[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Paddle logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/28ca3645-221.png)](https://jobicy.com/company/paddle.md)Remote opportunity at[Paddle](https://jobicy.com/company/paddle.md) # Engineering Manager (Platform – Application Excellence) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/paddle.md)Share19 Sep 2026Published37Listing views4Application actions19 Oct 2026Apply before Opportunity details ## About this role. AI SummaryPaddle is hiring an Engineering Manager to lead the Application Excellence team within its Platform group. The role focuses on developer productivity, internal developer experience, golden paths, self-service tooling, and reducing operational friction for product engineering teams. This manager will coach engineers, set a prioritized roadmap, collaborate with SRE, Security, and senior technical stakeholders, and remain technically hands-on. The environment includes Go, PHP Laravel, AWS ECS Fargate, Terraform, Docker, event-driven services, observability tooling, and shared platform libraries. Candidates need substantial experience with large-scale cloud systems, platform or internal developer experience work, and at least two years of people-management experience across multiple organizations. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, high-leverage engineering leadership role requiring both deep platform credibility and proven people management. Success depends on navigating ambiguity, aligning diverse stakeholders, and delivering organization-wide improvements without relying solely on formal authority. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$190,000US market range$160k–$225k0$248k AI insightNo actual salary was disclosed, so these are estimated annual USD base-salary figures for the US market. For a senior Engineering Manager leading a platform/developer-experience team at a SaaS company, a typical base-pay range is approximately $160,000-$225,000, with a midpoint estimate of $190,000; equity, bonus, and location can materially affect total compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Engineering Management](https://jobicy.com/jobs?search_keywords=Engineering%20Management.md)[Platform Engineering](https://jobicy.com/jobs?search_keywords=Platform%20Engineering.md)[Developer Experience](https://jobicy.com/jobs?search_keywords=Developer%20Experience.md)[Internal Developer Platform](https://jobicy.com/jobs?search_keywords=Internal%20Developer%20Platform.md)[Cloud Infrastructure](https://jobicy.com/jobs?search_keywords=Cloud%20Infrastructure.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Terraform](https://jobicy.com/jobs?search_keywords=Terraform.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)[People Management](https://jobicy.com/jobs?search_keywords=People%20Management.md)[Technical Strategy](https://jobicy.com/jobs?search_keywords=Technical%20Strategy.md) Sample interview questionsHow would you identify and prioritize the most important developer-experience improvements across a growing engineering organization?I would combine qualitative feedback from engineers with operational data such as deployment lead time, build reliability, incident load, onboarding time, and support requests. I would group recurring pain points into themes, assess reach and expected impact, validate assumptions with representative teams, and publish a transparent roadmap with measurable outcomes. Describe how you would balance hands-on technical contribution with the responsibilities of managing a platform team. I would remain close enough to architecture, code reviews, and key technical decisions to maintain credibility and unblock difficult work, while protecting time for coaching, planning, and stakeholder alignment. My direct coding contribution would be intentional and targeted rather than becoming a substitute for delegation or team development. What metrics would you use to evaluate an Application Excellence team? I would measure outcomes rather than tool output: developer satisfaction, adoption of golden paths, deployment frequency, lead time for changes, change-failure rate, service ownership quality, and time spent on repetitive operational work. Each initiative would have a baseline and a clear hypothesis for how it should improve one or more of these measures. How would you gain alignment when SRE, Security, and product engineering teams have competing priorities? I would first make the constraints, risks, and desired outcomes explicit for each group. Then I would facilitate a decision based on evidence, user impact, and sequencing, document the rationale and trade-offs, and ensure stakeholders understand how the chosen path addresses their concerns over time. Tell us how you would approach maintaining shared libraries used by dozens of services while delivering new platform capabilities. I would establish clear ownership, compatibility standards, versioning and deprecation practices, automated testing, and observability around adoption and failures. For changes with broad impact, I would use staged rollouts, migration guidance, and early-adopter feedback so teams can transition safely without disrupting delivery. ### What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. ### The role We’re looking for an ambitious Engineering Manager to lead our