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# Financial Operations Specialist

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/dutchie.md)Share13 Sep 2026Published25Listing views1Application actions13 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryDutchie is seeking an early-career Financial Operations Specialist to support billing, accounts receivable, collections, cash application, reconciliations, and month-end close activities. The role partners closely with Sales, Customer Success, Implementation, and Business Systems to resolve billing issues and improve the order-to-cash process. Candidates need 1–3 years of relevant AR, billing, or financial operations experience, strong Excel skills, attention to detail, and clear communication. Familiarity with Salesforce, Sage Intacct, Zuora, and AI-enabled productivity tools is beneficial. This is a fast-paced finance operations position with meaningful process-improvement and stakeholder-facing responsibilities.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

3/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

3/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThe work requires accurate transactional processing, reconciliations, customer payment follow-up, and support for close and audit activities. It is an early-career role, but the cross-functional coordination and process-improvement expectations add moderate complexity.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$65,000US market range$55k–$75k0$83k

AI insightThe disclosed starting salary range is $56,000–$74,000 annually, with a midpoint of $65,000. This aligns with an estimated US market range of $55,000–$75,000 annually for an early-career financial operations, billing, or accounts receivable specialist; the market range is an estimate and may vary by location, systems expertise, and industry.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Accounts receivable](https://jobicy.com/jobs?search_keywords=Accounts%20receivable.md)[Billing operations](https://jobicy.com/jobs?search_keywords=Billing%20operations.md)[Collections](https://jobicy.com/jobs?search_keywords=Collections.md)[Cash application](https://jobicy.com/jobs?search_keywords=Cash%20application.md)[Invoice reconciliation](https://jobicy.com/jobs?search_keywords=Invoice%20reconciliation.md)[Month-end close](https://jobicy.com/jobs?search_keywords=Month-end%20close.md)[Financial reporting](https://jobicy.com/jobs?search_keywords=Financial%20reporting.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)

Sample interview questionsHow do you approach reconciling accounts receivable at month-end?I begin by comparing the AR subledger to the general ledger and reviewing unapplied cash, credit memos, open invoices, and aging variances. I investigate differences using supporting documentation and system records, then document corrections and communicate any material issues before close.

Describe how you would handle an overdue customer invoice.

I would confirm the invoice, payment terms, customer contacts, and any prior communications before reaching out professionally. I would identify whether the issue is a billing dispute, missing documentation, or payment delay, coordinate internally as needed, and record clear follow-up actions until resolution.

What controls help ensure invoices are accurate before they are sent?

Useful controls include validating billing inputs against contracts or order records, checking customer and tax information, reviewing pricing and dates, and using exception reports for unusual changes. I would also investigate recurring errors to address the underlying process rather than only correcting individual invoices.

How would you identify an opportunity to improve the order-to-cash process?

I would review metrics such as invoice error rates, aging trends, dispute volume, processing time, and unapplied cash. After identifying a recurring bottleneck, I would map the current workflow, propose a practical change with stakeholders, test it, and monitor adoption and results.

How have you used Excel or financial systems to improve accuracy or efficiency?

I use Excel functions, pivot tables, lookups, and reconciliation templates to organize transaction data, identify exceptions, and reduce manual review time. In financial systems, I focus on maintaining clean records, using standardized workflows, and documenting repeatable procedures so reporting and follow-up are more reliable.

About Dutchie

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

### About This Job

We are seeking a Financial Operations Specialist to support our Finance and Accounting teams with a focus on billing, collections, and accounts receivable processes. This role is ideal for someone early in their career who is eager to develop expertise in financial operations within a fast-paced environment. Reporting to the Financial Operations Supervisor, you will play a vital role in ensuring timely billing, supporting collections, and maintaining accurate financial records.

### What You’ll Do…

* Billing & Accounts Receivable

* Process and reconcile customer invoices, ensuring accuracy and timely distribution.
* Recognize and update billing errors.
* Monitor accounts receivable aging and assist in resolving overdue accounts through follow-up and collaboration with internal teams.

* Process Improvement

* Assist in the development and implementation of new processes and procedures to enhance the efficiency of billing and collections.
* Identify and recommend opportunities for process improvements in the order-to-cash cycle.

* Reporting & Reconciliation

* Prepare regular reports on billings status, payments as it relates to collections progress, and key metrics as appropriate.
* Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting.

* Collaboration

* Work closely with cross-functional teams, including Sales, Customer Success, Implementation, and Business Systems, to address customer billing inquiries and ensure a smooth billing experience.
* Assist with internal and external audits by providing requested documentation and supporting audit inquiries.

* Collections & Cash Application

* Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently.
* Apply customer payments to appropriate accounts and ensure accurate record-keeping.

### What You Bring

* Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
* 1-3 years of experience in accounts receivable, billing, or financial operations.
* Strong attention to detail and a proactive approach to problem-solving.
* Excellent written and verbal communication skills.
* Ability to manage time effectively and meet deadlines in a fast-paced environment.
* Proficiency in Microsoft Excel and familiarity with financial software (experience with Salesforce, Sage Intacct or Zuora is a plus).
* A collaborative mindset and a willingness to learn and grow within the role.
* Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use in a work setting), with an interest in leveraging AI to improve efficiency in financial operations.
* Demonstrated curiosity and follow-through: builds enough product and domain expertise to represent launches credibly with stakeholders and customers, and validates rather than assumes.
* Experience improving cross-functional processes, systems, or tooling and driving those changes through adoption.
* Excellent written and verbal communication; able to influence senior stakeholders, hold a line on scope or timeline with empathy, and adapt communication for technical, GTM, and customer audiences.

### You’ll Get…

We are targeting a starting salary of $56,000 – $74,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

* Full medical benefits including dental and vision plans to ensure you always have the best care.
* Equity packages in the form of stock options to all employees.
* Technology (hardware, software, reading materials, etc..) allowance
* Flexible vacation and sick days

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Show more

[Apply now >](https://jobicy.com/jobs/153182-financial-operations-specialist.md)

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