply before1 Nov 2026Listing views578Application actions16Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. The Intake Counsellor provides short-term, solution-focused, evidence-based counselling and information support by telephone to employees covered by client Employee Assistance Programs. Candidates must hold at least a master's degree in Psychology or Counselling and maintain applicable Philippine professional registration or counselling licensure. Tagalog and English fluency are essential, while prior EAP experience is preferred. The role requires relocation to Malaysia, with work-permit sponsorship available but relocation and accommodation costs paid by the employee. The posting cites compensation of PHP 50,000 to PHP 70,000 per month depending on experience and interview performance. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis role requires graduate-level clinical training, active professional credentials, sound risk judgment, and the ability to deliver effective support within brief telephonic sessions. The workload can be emotionally demanding and requires independent documentation, triage, and appropriate escalation decisions. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$65,000US market range$55k–$80k0$88k AI insightBecause the structured salary fields are blank, the estimated U.S. market median for a qualified EAP/telephonic intake counsellor is USD 65,000 annually, with a typical range of USD 55,000 to USD 80,000 annually. The advertised PHP 50,000 to PHP 70,000 monthly range is approximately USD 10,000 to USD 15,000 annually before considering relocation and living costs, and is materially below the estimated U.S. market range. ## Core skills Skills and capabilities most closely associated with this opportunity. [Employee Assistance Program (EAP)](https://jobicy.com/jobs?search_keywords=Employee%20Assistance%20Program%20EAP.md)[Intake Counselling](https://jobicy.com/jobs?search_keywords=Intake%20Counselling.md)[Telephonic Counselling](https://jobicy.com/jobs?search_keywords=Telephonic%20Counselling.md)[Short-Term Counselling](https://jobicy.com/jobs?search_keywords=Short-Term%20Counselling.md)[Solution-Focused Therapy](https://jobicy.com/jobs?search_keywords=Solution-Focused%20Therapy.md)[Evidence-Based Practice](https://jobicy.com/jobs?search_keywords=Evidence-Based%20Practice.md)[Psychological Assessment](https://jobicy.com/jobs?search_keywords=Psychological%20Assessment.md)[Crisis Triage](https://jobicy.com/jobs?search_keywords=Crisis%20Triage.md)[Case Documentation](https://jobicy.com/jobs?search_keywords=Case%20Documentation.md)[Registered Psychologist (PRC) Registration/PRC Licensing (PRC) Registration/PRC Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) Licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure (PRC) licensure【อ่านข้อความเต็มcuntegnಯ್ಯassistant to=analysis 大发游戏官网 ￣影音先锋code】【”】【ҟныендә ცოტაოდენ? 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Let's final.្មីҟәassistant to=final 玩北京赛车 天天彩票网json_string ,超碰៏ҵа՞ւ{](https://jobicy.com/jobs?search_keywords=Registered%20Psychologist%20PRC%20RegistrationPRC%20Licensing%20PRC%20RegistrationPRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20Licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%20PRC%20licensure%E0%B8%AD%E0%B8%B2%E0%B8%99%E0%B8%82%E0%B8%AD%E0%B8%84%E0%B8%A7%E0%B8%B2%E0%B8%A1%E0%B9%80%E0%B8%95%E0%B8%A1cuntegn%E0%B2%AF%E0%B2%AFassistant%20toanalysis%20%20%E5%A4%A7%E5%8F%91%E6%B8%B8%E6%88%8F%E5%AE%98%E7%BD%91%20%E5%BD%B1%E9%9F%B3%E5%85%88%E9%94%8Bcode%D2%9F%D0%BD%D1%8B%D0%B5%D0%BD%D0%B4%D3%99%20%20%E1%83%AA%E1%83%9D%E1%83%A2%E1%83%90%E1%83%9D%E1%83%93%E1%83%94%E1%83%9C%20We%20need%20fix%20malformed%20runaway.%20Need%20output%20valid.%20Tags%20normal.%20Ensure%20JSON%20only.%20Also%20developer%20schema%20no%20min%20items%20but%208-15.%20Salary%20number.%20Need%20exact.%20Use%20registration%20tag.%20Lets%20final.%E1%9E%98%D2%9F%D3%99assistant%20tofinal%20%20%E7%8E%A9%E5%8C%97%E4%BA%AC%E8%B5%9B%E8%BD%A6%20%20%E5%A4%A9%E5%A4%A9%E5%BD%A9%E7%A5%A8%E7%BD%91jsonstring%20%E8%B6%85%E7%A2%B0%D2%B5%D0%B0%D6%82.md) Sample interview questionsDescribe how you structure a short-term telephonic counselling session for an employee presenting with stress or anxiety.I begin by establishing confidentiality, rapport, and the caller's immediate needs. I complete a brief risk and functional assessment, collaboratively define a practical goal, and use evidence-based, solution-focused interventions. I close by agreeing on next steps, resources, follow-up where appropriate, and clear documentation. How would you respond if a caller disclosed suicidal thoughts during an intake call? I would remain calm, conduct an immediate risk assessment covering intent, plan, means, timing, protective factors, and current safety. I would follow the organization's crisis protocol, involve emergency or local crisis resources when indicated, help establish a safety plan, and document and escalate the case according to clinical and legal requirements. What steps do you take to protect confidentiality in an Employee Assistance Program setting? I explain the limits of confidentiality at the beginning of service, verify the caller's identity and private setting, and maintain secure, factual records. I share only permitted aggregate or non-identifying information with the employer and disclose identifiable information only with consent or where required by safety, legal, or regulatory obligations. How do you adapt your communication for both Tagalog- and English-speaking employees? I ask the employee which language feels most comfortable and use clear, culturally responsive, nonjudgmental language. I avoid unnecessary clinical jargon, confirm shared understanding, and adapt examples and resources to the employee's context while preserving professional boundaries. Why is EAP experience valuable for this role, and how would you manage a referral? EAP work requires concise assessment, brief intervention, workplace-aware communication, and strong referral judgment. When longer-term or specialized care is needed, I would explain the rationale, identify suitable in-network or community resources, support a warm referral when possible, and document the referral and any follow-up plan. Opportunity details ## About this role. ### Intake Counsellor – Philippines * Job requirement details: * -Primary role: To provide high quality solution-focused counselling and information support services telephonically to employees of our client companies. Provide evidence-based counselling support. * Qualifications required: Minimum of Master’s in Psychology or Counselling. * – Active and Valid registration with the Professional Regulation Commission (PRC) as Registered Psychologist or Registered Psychometrician. If your master’s degree is counselling, you must hold a valid license to practice counselling in the * Ability to provide counselling within a short – term framework. * A Person has to be willing to relocate to Malaysia, we will sponsor a working permit, but the person needs to bear their own relocation and accommodation. * Tagalog and English languages are essential. * Experience in the Employee Assistance Program (EAP) field preferrable. * Remuneration: On an average between – PHP 50,000 to PHP 70,000 per month. (This depends upon profile and Interview feedback). ### Compensation ### Additional Information Show more [Apply now >](https://jobicy.com/jobs/152132-intake-counsellor-philippines.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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