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# Account Director, Digital Native Enterprise

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/openai.md)Share20 Sep 2026Published32Listing views2Application actions20 Oct 2026Apply before  Opportunity details

## About this role.

AI SummaryThis senior enterprise sales role owns a portfolio of digital-native customer accounts and drives opportunities from pipeline generation through closing, deployment, expansion, and renewal. The Account Director develops account plans, executes complex deal strategies, forecasts revenue, and carries a revenue target. Success requires strong SaaS/PaaS selling experience, executive relationship management, and the ability to translate technical AI concepts into business value. The role partners closely with solutions, research engineering, product, marketing, finance, and operations teams. It is available in San Francisco, New York, Seattle, or remotely within the United States.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a high-stakes, senior quota-carrying role involving complex enterprise AI sales cycles, executive stakeholders, and technical solution deployment. The incumbent must independently shape multiyear account strategies while coordinating many internal partners in a fast-scaling environment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$275,500US market range$220k–$320k0$352k

AI insightThe disclosed annual base salary range is USD 261,000–290,000, with a midpoint of USD 275,500. This is a competitive range for a senior enterprise account director selling sophisticated AI/SaaS solutions in major U.S. technology markets; the broader estimated U.S. market range is USD 220,000–320,000 in annual base pay, excluding variable compensation, equity, and benefits.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Enterprise Sales](https://jobicy.com/jobs?search_keywords=Enterprise%20Sales.md)[Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[SaaS](https://jobicy.com/jobs?search_keywords=SaaS.md)[PaaS](https://jobicy.com/jobs?search_keywords=PaaS.md)[AI Solutions](https://jobicy.com/jobs?search_keywords=AI%20Solutions.md)[Complex Deal Strategy](https://jobicy.com/jobs?search_keywords=Complex%20Deal%20Strategy.md)[Revenue Forecasting](https://jobicy.com/jobs?search_keywords=Revenue%20Forecasting.md)[Executive Stakeholder Management](https://jobicy.com/jobs?search_keywords=Executive%20Stakeholder%20Management.md)[Account Planning](https://jobicy.com/jobs?search_keywords=Account%20Planning.md)[Customer Expansion](https://jobicy.com/jobs?search_keywords=Customer%20Expansion.md)

Sample interview questionsHow would you create a multiyear account plan for a strategic digital-native enterprise customer?I would begin with discovery across executive, business, technical, security, and procurement stakeholders to understand strategic priorities, current workflows, and measurable business outcomes. I would map decision makers and champions, identify high-value AI use cases, jointly define a phased deployment roadmap, and establish success metrics. I would then maintain a mutual action plan covering adoption, expansion, renewal risks, executive sponsorship, and forecast milestones.

Describe your approach to selling a technically complex AI platform to C-level executives.

I connect technical capabilities to the executive's strategic priorities, such as product differentiation, faster delivery, cost efficiency, risk management, or revenue growth. I use clear outcome-based language rather than unnecessary technical detail, supported by credible use cases, ROI hypotheses, and implementation considerations. I also bring the right technical partners into discussions so executives receive both a compelling business case and confidence in deployment feasibility.

How do you manage a complex deal when multiple internal teams and customer stakeholders are involved?

I establish a shared deal plan with defined outcomes, stakeholder roles, dependencies, timelines, and decision criteria. I run regular internal deal reviews with solutions, engineering, legal, security, and leadership, while maintaining transparent customer communication through a mutual action plan. When blockers arise, I clarify ownership quickly, elevate risks early, and keep the team focused on the customer's required business outcome.

What metrics would you use to assess the health of an enterprise account after the initial sale?

I would track product adoption and usage, realized business outcomes, stakeholder engagement, implementation milestones, support trends, renewal probability, expansion pipeline, and executive sponsorship. I would combine quantitative data with qualitative account intelligence to identify risks before they affect retention. These insights would inform quarterly business reviews and targeted plans for value realization and growth.

How would you balance an aggressive revenue target with responsible deployment of AI?

I view responsible deployment as essential to sustainable revenue and customer trust. I would qualify use cases carefully, involve appropriate technical and policy partners, set realistic expectations about capabilities and limitations, and ensure customers have a viable adoption and governance plan. This approach reduces implementation risk, strengthens long-term relationships, and supports durable expansion rather than short-term transactions.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you’ll:

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Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan

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Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal

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Partner with solutions and research engineering to build and execute complex customer programs and projects

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Own a revenue target

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Manage revenue forecasts

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Analyze key account metrics to create reports and provide insights to internal and external stakeholders

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Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

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Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

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Support the recruitment and onboarding of other teammates

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Support the development of company culture

We’re seeking someone with experience including:

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8+ years selling and renewing platform-as-a-service and/or software-as-a-service

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Designing and executing complex deal strategies

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Supporting the growth of fast-growing, high-performance companies

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Working directly with c-level executives

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Communicating technical concepts to customers and internal stakeholders

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Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

You might thrive in this role if you:

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Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.

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Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.

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Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.

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Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.

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Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241).

[OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf)

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Show more

[Apply now >](https://jobicy.com/jobs/153717-account-director-digital-native-enterprise.md)

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