[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Dataiku logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/5a9d57bf-221.webp)](https://jobicy.com/company/dataiku.md)Remote opportunity at[Dataiku](https://jobicy.com/company/dataiku.md) # Sr Technical Account Manager – East Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/dataiku.md)Share7 Sep 2026Published24Listing views0Application actions7 Oct 2026Apply before Opportunity details ## About this role. AI SummaryDataiku is seeking a senior, customer-facing Technical Account Manager to guide a small portfolio of strategic enterprise clients through platform deployment, operations, and adoption. The role combines technical architecture, hands-on troubleshooting, account strategy, milestone management, and executive-level communication. Core technical requirements include Linux administration, networking, identity systems, cloud platforms, Kubernetes, and Hadoop or Spark ecosystems. The TAM will partner closely with Customer Success, product, R&D, and customer technical leaders while helping scale Field Engineering practices and documentation. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior technical advisory role requiring broad infrastructure expertise and the ability to troubleshoot complex enterprise environments. It also demands independent management of strategic accounts and confident communication from administrators to CTO-level stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$175,000US market range$150k–$200k0$220k AI insightThe disclosed US national base-pay range is $150,000 to $200,000 USD yearly, producing a midpoint of $175,000. This range is consistent with the US market for a senior technical account manager supporting enterprise cloud, data, Kubernetes, and AI-platform customers; commission or other variable compensation may be available separately. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical Account Management](https://jobicy.com/jobs?search_keywords=Technical%20Account%20Management.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Enterprise Architecture](https://jobicy.com/jobs?search_keywords=Enterprise%20Architecture.md)[Linux Administration](https://jobicy.com/jobs?search_keywords=Linux%20Administration.md)[Networking](https://jobicy.com/jobs?search_keywords=Networking.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Azure](https://jobicy.com/jobs?search_keywords=Azure.md)[Google Cloud Platform](https://jobicy.com/jobs?search_keywords=Google%20Cloud%20Platform.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Hadoop and Spark](https://jobicy.com/jobs?search_keywords=Hadoop%20and%20Spark.md) Sample interview questionsHow would you approach creating an engagement plan for a new strategic enterprise customer?I would first align with the customer and Customer Success Manager on business outcomes, technical architecture, stakeholders, risks, and target milestones. I would document the current environment and define a prioritized plan covering deployment, operations, adoption, governance, and escalation paths, then review progress regularly with the account team. Describe how you would troubleshoot a Dataiku deployment issue in a Kubernetes environment. I would begin by clarifying user impact and recent environmental changes, then review pod health, events, logs, resource limits, networking, storage, ingress, and authentication dependencies. I would isolate whether the issue is platform configuration, cluster infrastructure, or an external integration, communicate status clearly, and document the root cause and preventive actions. How do you communicate a complex technical risk to a customer CTO and to their platform administrator? For a CTO, I would frame the issue in terms of business impact, likelihood, options, cost, and recommended decision. For the administrator, I would provide the technical evidence, implementation steps, rollback considerations, and validation criteria while ensuring both audiences receive consistent information. What is your experience with authentication and authorization systems such as LDAP, Kerberos, Active Directory, or IAM? I have worked with identity integrations by validating directory connectivity, service accounts, group mappings, least-privilege access, certificate configuration, and audit requirements. My approach is to test authentication and authorization separately, document dependencies, and coordinate with security and identity teams on durable configuration changes. How would you manage competing priorities across four strategic customer accounts? I would maintain account plans with agreed milestones, risk registers, and stakeholder ownership, then prioritize based on customer impact, production severity, contractual commitments, and upcoming business events. I would proactively communicate tradeoffs, use repeatable documentation and runbooks, and escalate early when a risk requires additional specialist support. [Dataiku](https://www.dataiku.com/?utm_source=newswire&utm_medium=press-release&utm_campaign=PlatformforAISuccess) is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack – empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku [blog](https://blog.dataiku.com/?_gl=1*17edvf4*_ga*MjA1Mjk5NzY4OC4xNjY3MjMyMDUz*_ga_B3YXRYMY48*MTY2OTA1MDY5NS4xMi4xLjE2NjkwNTA2OTguNTcuMC4w), [LinkedIn](https://www.linkedin.com/company/dataiku/), [X](https://x.com/dataiku), and [YouTube](https://www.youtube.com/dataiku). Technical Account Managers are highly experienced Architects who are comfortable with a very client facing role and who dedicate themselves to a small set of strategic clients, (~4 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts. How you’ll make an impact * Work with the Customer Success team and customers to jointly identify near and longer-term priorities and define the associated engagement plan * Manage milestones with Customer Success Manager and customer and contribute to deliverables, provide regular status updates and proactively identify and mitigate issues/risks * Centralize the technical information about clients and take part to the account strategy and with the other members of the account team * Play an active role contributing to the growth and scalability of the Field Engineering team through robust documentation, continuous process optimization, and peers upskilling * Work with Customer resources as a primary technical advisor, providing guidance and hands-on support on the following matters: Dataiku platform architecture (initial deployment, expansions), platform operations (upgrades), best practice related to Dataiku usage, security, data management, compute resources, ML-Ops, Monitoring, etc. * Help clients troubleshoot the implementation of the product within their systems. * Ensure that feature requests are effectively recorded and communicated to product and R&D * Advise client tech leaders on choices around new companion technologies and tech strategies around Dataiku * Support innovative approaches around Dataiku (edge computing, deep learning, advanced MLOps, for example) What you’ll need to be successful * 7+ years of experience in a customer facing technical role * Comfort and confidence in client-facing interactions * Ability to work both pre and post sale * Strong Linux system administration experience including networking * Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM * Hands-on experience with cloud based services like AWS, Azure and GCP * Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning * Experience with the Hadoop and/or Spark ecosystem for setup, administration, troubleshooting and tuning How you’ll stand out * Experience with Python * Some knowledge of Java, nice to have * Some knowledge in ML Ops What does the hiring process look like? #LI-Remote #LI-AN1 * Initial call with a member of our Technical Recruiting team * Video call with the the USA TAM Director * Technical Assessment to show your skills (Home Test) * Debrief of your Tech Assessment with TAM Team members * Final Interview with the Global VP of Field Engineering Compensation and Benefits The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku’s incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges $150,000—$200,000 USD What are you waiting for! At Dataiku, you’ll be part of a journey to shape the ever-evolving world of AI. We’re not just building a product; we’re crafting the future of AI. If you’re ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can’t wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our [Dataiku LinkedIn page](https://www.linkedin.com/company/dataiku/). Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: [reasonable-accommodations@dataiku.com](http://reasonable-accommodations@dataiku.com/) Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity [here.](https://www.dataiku.com/legal/dataiku-recruitment-scams/) Show more [Apply now >](https://jobicy.com/jobs/152731-sr-technical-account-manager-east.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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