[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Zip logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/72d0c872-221.png)](https://jobicy.com/company/zip.md)Remote opportunity at[Zip](https://jobicy.com/company/zip.md) # Solution Advisor, Professional Services Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/zip.md)Share21 Sep 2026Published23Listing views2Application actions21 Oct 2026Apply before Opportunity details ## About this role. AI SummaryZip seeks a Solution Advisor for its Professional Services team to lead post-implementation customer engagements for its intake-to-procure platform. The role combines procurement-process consulting, product configuration, customer training, and executive stakeholder management. The advisor will help enterprise customers expand and optimize Zip while relaying product feedback to Product and Engineering. Candidates need at least five years of relevant ERP, P2P, procurement, finance, operations consulting, managed services, or B2B SaaS implementation experience. Direct familiarity with ERP and procurement tools such as NetSuite, Oracle, SAP, Sage, or QuickBooks is strongly preferred. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior customer-facing consulting role requiring both detailed platform configuration and strategic procurement transformation guidance. Success depends on independently managing demanding enterprise stakeholders, resolving ambiguous requirements, and influencing cross-functional internal teams. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$150,000US market range$125k–$180k0$198k AI insightNo actual salary was disclosed in the posting; these are estimated US yearly base-salary benchmarks for a mid-to-senior Professional Services Solution Advisor with ERP/procurement SaaS expertise. Actual compensation may vary by geography, scope of enterprise accounts, and equity or variable-pay structure. ## Core skills Skills and capabilities most closely associated with this opportunity. [Professional Services](https://jobicy.com/jobs?search_keywords=Professional%20Services.md)[Procurement](https://jobicy.com/jobs?search_keywords=Procurement.md)[P2P Systems](https://jobicy.com/jobs?search_keywords=P2P%20Systems.md)[ERP Implementation](https://jobicy.com/jobs?search_keywords=ERP%20Implementation.md)[SaaS Configuration](https://jobicy.com/jobs?search_keywords=SaaS%20Configuration.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Client Training](https://jobicy.com/jobs?search_keywords=Client%20Training.md)[Process Optimization](https://jobicy.com/jobs?search_keywords=Process%20Optimization.md)[Enterprise Consulting](https://jobicy.com/jobs?search_keywords=Enterprise%20Consulting.md) Sample interview questionsDescribe how you would approach a post-implementation customer engagement where adoption is low.I would begin with usage data and stakeholder interviews to identify whether the barriers are process design, configuration, training, or change management. I would align on measurable adoption goals, prioritize the highest-impact fixes, deliver targeted enablement, and review progress with a regular customer cadence. How have you handled a customer request that was not the right long-term solution? I acknowledge the underlying business need first, then explain the trade-offs of the requested approach using clear operational and platform implications. I propose a scalable alternative, validate it with the appropriate stakeholders, and document the decision so expectations remain aligned. What is your experience with ERP or procure-to-pay systems? I have worked with ERP and procurement workflows involving supplier onboarding, intake, approvals, purchasing, invoicing, and reporting. I understand the importance of configuring these processes around controls, user experience, integrations, and the customer's operating model. How do you balance hands-on configuration work with executive stakeholder management? I establish a clear engagement plan with decision points, risks, milestones, and ownership so executives receive concise strategic updates. I then reserve focused working time for configuration and validation, escalating only decisions that require executive alignment. How would you convert customer feedback into useful input for Product and Engineering? I would capture the customer problem, affected workflow, business impact, frequency, and any workarounds rather than submitting only a feature request. I would synthesize patterns across accounts, clarify priority with Product, and keep the customer informed about feasible next steps. ### About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company’s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. ### Your Role Zip is the world’s leading intake-to-procure solution. We are looking for a Solution Advisor (SA) to join our Professional Services team. In this role, you won’t just be a consultant; you will be the primary engagement lead and the “face of Zip” for our customers following their initial implementation. As an SA, you are a Zip product expert and a procurement operating model specialist. You will partner with some of the largest companies in the world to drive product expansion, lead procurement transformations, and ensure Zip becomes the backbone of their procurement setup ### Your Impact * Strategic Partnership: Lead post-implementation engagements, serving as the primary point of contact for expansion, system enhancements, and stabilization initiatives. * Product Configuration: Deep-dive into client requirements to creatively configure Zip, solving complex business problems without needing deep technical coding. * Adoption & Training: Empower stakeholders through high-impact training sessions, ensuring they can navigate and manage Zip independently. * Cross-Functional Influence: Work directly with Product and Engineering to funnel customer feedback into the roadmap, and collaborate with Account Management to ensure long-term account health. * Process Innovation: Continuously refine our Managed Services delivery model to maximize the value customers derive from the platform. ### Qualifications * 5+ years of experience in ERP/P2P Systems, Procurement, Finance, Tax or Operations Consulting, Managed Services, or B2B SaaS implementation/account management. * ERP/Procurement Expertise: Direct experience implementing or administering tools like NetSuite, Oracle, SAP, Sage, or QuickBooks. * Customer Mastery: A proven ability to “push back” on requests when necessary while maintaining high levels of customer satisfaction. * Operational Excellence: Extreme attention to detail and a proactive mindset—you anticipate needs before the client does. * Communication: Exceptional verbal and written communication skills for leading client cadences and stakeholder workshops. * Proactive Problem Solver: Comfortable “rolling up their sleeves” to build configurations while simultaneously managing high-level executive relationships. ### Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. * 📈 Start-up equity * 🚠 Team building events * 🌴 Flexible PTO * 💻 Apple equipment plus home office budget We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! Show more [Apply now >](https://jobicy.com/jobs/153794-solution-advisor-professional-services.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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