Application Excellence (AppEx) team, one of two teams in our wider Platform group, alongside SRE. AppEx exists to make Paddle’s engineers faster and more effective: improving the internal developer experience, establishing golden paths and best practices, building self-serve tooling, and removing operational friction so product teams can focus on their domains. It’s a high-leverage role, your work directly changes how every engineer at Paddle builds and ships. There’s a strong appetite for a better developer experience, but the specific path is open: a big part of the job is listening, gathering, and synthesizing feedback, forming a clear diagnosis, and bringing stakeholders with you before you execute. Success depends on alignment as much as delivery. You’ll report to the Director of Engineering who looks after the Platform group, a group that acts as a multiplier for the product teams, taking ownership and providing the tooling that lets them keep adding value while spending as little time as possible on operational concerns. ### Tech stack * Go for our new services * PHP Laravel for our Classic system * Aurora MySQL and PostgreSQL for persistent data storage * Docker in production and local development * AWS ECS Fargate for our runtime * AWS SQS for asynchronous message queues * AWS EventBridge for our event bus * Redis for key/value store * Terraform for resource management * Honeycomb, SLOs and OpenTelemetry for our observability needs ### What you’ll do * Lead the team to deliver initiatives to a high standard, from concept and planning through to rollout, working closely with engineers and stakeholders across the organization. * Own developer productivity and internal developer experience as outcomes you lead. * Listen across the organization, synthesize feedback, and build buy-in before committing the team to a direction, then own a clear, well-argued roadmap for sustainable impact. * Coordinate across team boundaries, including with SRE, Security, Principal Engineers, and leadership, influencing without relying on authority. * Manage and coach your engineers, enabling their personal and professional growth and high-impact team performance. * Stay hands-on and technically credible, contributing to code and reviews, while focusing on direction, alignment, and unblocking the team. * Oversee the team’s technical decisions and contribute to the Platform group’s technical strategy. * Look after the team’s shared libraries and tools, maintaining code relied upon by dozens of other services, leading its upkeep and safe rollout to benefit the entire engineering organization. * Drive improvements to group processes, developer experience, and the reliability and scalability of a high-traffic, event-driven system, with autonomy to change what isn’t working. ### We’d love to hear from you if you: * Significant experience as a senior engineer on complex, large-scale, cloud-based systems (Go a plus), including time on Platform or Internal Developer Experience teams * Management experience with several direct reports (2+ years) at at least two places, and a genuine passion for developing people * Excited by and have specific experience building products for internal stakeholders and developers * Excellent at building trust and alignment: gather and synthesise feedback, communicate a clear rationale, and bring people with you before executing; can read a room and adapt * Hold your plans loosely: form strong views from evidence, update them readily with new information, and are comfortable being wrong * Thrive in ambiguity, shaping loosely-defined problems into a clear, sequenced path while still moving at pace * Strong, demonstrable understanding of what makes a high-performing and sustainable engineering team * Proactive and take ownership, while staying self-aware and always pushing to get better ### Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our teams. We recognise and celebrate that every Paddler is unique, and we welcome every individual perspective. As an inclusive employer, we don’t care where you studied, what you look like, or where you’re from. We care about your craft, your curiosity, your passion for learning, and what you’ll add to our culture. We encourage you to apply even if you don’t meet every requirement, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to support you during the application process or in the workplace. We’ll do everything we can to provide the accommodations you need. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. ### Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative, and respectful culture. We live and breathe our values: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including competitive salaries, stock options, retirement plans, private healthcare, and well-being initiatives. We are a digital-first company—you can work remotely, from one of our stylish hubs, or a mix of both! We offer unlimited holidays, enhanced parental leave, and ongoing investment in learning and personal development. You’ll have access to new challenges, an annual learning fund, and regular internal and external training. Show more [Apply now >](https://jobicy.com/jobs/153641-engineering-manager-platform-application-excellence.md) > Annual salary information is not provided for this position. 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