[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Stripe logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201011073943-272457.png)](https://jobicy.com/company/stripe.md)Remote opportunity at[Stripe](https://jobicy.com/company/stripe.md) # Manager, Administrative Coordinator Program Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/stripe.md)Share14 Sep 2026Published54Listing views4Application actions14 Oct 2026Apply before Opportunity details ## About this role. AI SummaryStripe is seeking a manager to lead its centralized Administrative Coordinator program, which provides high-impact administrative support to leaders across the company. The role combines people leadership, capacity and headcount planning, onboarding, coaching, escalation management, and quality oversight for coordinators across multiple regions. It also owns scalable program operations, including documentation, communications, workflow improvement, automation, and strategic roadmapping. Success requires deep familiarity with administrative support practices and strong stakeholder management in a global, fast-moving environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior operational leadership role that requires managing a distributed team while resolving ambiguous, organization-wide program challenges. The manager must balance people development, service quality, capacity constraints, executive stakeholders, and scalable process design. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$145,000US market range$125k–$170k0$187k AI insightNo compensation was disclosed, so these are estimated annual US-market base-salary figures for a manager leading a global administrative support program at a large technology company. Actual pay may vary by location, experience, management scope, and Stripe's total-compensation structure. ## Core skills Skills and capabilities most closely associated with this opportunity. [Administrative Operations](https://jobicy.com/jobs?search_keywords=Administrative%20Operations.md)[People Management](https://jobicy.com/jobs?search_keywords=People%20Management.md)[Executive Support](https://jobicy.com/jobs?search_keywords=Executive%20Support.md)[Program Management](https://jobicy.com/jobs?search_keywords=Program%20Management.md)[Capacity Planning](https://jobicy.com/jobs?search_keywords=Capacity%20Planning.md)[Headcount Planning](https://jobicy.com/jobs?search_keywords=Headcount%20Planning.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Process Improvement](https://jobicy.com/jobs?search_keywords=Process%20Improvement.md)[Onboarding and Training](https://jobicy.com/jobs?search_keywords=Onboarding%20and%20Training.md)[Knowledge Management](https://jobicy.com/jobs?search_keywords=Knowledge%20Management.md) Sample interview questionsHow would you assess and balance workload across a team of Administrative Coordinators supporting different leaders?I would establish a consistent capacity model using factors such as leader complexity, meeting volume, travel requirements, time-zone coverage, recurring operational work, and escalation frequency. I would review the data regularly with coordinators and stakeholders, then rebalance coverage or adjust priorities before service quality declines. Describe how you would create scalable documentation for a global administrative support program. I would begin by identifying high-frequency and high-risk workflows, then partner with experienced coordinators to document clear standards, decision trees, templates, and ownership. Documentation would live in a searchable central knowledge base, have assigned owners, and be reviewed on a regular cadence based on policy changes, user feedback, and operational metrics. How do you provide performance feedback to administrative professionals while maintaining trust and morale? I use timely, specific feedback tied to observable behaviors, program standards, and the impact on supported leaders. I balance developmental coaching with recognition, agree on concrete next steps, and hold regular follow-ups so individuals receive the support, training, and clarity needed to improve. Tell us how you would handle an escalation from an executive stakeholder about the quality of administrative support. I would acknowledge the concern promptly, gather facts from the stakeholder and coordinator, and assess the issue against the program's scope and service standards. I would communicate a clear resolution plan, address immediate needs, coach or support the coordinator as appropriate, and look for a process change if the issue reveals a broader program gap. What metrics would you use to evaluate the health of the Administrative Coordinator program? I would track workload distribution, coordinator utilization and coverage, onboarding readiness, stakeholder satisfaction, service-quality trends, escalations, response or completion times for key workflows, retention, and documentation adoption. I would use both quantitative measures and regular qualitative feedback to avoid optimizing for volume at the expense of sustainable, high-quality support. ### Who we are ### About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ### About the team The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. ### What you’ll do As the Administrative Coordinator program and team grow, you’ll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you’ll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You’ll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. ### Responsibilities * Manage and lead a team of Administrative Coordinators * Maintain an understanding of team workload and bandwidth * Develop and maintain adherence to the scope of the program and ensure individuals are set up for success * Maintain an understanding of team and individual performance and quality of support * Develop and maintain program documentation and guidelines * Provide regular and frequent feedback and coaching to individual team members * Address program escalations, feedback, and concerns * Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority * Manage the headcount and capacity planning process in partnership with the ABP Program Manager * Manage the onboarding and training (and associated logistics) for new Administrative Coordinators * Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce with the team—provide guidance and expectations around administrative best practices, tools, and processes * Identify and solve large-scale, ambiguous, and complex problems with company- and org-wide impact and drive org-wide strategic improvements * Drive key changes to programs to achieve future-state objectives, including processes, documentation, measurement, etc. * Draft and distribute comms across the ABP Team and to key stakeholders * Ideate and implement process improvements for the global ABP Program * Drive efficiency through simplification, automation, and continuous improvement of systems, processes, and ways of working * Contribute to strategic planning and roadmapping for the global ABP Program * Support existing tools, processes, templates, playbooks, and knowledge management efforts * Exhibit excellent judgment on sensitive and cross-functional issues, building collaboration between leaders, sub-teams, and the larger organization ### Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. ### Minimum requirements * Experience managing stakeholders and influencing critical client relationships * Experience in headcount planning and hiring practices * Experience in project and program management * Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role ### Preferred qualifications * Experience managing or leading individuals or a small team * Experience in managing global programs * Experience mentoring, growing, and developing individual contributors * Experience managing bandwidth and balancing workloads of multiple individuals Show more [Apply now >](https://jobicy.com/jobs/153295-manager-administrative-coordinator-program.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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