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# Technical Consultant, Mid-Market

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/ramp.md)Share4 Sep 2026Published40Listing views3Application actions4 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryRamp is seeking a mid-market Technical Consultant to advise customers on finance-system implementations, configurations, and integrations. The role partners closely with Customer Activation, Account Management, Product, Design, and Engineering to drive scalable customer solutions and fast time-to-value. Key work includes technical discovery, ERP, HRIS, and API integration guidance, troubleshooting configuration blockers, and translating technical architecture into business value. Candidates need at least two years of customer-facing technical consulting, solutions engineering, or implementation experience, along with familiarity with accounting workflows and ERP platforms such as Sage Intacct, NetSuite, or SAP S/4HANA. This is a high-ownership role in a fast-moving fintech environment, with no direct coding requirement.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires cross-functional technical judgment across APIs, ERPs, HRIS platforms, accounting workflows, and customer implementation constraints. It also demands the ability to resolve ambiguity and guide stakeholders toward scalable solutions without directly owning all implementation workstreams.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianAbove market$199,500US market range$130k–$190k0$219k

AI insightThe disclosed annual base compensation range is USD 168,000 to USD 231,000, with a midpoint of USD 199,500. For a US-based mid-market technical consultant or implementation/solutions consultant with fintech and ERP integration expertise, an estimated market range is USD 130,000 to USD 190,000 annually; Ramp's stated range is above this general market estimate, likely reflecting the specialized finance-integration scope and high-cost US hiring markets.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Technical consulting](https://jobicy.com/jobs?search_keywords=Technical%20consulting.md)[Customer implementation](https://jobicy.com/jobs?search_keywords=Customer%20implementation.md)[ERP integrations](https://jobicy.com/jobs?search_keywords=ERP%20integrations.md)[HRIS integrations](https://jobicy.com/jobs?search_keywords=HRIS%20integrations.md)[API integration](https://jobicy.com/jobs?search_keywords=API%20integration.md)[Financial systems](https://jobicy.com/jobs?search_keywords=Financial%20systems.md)[Accounting workflows](https://jobicy.com/jobs?search_keywords=Accounting%20workflows.md)[Solution architecture](https://jobicy.com/jobs?search_keywords=Solution%20architecture.md)[Technical discovery](https://jobicy.com/jobs?search_keywords=Technical%20discovery.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md)

Sample interview questionsHow would you approach technical discovery for a mid-market customer that needs to connect Ramp with its ERP and HRIS systems?I would begin by mapping the customer's current finance processes, system landscape, data ownership, approval flows, and reporting requirements. I would identify the integration objectives, required data fields, timing expectations, exception scenarios, and technical constraints, then recommend a scalable architecture using native integrations or APIs where appropriate. I would document success criteria and align internal activation, account management, and technical stakeholders on a prioritized implementation plan.

Describe how you would explain an API-based integration to a finance leader who is not technical.

I would explain that an API is a secure, structured way for systems to exchange information automatically, similar to a controlled connection between two business tools. I would focus on the operational outcome, such as reducing manual journal entries, improving data accuracy, or keeping employee and vendor information synchronized. I would also clarify the implementation requirements, ownership, timing, and any controls needed without overwhelming the stakeholder with technical detail.

A customer requests a configuration that conflicts with product best practices. How would you handle the conversation?

I would first understand the underlying business need rather than immediately rejecting the request. I would explain the risks and limitations of the requested approach, offer a recommended design that achieves the intended outcome more reliably, and use concrete examples of operational or reporting impact. If a true product gap remains, I would document the use case clearly and route the feedback to the appropriate Product and Engineering partners.

How would you troubleshoot an integration blocker when you do not write code directly?

I would isolate the issue by confirming the expected workflow, reviewing configuration settings, permissions, field mappings, error messages, and source-system data. I would determine whether the problem is caused by customer configuration, integration limitations, data quality, or a potential product defect. I would then provide clear next steps to the customer and engage internal technical resources with a concise problem statement, evidence, business impact, and reproduction details when escalation is needed.

How do you balance helping an individual customer with building repeatable implementation practices?

I would solve the immediate customer issue while capturing reusable patterns, common blockers, and effective configuration guidance. When a solution is likely to recur, I would convert the learning into documentation, playbooks, templates, or tooling recommendations for activation and account teams. This approach protects customer outcomes while steadily reducing implementation effort and improving consistency at scale.

### About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

### About the Role

Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.

You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.

This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.

### What You’ll Do

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Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design

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Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations

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Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success

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Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options

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Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API

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Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs

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Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly

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Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base

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Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

### What You Need

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Bachelor’s degree in computer science, engineering, finance, business, or a related field

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2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment

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Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred.

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Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders

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Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities

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Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering

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Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership

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Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion

### Benefits available to all full-time Ramp employees (Global)

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Flexible PTO

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Centralized home-office equipment ordering

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Health and wellness stipend

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Budget for intra-office travel

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Weekly coffee stipend

### United States

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100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

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One Medical annual membership

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401(k), including employer match on contributions made while employed by Ramp

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Fertility HRA (up to $10,000 per year)

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Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

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Pet insurance

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In-office perks: lunch, snacks, drinks, and more

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Relocation expense coverage to NYC or SF (if needed)

### Canada

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Group medical, dental, and vision coverage through Sun Life

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Life, AD&D, and disability coverage

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Fertility drug coverage (up to $4,000 lifetime)

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Group Retirement Plan with employer match (RRSP + DPSP)

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Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

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Employee Assistance Program and virtual care through Lumino Health

### United Kingdom

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Private medical insurance through Freedom Elite

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Virtual GP and at-home care via eMed x Livi

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Workplace pension through Penfold, with salary sacrifice option

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Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

### Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

### Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @[Ramp.com](http://Ramp.com) email addresses and will never ask for payment or sensitive personal information during the hiring process.

[Ramp Applicant Privacy Notice](https://ramp.com/legal/applicant-privacy-notice)

Show more

[Apply now >](https://jobicy.com/jobs/152517-technical-consultant-mid-market.md)

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