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# Director of Engineering, Cloud & Reliability

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/boulevard.md)Share3 Sep 2026Published24Listing views1Application actions3 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryBoulevard is seeking a senior infrastructure leader to guide its cloud and reliability transformation for a growing client-experience platform. The Director will lead infrastructure and reliability engineers while setting strategy for AWS, Kubernetes/EKS, Terraform, GitOps, CI/CD, observability, disaster recovery, and security. Core initiatives include a migration to EKS, hot-hot multi-region disaster recovery, database scaling, and stronger DataDog-based monitoring and incident response. The position partners closely with Product, Services, and Data Engineering to provide scalable, self-service platform foundations. Success requires both deep hands-on cloud architecture expertise and proven people leadership in a highly cross-functional environment.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a high-complexity leadership role spanning cloud modernization, reliability engineering, security compliance, and organizational leadership. The director must make consequential architecture decisions while delivering several interconnected transformation programs at scale.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$239,750US market range$210k–$300k0$330k

AI insightThe disclosed US yearly base-salary range is $209,500 to $270,000, with a midpoint of $239,750. A competitive US market base-salary range for a Director of Cloud and Reliability Engineering with AWS, Kubernetes, compliance, and multi-region leadership scope is estimated at $210,000 to $300,000 annually; variable compensation and equity may increase total compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Amazon EKS](https://jobicy.com/jobs?search_keywords=Amazon%20EKS.md)[Terraform](https://jobicy.com/jobs?search_keywords=Terraform.md)[GitOps](https://jobicy.com/jobs?search_keywords=GitOps.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)[DataDog](https://jobicy.com/jobs?search_keywords=DataDog.md)[Disaster Recovery](https://jobicy.com/jobs?search_keywords=Disaster%20Recovery.md)[PCI/HIPAA/SOC 2](https://jobicy.com/jobs?search_keywords=PCIHIPAASOC%202.md)

Sample interview questionsDescribe a cloud-infrastructure transformation you led from legacy services to Kubernetes or EKS.I would explain the initial constraints, target architecture, migration sequencing, security and networking design, and how I reduced risk through pilot workloads, automated testing, progressive delivery, and clear rollback plans. I would quantify outcomes such as deployment frequency, availability, recovery time, cost efficiency, or developer productivity.

How would you design a hot-hot multi-region disaster-recovery strategy for Boulevard?

I would begin with service-tiering and explicit RTO/RPO objectives, then design active-active traffic management, replicated data stores, regional isolation, automated failover, and tested runbooks. I would also establish recurring game days and measure failover performance so the design is proven rather than merely documented.

How do you balance engineering delivery speed with reliability, security, and compliance requirements?

I embed guardrails into paved-road tooling rather than relying on manual reviews alone. Examples include infrastructure-as-code policy checks, CI/CD security scanning, standardized service templates, automated evidence collection, and service-level objectives that make reliability an explicit product-delivery concern.

What metrics would you use to evaluate the effectiveness of an infrastructure and reliability organization?

I would use a balanced scorecard covering availability and SLO attainment, incident frequency and severity, MTTA and MTTR, deployment lead time and change-failure rate, platform adoption, security-control coverage, DR test success, and internal developer satisfaction. The metrics should guide improvement rather than incentivize teams to hide incidents.

How would you develop and retain a team of infrastructure and reliability engineers?

I would set clear ownership boundaries and career expectations, pair engineers with meaningful technical leadership opportunities, and maintain a blameless learning culture around incidents. Regular coaching, technical design reviews, operational rotations with sustainable on-call practices, and visible recognition for reliability improvements would support growth and retention.

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at [how we (and YOU) can make that happen](https://www.joinblvd.com/).

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through [our story and what we value the most](https://www.joinblvd.com/about).

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

### Come do the best work of your life at Boulevard.

We’re hiring a Director of Engineering – Cloud & Reliability to lead our infrastructure transformation and establish industry leading reliability practices. This role will be instrumental in evolving Boulevard’s infrastructure into a scalable, reliable, secure, and highly available platform that supports our rapid growth and customer needs across a spectrum of market segments (Small Business, Franchises, Enterprises).

