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# Account Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/workwhile.md)Share8 Sep 2026Published46Listing views5Application actions8 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryWorkWhile is seeking an Account Manager to own a portfolio of customer accounts and build durable, trusted client relationships. The role combines account retention, customer solution delivery, expansion of existing business, and identification of new sales opportunities. Responsibilities include tracking account metrics and forecasts, reporting account status, collaborating with sales, and managing escalations. The successful candidate will be a strong communicator and negotiator with CRM experience, executive-level stakeholder skills, and the ability to manage several priorities in a remote, fast-growing staffing marketplace.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis role requires balancing retention, expansion, forecasting, stakeholder management, and occasional escalations across multiple accounts. Success depends on influencing senior customer contacts while independently prioritizing a changing book of business.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$100,000US market range$85k–$125k0$138k

AI insightThe disclosed yearly salary is USD 100,000, producing a job median of USD 100,000. For a US-based Account Manager with client growth and sales-quota responsibilities, an estimated market range is USD 85,000 to USD 125,000 annually; total compensation may vary based on commission or incentives not disclosed in this posting.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Client Relationship Management](https://jobicy.com/jobs?search_keywords=Client%20Relationship%20Management.md)[Customer Retention](https://jobicy.com/jobs?search_keywords=Customer%20Retention.md)[Account Expansion](https://jobicy.com/jobs?search_keywords=Account%20Expansion.md)[Sales Forecasting](https://jobicy.com/jobs?search_keywords=Sales%20Forecasting.md)[CRM](https://jobicy.com/jobs?search_keywords=CRM.md)[HubSpot](https://jobicy.com/jobs?search_keywords=HubSpot.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md)[Business Development](https://jobicy.com/jobs?search_keywords=Business%20Development.md)

Sample interview questionsHow do you create an account plan for a strategic customer?I begin by mapping stakeholders, business objectives, current usage, contract terms, risks, and growth opportunities. I then define measurable success outcomes, a communication cadence, and joint milestones, reviewing the plan regularly with the customer and internal partners.

Describe how you would handle an account that is dissatisfied with service delivery.

I would acknowledge the concern quickly, clarify the impact with the customer, and align internal owners on a recovery plan with dates and accountable actions. I would provide transparent progress updates, confirm that the resolution meets the customer's expectations, and document preventive improvements.

How do you identify expansion opportunities within an existing client portfolio?

I use customer goals, usage trends, operational gaps, stakeholder conversations, and performance data to identify where additional solutions can create value. I qualify each opportunity against customer need, timing, decision process, and expected commercial impact before partnering with sales on a proposal.

What account metrics would you monitor in this role?

I would track retention, renewal status, revenue growth, expansion pipeline, customer usage or fulfillment outcomes, service issues, stakeholder engagement, and forecast accuracy. The exact dashboard should connect operational health to customer value and quota attainment.

How do you manage competing priorities across multiple accounts?

I prioritize by customer impact, revenue risk or opportunity, urgency, and contractual commitments. I maintain a structured CRM and task cadence, communicate trade-offs early, and escalate resource constraints when they could jeopardize a customer commitment.

About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability.

WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills, location, and life. Businesses get access to a quality workforce, while workers get stable income and unmatched benefits, including next day pay, free telehealth services, and financial services.

We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.

About this Role:

WorkWhile is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

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Serve as the lead point of contact for all customer account management matters

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Build and maintain strong, long-lasting client relationships

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Maintain customer contracts to maximize profits

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Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

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Ensure the timely and successful delivery of our solutions according to customer needs and objectives

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Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

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Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

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Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

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Prepare reports on account status

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Collaborate with sales team to identify and grow opportunities within territory

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Assist with challenging client requests or issue escalations as needed

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Travel to client locations as needed

About you:

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Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

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Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

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Solid experience with CRM software (HubSpot or similar) and Google Suite

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Experience delivering client-focused solutions to customer needs

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Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

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Excellent listening, negotiation and presentation abilities

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Strong verbal and written communication skills

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Undergraduate degree

Benefits & Perks

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Remote work culture with opportunities for coworking in SF, NY & Toronto

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In-person company offsites

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Medical, dental, & vision coverage

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Flexible time off

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401(k) with employer match

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WFH stipend to support your home office needs

WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat!

Show more

[Apply now >](https://jobicy.com/jobs/152780-account-manager-5.md)

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