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# Business Development Representative – Retail

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/toast.md)Share5 Sep 2026Published24Listing views2Application actions5 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryToast is hiring a Retail Business Development Representative to generate and qualify pipeline for its expanding Toast Retail platform, targeting convenience stores, grocery stores, bottle shops, and related retailers. The role centers on high-volume prospecting, including roughly 80 daily outreach activities and cold calls, discovery conversations, CRM management, and booking qualified meetings for Account Executives. This is a founding-team sales role requiring resilience, self-accountability, persuasive communication, and comfort operating in a developing market segment. The successful candidate is expected to pursue progression into a full-cycle, commissioned Account Executive role while partnering closely with AEs on messaging and strategy.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role has demanding daily activity expectations, repeated rejection, and requires effective qualification of varied retail prospects. It also calls for self-directed prospecting and adaptable positioning in a newer vertical for Toast.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianAbove market$89,500US market range$55k–$85k0$98k

AI insightThe disclosed yearly Total Targeted Cash range spans $59,000 to $120,000 USD across Toast's geographic pay zones, producing a midpoint of $89,500. This is total targeted cash rather than base salary alone and includes base pay, commission, and eligible bonus; uncapped commissions may increase actual earnings. The estimated US market range for a BDR is $55,000 to $85,000 in annual total cash compensation, with variation driven by experience, territory, location, and variable-pay attainment.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Business development](https://jobicy.com/jobs?search_keywords=Business%20development.md)[Sales development](https://jobicy.com/jobs?search_keywords=Sales%20development.md)[Cold calling](https://jobicy.com/jobs?search_keywords=Cold%20calling.md)[Prospecting](https://jobicy.com/jobs?search_keywords=Prospecting.md)[Lead qualification](https://jobicy.com/jobs?search_keywords=Lead%20qualification.md)[Retail technology](https://jobicy.com/jobs?search_keywords=Retail%20technology.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[Pipeline generation](https://jobicy.com/jobs?search_keywords=Pipeline%20generation.md)[Objection handling](https://jobicy.com/jobs?search_keywords=Objection%20handling.md)[Written communication](https://jobicy.com/jobs?search_keywords=Written%20communication.md)

Sample interview questionsHow would you structure a high-volume prospecting day while maintaining quality across 80 outreach activities?I would segment accounts by fit and priority, reserve focused call blocks, and prepare concise account notes and relevant talk tracks before each block. I would log outcomes immediately in Salesforce, use follow-up tasks to prevent leads from slipping, and review conversion metrics daily to improve messaging and prioritization.

How would you qualify a grocery or convenience-store prospect for Toast Retail?

I would begin by understanding the business model, store footprint, current point-of-sale workflow, operational friction, payment and inventory needs, and decision-making process. I would then connect the prospect's stated challenges to relevant Toast Retail capabilities, confirm urgency and next steps, and only schedule an AE meeting when there is a clear use case and stakeholder engagement.

Tell me how you handle rejection during cold calling.

I stay professional, acknowledge the response, and use a brief question when appropriate to determine whether the objection reflects timing, relevance, or a true lack of fit. I do not take rejection personally; I track patterns, seek feedback on my talk track, and apply what I learn to improve the next conversation.

How would you partner with an Account Executive after booking a qualified meeting?

I would provide a concise handoff containing the prospect's business context, current process, pain points, stakeholders, qualification details, objections, and agreed next step. I would also align with the AE on account strategy and messaging, then use feedback from the meeting outcome to improve future qualification.

Why are you interested in a founding BDR role rather than an established sales motion?

A founding role appeals to me because it combines disciplined execution with learning and experimentation. I enjoy testing messaging, sharing field insights, and helping refine a repeatable approach while remaining accountable for measurable pipeline results.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate. You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth.

A day in the life (Responsibilities)

* Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target.
Execute high-volume outreach to a mix of prospective businesses to determine mutual fit.
Complete 80 activities daily (cold calls).
* Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution.
* Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process.
* Partner with Account Executives on strategy, talk tracks, and feedback.
* Leverage Salesforce (our CRM) to manage all sales activities.
* Understand the competitive landscape and determine how to best position Toast in the market.

What you’ll need to thrive (Requirements)

* Career Progression: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role.
* Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection.
* Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development.
* High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
* High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers.
* Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers.
* Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social).
* Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 80+ daily outreach activities.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at [https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).

#LI-DNI

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).

Zone A

$75,000—$120,000 USD

Zone B

$65,000—$104,000 USD

Zone C

$59,000—$94,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast).

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

——

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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