Reporting to the SVP of Engineering, you’ll lead a team of infrastructure and reliability engineers while driving the technical strategy for our cloud infrastructure, DevOps practices, and platform capabilities. Your work will directly enable the Engineering & Data teams to deliver APIs, services, customer-facing products and data capabilities at scale by providing robust, self-service infrastructure foundations.

You’ll architect and implement modern infrastructure practices including containerization, infrastructure-as-code, advanced CI/CD pipelines, and comprehensive observability systems. This role is perfect for a technical leader who wants to build the infrastructure platform that becomes the backbone of Boulevard’s next phase of growth.

Domains of Ownership

* Cloud Infrastructure & Platform – Design, implement, and maintain scalable AWS infrastructure including multi-region deployments, and infrastructure-as-code
* DevOps & CI/CD – Transform deployment pipelines, implement container orchestration, and enable rapid, reliable software delivery
* Observability & Reliability – Implement comprehensive monitoring, alerting, and incident response using DataDog and related tools
* Disaster Recovery & Business Continuity – Establish DR infrastructure, failover systems, and business continuity planning across all Boulevard services
* Infrastructure Automation – Build self-service infrastructure capabilities and advanced automation using Terraform and GitOps practices
* Security & Compliance – Establish comprehensive security practices, manage compliance frameworks (PCI, HIPAA, SOC 2), and implement security-by-design principles

Key Projects & Initiatives

* EKS Migration & Containerization: Lead the migration from current infrastructure to Amazon EKS, implementing container orchestration and services-ready architecture
* Multi-Region DR Implementation: Design and implement hot-hot disaster recovery with automated failover, load balancing, and regular testing procedures
* CI/CD Pipeline Transformation: Modernize deployment pipelines to support faster, more reliable deployments
* Advanced Observability: Enhance comprehensive monitoring, alerting, and incident response using DataDog, enabling proactive issue detection and resolution
* Security Framework: Establish enterprise-grade security practices, compliance frameworks, and automation to support Data team’s governance requirements
* Infrastructure-as-Code Evolution: Scale Terraform usage, implement GitOps practices, and create self-service infrastructure capabilities
* Database Scaling: Address current RDS limitations and implement scalable database architecture

What you’ll do here:

* Technical Leadership: Define and execute the long-term infrastructure and security strategy, ensuring scalability, reliability, and security as Boulevard grows
* Team Building: Lead, mentor, and grow a team of infrastructure and reliability engineers, establishing best practices and fostering a culture of operational excellence
* Cross-functional Collaboration: Partner closely with Product, Services and Data Engineering teams to provide the infrastructure foundation for their initiatives
* Architecture & Design: Drive architectural decisions for cloud infrastructure, security systems, and operational practices
* Operational Excellence: Establish monitoring, alerting, and incident response practices that ensure high availability and performance
* Compliance Management: Ensure compliance with industry standards (PCI, HIPAA, SOC 2) and implement security controls

What you’ll need to thrive:

* 10+ years of experience in cloud infrastructure and platform engineering, with 5+ years leading infrastructure teams of 5-15 engineers
* Deep experience with AWS services including EKS, RDS, VPC, IAM, and infrastructure automation using Terraform
* Proven experience migrating applications to Kubernetes/EKS and implementing container-based architectures
* Strong background in security practices, compliance frameworks (PCI, HIPAA, SOC 2), and security automation
* Experience transforming CI/CD pipelines, implementing GitOps practices, and enabling rapid software delivery
* Expertise with monitoring and observability tools (DataDog, Prometheus, Grafana) and implementing comprehensive alerting strategies
* Proven ability to work with Product Engineering, Data Engineering, and Platform Services teams to enable their technical initiatives

How we’ll take care of you:

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For U.S. based candidates, the anticipated base salary range is $209,500 – $270,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you – Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.

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✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.

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🏝 Take a break whenever you need with our flexible vacation day policy.

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🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.

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💚 Family planning resources and specialized support programs.

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🔮 Equity: get ahead on the ground floor and grow with Boulevard.

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💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following [our official LinkedIn page](https://www.linkedin.com/company/boulevard/) to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Show more

[Apply now >](https://jobicy.com/jobs/152496-director-of-engineering-cloud-reliability-2.md)

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