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# Field Service Technician (Mexico)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/assetwatch.md)Share17 Sep 2026Published33Listing views2Application actions17 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryAssetWatch is hiring a Field Service Technician to install, test, troubleshoot, and service condition-monitoring solutions at industrial and manufacturing customer sites in Mexico. The role requires practical experience with hand and specialized tools, industrial equipment, electronic enclosures and cabling, and basic industrial networking. It involves up to 70% regional and local travel, including overnight, air, emergency, and occasional weekend travel. The technician will work independently at client sites while maintaining service records, managing tools and inventory, and delivering professional customer communication.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

3/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThe technical requirements are foundational to intermediate, but the role combines field installation, industrial safety, customer-facing troubleshooting, and substantial unplanned travel. Success depends on reliably resolving issues with limited on-site supervision and adapting to varied plant environments.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$60,000US market range$48k–$75k0$83k

AI insightNo actual salary range is disclosed in the posting, so these are estimated US-market annual base-pay figures in USD for a Field Service Technician with industrial electronics, networking, and high-travel responsibilities. Actual compensation in Mexico may differ materially based on local market, travel allowances, experience, and benefits.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Field service](https://jobicy.com/jobs?search_keywords=Field%20service.md)[Industrial maintenance](https://jobicy.com/jobs?search_keywords=Industrial%20maintenance.md)[Condition monitoring](https://jobicy.com/jobs?search_keywords=Condition%20monitoring.md)[Predictive maintenance](https://jobicy.com/jobs?search_keywords=Predictive%20maintenance.md)[Troubleshooting](https://jobicy.com/jobs?search_keywords=Troubleshooting.md)[Industrial electronics](https://jobicy.com/jobs?search_keywords=Industrial%20electronics.md)[Industrial networking](https://jobicy.com/jobs?search_keywords=Industrial%20networking.md)[Customer support](https://jobicy.com/jobs?search_keywords=Customer%20support.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Travel readiness](https://jobicy.com/jobs?search_keywords=Travel%20readiness.md)

Sample interview questionsDescribe a time you diagnosed and resolved a technical problem in the field with limited supervision.I would begin by confirming the reported symptoms, reviewing installation details and safety requirements, and isolating likely mechanical, electrical, or network causes. I would test methodically, document findings and corrective actions, communicate status to the customer, and escalate with clear evidence when specialized support is needed.

How would you approach installing a condition-monitoring system in an unfamiliar manufacturing environment?

I would first review the site requirements, equipment specifications, hazards, mounting locations, power, cabling, and network connectivity. After completing the installation, I would verify operation against the defined specifications, test communications and sensor readings, document the work, and walk the customer through the completed system.

What practices do you use to work safely around industrial equipment?

I follow site safety procedures, use the required PPE, assess hazards before beginning work, and confirm that the equipment is in a safe state before handling electrical or mechanical components. I also maintain organized tools and work areas and stop work to seek guidance whenever conditions are unsafe or unclear.

How do you manage a high travel schedule while keeping service records, tools, and expenses accurate?

I use a consistent closeout process after every visit: update service records, record installed or replaced parts, reconcile tools and inventory, submit expenses, and confirm next steps with the customer and internal team. This routine keeps administrative work current even when travel plans change quickly.

How would you communicate a technical issue to a customer who is frustrated by downtime?

I would acknowledge the operational impact, explain what I know in clear non-technical language, and provide a realistic next step and expected update time. I would avoid making unsupported promises, keep the customer informed throughout troubleshooting, and document the resolution once the issue is addressed.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

The Field Service Technician reports to the ART Regional Manager and is responsible for the installation, testing, and servicing of AssetWatch Condition Based Monitoring solutions at client sites based on defined specifications. This position requires short notice travel to deal with emergency jobs, customer issues, and last-minute changes.

What’s the Opportunity

* Possesses the physical ability to operate in confined industrial settings and to wear Personal Protective Equipment (PPE), including protective glasses, gloves, clothing, and footwear.
* Willing to travel up to 70% regionally and locally, including overnight and air travel, with occasional weekend and outside business hours.
* Develops comprehensive knowledge of company products and adapts them to diverse customer environments. Ensures proper review of all installed Vero product solutions with the field coordination team. Provides on-site technical support for industrial and manufacturing clients to ensure customer satisfaction, troubleshooting and repairing product installations as needed.
* Maintains installation and field service records and manages service tools and inventory to ensure asset accountability.
* Interacts professionally with customers, representing the company image, and building trust to gain confidence and cooperation.
* Maintains accurate expense records weekly. Works autonomously with minimal supervision, demonstrating professional communication and conduct.
* Comprehends customer needs and delivers courteous, accurate, and continuous communication. Prioritizes tasks effectively, demonstrating strong organizational skills and a results-oriented approach.
* Collaborates well within teams and translates leadership vision into daily operational support.
* Embraces accountability, behaves ethically, and takes responsibility for work goals.
* Possesses strong written and verbal communication skills.

This role is located in Mexico. 

Qualifications

* Experience with hand tools, air tools, and large, specialized tools specific to the job/project.
* General knowledge of industrial manufacturing equipment.
* General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
* Familiarity with industrial networking equipment and protocols.
* Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment is preferred but not required.
* Fluency in English; other languages are a plus.

#LI-REMOTE

Preferred Qualifications

* 1+ years of experience in the field service industry desired
* Familiarity with vibration analysis and environmental testing, including vibration and shock, is preferred but not required.
* OSHA 10; OSHA 30 preferred – can be obtained upon hiring.

What We Offer:
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive – that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.

* Competitive compensation package including stock options
* Flexible work schedule
* Comprehensive benefits including retirement plan match
* Opportunity to make a real impact every day
* Work with a dynamic and growing team
* Unlimited PTO

We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Show more

[Apply now >](https://jobicy.com/jobs/153528-field-service-technician-mexico.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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