[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Doximity logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e71c16d6-221.jpg)](https://jobicy.com/company/doximity.md)Remote opportunity at[Doximity](https://jobicy.com/company/doximity.md) # Client Success Manager, Pharma Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/doximity.md)Share20 Sep 2026Published48Listing views3Application actions20 Oct 2026Apply before Opportunity details ## About this role. AI SummaryDoximity is seeking a Client Success Manager to own pharmaceutical client accounts within its Rx Business Unit. The role manages the full client-project lifecycle, including contract fulfillment, timelines, content launches, campaign measurement, and revenue-recognition forecasting. Candidates need at least five years of pharmaceutical or healthcare consulting account-management experience and familiarity with pharmaceutical regulatory review. This is a remote U.S. position requiring independent ownership, strong organization, and effective cross-functional client communication. The role directly supports healthcare communications programs intended to improve clinician engagement and patient care. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires experienced client-account ownership in a regulated pharmaceutical environment, with simultaneous management of contracts, campaigns, stakeholders, and delivery timelines. Regulatory-review knowledge and accountability for fulfillment and revenue forecasting increase the operational complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$115,000US market range$95k–$140k0$154k AI insightNo numerical salary range is disclosed, so these figures are estimated for the U.S. market in USD. For a mid-to-senior Client Success Manager with 5+ years of pharmaceutical or healthcare consulting account-management experience, estimated annual base pay is approximately $95,000–$140,000, with a midpoint of $115,000; bonus, incentive compensation, and equity may increase total compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [pharmaceutical account management](https://jobicy.com/jobs?search_keywords=pharmaceutical%20account%20management.md)[client success](https://jobicy.com/jobs?search_keywords=client%20success.md)[healthcare consulting](https://jobicy.com/jobs?search_keywords=healthcare%20consulting.md)[client relationship management](https://jobicy.com/jobs?search_keywords=client%20relationship%20management.md)[project lifecycle management](https://jobicy.com/jobs?search_keywords=project%20lifecycle%20management.md)[pharmaceutical regulatory review](https://jobicy.com/jobs?search_keywords=pharmaceutical%20regulatory%20review.md)[campaign management](https://jobicy.com/jobs?search_keywords=campaign%20management.md)[cross-functional collaboration](https://jobicy.com/jobs?search_keywords=cross-functional%20collaboration.md)[revenue forecasting](https://jobicy.com/jobs?search_keywords=revenue%20forecasting.md)[performance reporting](https://jobicy.com/jobs?search_keywords=performance%20reporting.md) Sample interview questionsHow have you managed several pharmaceutical client accounts with competing priorities and deadlines?I use a structured account plan for each client that documents scope, milestones, owners, dependencies, risks, and communication cadence. I review priorities weekly, maintain a consolidated delivery tracker, and escalate risks early with clear options and impact assessments. Describe your experience working within pharmaceutical regulatory review processes. I have coordinated content and campaign workflows that required medical, legal, and regulatory review. I build realistic review timelines, ensure stakeholders receive complete source materials, track feedback precisely, and prevent unapproved content from progressing to launch. How would you handle a client concern that a campaign is not meeting expectations? I would first acknowledge the concern and align on the desired outcome. Then I would review delivery, audience, and performance data, identify likely drivers, and present a concise recovery plan with recommended optimizations, owners, timing, and measurable success criteria. What approach do you use to forecast deliverables and support revenue recognition goals? I maintain an up-to-date view of contractual milestones, delivery status, acceptance criteria, and dependencies. I validate projected completion dates with internal delivery teams, flag changes promptly, and communicate forecast updates clearly to leadership and sales partners. Why are you interested in joining Doximity’s Pharma Client Success team? Doximity combines healthcare impact with a large, trusted clinician network and technology-enabled communications. I am motivated by the opportunity to help pharmaceutical clients execute valuable programs while supporting a platform designed to make clinicians more productive and improve patient care. ### Client Success Manager, Pharma Location: Remote ### About Doximity Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity’s mission is to help clinicians be more productive so they can provide better care for their patients. At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you’re excited about solving complex problems that improve healthcare, we’d love to hear from you. ### About the Role The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship. You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential. * Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts * Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion. * Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress. * Collaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics. * Accurately forecast project deliverables and achieve revenue recognition goals. Location: This role is Remote in the U.S. ### What We’re Looking For We’re excited to meet candidates who have many of the following qualifications: * 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market * Understanding of the pharmaceutical regulatory review process * Client-facing experience required * Excellent written and verbal communication * Success working independently and being personally accountable for assigned client accounts * Highly organized, able to coordinate large amounts of information across multiple projects * Enthusiasm to help physicians and improve the US healthcare system ### Compensation The anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity. Our total compensation package may include: * Base salary * Equity (where applicable) * Quarterly bonus or incentive compensation (where applicable) Specific compensation details will be discussed during the interview process. ### Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include: * Medical, dental, and vision insurance * 401(k) with company match * Flexible paid time off and company holidays * Paid parental leave * Professional development and learning opportunities * Wellness and mental health resources * Remote work support and home office stipend (where applicable) ### Why You’ll Love Working Here At Doximity, you’ll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we’re committed to creating an environment where people can do their best work. * Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care. * Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning. * Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work. * Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development. * Bring your authentic self. We’re committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated. ### Our Hiring Process & AI Tools Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws. ### Equal Employment Opportunity Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law. If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation. Show more [Apply now >](https://jobicy.com/jobs/153696-client-success-manager-pharma.md) > Annual salary information is not provided for this position. 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