[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#)   [All remote jobs](https://jobicy.com/jobs.md)Open role[![Five9 logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/7c3d754e-221.png)](https://jobicy.com/company/five9.md)Remote opportunity at[Five9](https://jobicy.com/company/five9.md)

# Mid Market Account Executive

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/five9.md)Share16 Sep 2026Published40Listing views3Application actions16 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryFive9 is seeking a Mid Market Account Executive to win new customers for its cloud contact center software. This individual-contributor sales role owns the full cycle from prospecting and pipeline generation through forecasting, closing, and supporting customer retention during implementation. Candidates need at least three years of contact center software or CRM sales experience, C-level selling capability, and a consistent record of quota attainment. The role emphasizes self-sourced pipeline development, territory planning, Salesforce forecasting, and success in a fast-changing environment.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a quota-carrying new-business role requiring independent pipeline creation and the ability to close complex mid-market software deals. Success depends on executive-level selling, disciplined forecasting, and sustained performance in a rapid-change environment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$110,000US market range$80k–$140k0$154k

AI insightNo actual salary, base pay, OTE, commission plan, or compensation range is disclosed in the posting. The figures are estimated US-market annual base salary benchmarks in USD for a mid-market SaaS Account Executive with 3+ years of relevant contact-center or CRM sales experience; total on-target earnings may be materially higher depending on variable commission structure.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[SaaS sales](https://jobicy.com/jobs?search_keywords=SaaS%20sales.md)[Mid-market sales](https://jobicy.com/jobs?search_keywords=Mid-market%20sales.md)[New business development](https://jobicy.com/jobs?search_keywords=New%20business%20development.md)[Full-cycle sales](https://jobicy.com/jobs?search_keywords=Full-cycle%20sales.md)[Pipeline generation](https://jobicy.com/jobs?search_keywords=Pipeline%20generation.md)[C-level selling](https://jobicy.com/jobs?search_keywords=C-level%20selling.md)[Salesforce forecasting](https://jobicy.com/jobs?search_keywords=Salesforce%20forecasting.md)[CRM sales](https://jobicy.com/jobs?search_keywords=CRM%20sales.md)[Territory planning](https://jobicy.com/jobs?search_keywords=Territory%20planning.md)[Quota attainment](https://jobicy.com/jobs?search_keywords=Quota%20attainment.md)

Sample interview questionsHow have you built a self-sourced pipeline in a new or underdeveloped territory?I segment accounts by fit, buying triggers, and likely pain points, then combine targeted outbound outreach with referral partners, industry networking, and coordinated marketing activity. I track conversion by source in the CRM and reallocate effort toward channels producing qualified opportunities and pipeline coverage.

Describe a complex mid-market SaaS deal you closed from initial outreach through signature.

I would explain how I identified the business problem, mapped technical and economic stakeholders, quantified the value case, and established a mutual action plan. I would also describe managing objections, coordinating internal resources, and maintaining accurate close dates and next steps in Salesforce.

How do you sell cloud contact center or CRM technology to C-level stakeholders?

I focus on measurable business outcomes such as customer experience, agent productivity, operational resilience, cost efficiency, and revenue protection. I tailor the message to each executive's priorities, validate the problem with discovery, and use a clear financial and operational value case rather than leading with product features.

What is your approach to forecasting and maintaining CRM hygiene?

I update opportunity stages only when exit criteria are met, record stakeholder roles, next steps, risks, and close-plan milestones, and review pipeline regularly against coverage targets. My forecast distinguishes committed opportunities from upside based on evidence, not optimism.

How would you handle an opportunity that is interested in Five9 but reluctant to change its existing contact center platform?

I would uncover the specific switching concerns, such as implementation risk, integration complexity, cost, or user adoption, and address them with a phased plan and relevant proof points. I would involve implementation and technical experts early, build a mutual success plan, and reconnect the change decision to the prospect's measurable business priorities.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.

The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players – hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.

Key Responsibilities:

* Create and drive revenue within a specified region or list of named accounts
* Generate business opportunities through professional networking
* Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
* Meet and exceed all quarterly and annual sales quotas
* Own the sales cycle generation to closure
* Develop business plan and present the business plan during quarterly review sessions
* Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
* Self-generate leads from a personal connections, referral partners, and regional networking events
* Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications

* 3+ years of Contact Center software or CRM sales experience
* Be able to work independently and as part of a team in a fast pace, rapid change environment
* Experience selling at the C-level
* Proven track record of sales excellence
* Superior professional presence and business acumen

Preferred Qualifications

* Experience selling to CMO
* Knowledge of territory or accounts assigned

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal).

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Show more

[Apply now >](https://jobicy.com/jobs/153462-mid-market-account-executive-5.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

*

![Upload CV](data:image/svg+xml;base64,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)

### Upload your resume now

To unlock remote work opportunities and be discovered by global employers.

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

## Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Keep exploring

## Related remote jobs.

Matched by job category10 related opportunities[Sales](https://jobicy.com/categories/seller.md) [Browse all jobs](https://jobicy.com/jobs.md)
*
![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg)
GitLab  Sep 16

### [Commercial Account Executive, Northern Cone](https://jobicy.com/jobs/153470-commercial-account-executive-northern-cone.md)

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50…

*
![Halter logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/fe337305-221.png)
Halter  Sep 16

### [Regional Sales Manager (Este)](https://jobicy.com/jobs/153471-regional-sales-manager-este.md)

About Halter At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from…

*
![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg)
GitLab  Sep 16

### [Commercial Account Executive, Southern Cone](https://jobicy.com/jobs/153474-commercial-account-executive-southern-cone.md)

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50…

*
![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg)
Samsara  Sep 16

### [Mexico Major AE](https://jobicy.com/jobs/153476-mexico-major-ae.md)

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of…

*
![Carrot logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/07/005d05de29487ec44cd07bd9d757d4e1.png)
Carrot  Sep 16

### [Sales Associate, Strategic & National](https://jobicy.com/jobs/153467-sales-associate-strategic-national.md)

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each…

*
![Salesloft logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/8f0ff4d3ba38b945acfa9bbe11e39be1.jpeg)
Salesloft  Sep 16

### [Commercial Account Manager](https://jobicy.com/jobs/153460-commercial-account-manager.md)

Job Title: Commercial Account Manager Location: United States – Remote This is a fully remote opportunity and can be worked from any location in the United States. THE OPPORTUNITY: At…

*
![Salesloft logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/8f0ff4d3ba38b945acfa9bbe11e39be1.jpeg)
Salesloft  Sep 16

### [Enterprise Account Director](https://jobicy.com/jobs/153464-enterprise-account-director-2.md)

Job Title: Enterprise Account Director Location: United States, Remote This is a fully remote opportunity and can be worked from any location in the United States. ABOUT THE COMPANY: Salesloft…

*
![Carrot logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/07/005d05de29487ec44cd07bd9d757d4e1.png)
Carrot  Sep 16

### [Sales Associate](https://jobicy.com/jobs/153463-sales-associate.md)

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each…

*
![Osano logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/12/09e360f6195b249a269ef96fe9a99259.png)
Osano  Sep 16

### [Business Development Representative](https://jobicy.com/jobs/153436-business-development-representative-14.md)

About Osano Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to…

*
![MaintainX logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/f0177662-221.png)
MaintainX  Sep 16

### [Mid-Market Account Executive](https://jobicy.com/jobs/153442-mid-market-account-executive-4.md)

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime…