[All remote jobs](https://jobicy.com/jobs.md)Open role[![Braze logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/86f743f0-221-1.png)](https://jobicy.com/company/braze.md)Remote opportunity at[Braze](https://jobicy.com/company/braze.md) # Manager, Solutions Consulting, AMER Commercial Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/braze.md)Share31 Aug 2026Published39Listing views3Application actions30 Sep 2026Apply before Opportunity details ## About this role. AI SummaryBraze is hiring a player-coach Manager of Solutions Consulting to lead, hire, and mentor presales consultants serving AMER commercial customers. The manager will partner closely with sales, marketing, security, and product teams to position Braze’s customer-engagement platform and establish strong customer relationships before purchase. Candidates need strong communication, leadership, and presales or adjacent Technical Account Management/Customer Success experience, plus technical fluency in areas such as SaaS, APIs, mobile, marketing automation, analytics, or HTML. The remote U.S. role may require travel of up to 50% during peak periods and offers a disclosed base-pay range plus variable compensation. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior people-leadership role balancing team management, hiring, coaching, technical solution strategy, and high-stakes sales support. Success requires translating complex product capabilities into business value while coordinating effectively across multiple internal teams and customer stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$170,000US market range$140k–$210k0$231k AI insightThe disclosed U.S. annual base-pay range is $147,000 to $193,000, with a midpoint of $170,000. The stated OTE range is $210,000 to $276,000 annually, including bonus or commission; the market base-salary estimate for a U.S. Solutions Consulting Manager is approximately $140,000 to $210,000, varying by market, team scope, and presales leadership experience. ## Core skills Skills and capabilities most closely associated with this opportunity. [Solutions Consulting](https://jobicy.com/jobs?search_keywords=Solutions%20Consulting.md)[Sales Engineering](https://jobicy.com/jobs?search_keywords=Sales%20Engineering.md)[Pre-sales](https://jobicy.com/jobs?search_keywords=Pre-sales.md)[People Management](https://jobicy.com/jobs?search_keywords=People%20Management.md)[Team Leadership](https://jobicy.com/jobs?search_keywords=Team%20Leadership.md)[SaaS](https://jobicy.com/jobs?search_keywords=SaaS.md)[API Integration](https://jobicy.com/jobs?search_keywords=API%20Integration.md)[Marketing Automation](https://jobicy.com/jobs?search_keywords=Marketing%20Automation.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Stakeholder Communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20Communication.md) Sample interview questionsHow would you balance your player-coach responsibilities while ensuring your Solutions Consultants receive effective coaching and support?I would establish a regular operating cadence that includes deal reviews, one-on-ones, skill coaching, and clear coverage plans. I would selectively engage in strategic opportunities where my involvement improves outcomes, while using those engagements as teachable moments rather than becoming the default owner of every complex deal. Describe how you would help a commercial prospect understand the value of a customer-engagement platform with multiple technical capabilities. I would begin by identifying the customer’s business objectives, current workflow gaps, success metrics, and technical constraints. I would then connect the most relevant platform capabilities—such as orchestration, APIs, segmentation, and analytics—to measurable use cases, using a concise demonstration and implementation-aware solution narrative. What metrics would you use to assess the effectiveness of a Solutions Consulting team? I would combine quantitative and qualitative measures, including technical win rate, stage conversion, sales-cycle influence, attach rate for strategic capabilities, time to solution, forecast quality, and stakeholder feedback. I would also track individual development goals and ensure metrics reward customer value and sound solution design rather than activity alone. How would you handle a disagreement between a sales representative and a Solutions Consultant about what should be promised to a prospect? I would first clarify the customer requirement, the product’s confirmed capabilities, implementation implications, and commercial impact. I would facilitate a fact-based decision that protects customer trust, offer a viable alternative when needed, and document the agreed solution and next steps so the team presents one consistent message. How do you develop technical consultants with different industry backgrounds and levels of product expertise? I would use individualized development plans that pair structured product learning with role-play, deal shadowing, vertical-specific use cases, and feedback from real customer interactions. I would create opportunities for peer learning and progressively increase ownership, ensuring each consultant can confidently connect technical details to customer outcomes. At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets. This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team. The role requires some travel, at most 50% at peak times. WHAT YOU’LL DO * Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers. * Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team. WHO YOU ARE * People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem. * You’re known for being a “team player.” We just can’t emphasize this enough. * High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others. * You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team. * You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML). For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country [here](https://www.braze.com/company/careers/how-we-hire#benefit-section). More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: * Competitive compensation that may include equity * Retirement and Employee Stock Purchase Plans * Flexible paid time off * Comprehensive benefit plans covering medical, dental, vision, life, and disability * Family services that include fertility benefits and equal paid parental leave * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend * A curated in-office employee experience, designed to foster community, team connections, and innovation * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching * Employee Resource Groups that provide supportive communities within Braze * Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. Please contact us at [talentdata.privacy@braze.com](mailto:talentdata.privacy@braze.com) for any requests or questions. To find out more about our hiring process, check out [this page](https://www.braze.com/company/careers/how-we-hire). Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at [talentdata.privacy@braze.com](mailto:talentdata.privacy@braze.com) promptly after applying. A summary of the most recent bias audit results for such tool is available [here](https://www.braze.com/company/legal/bias-audit-candidates). Please see our[Candidate Privacy Policy](https://www.braze.com/company/legal/privacy-policy-job-candidates) for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. 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