[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![Ramp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/7fafb2d0-221.png)](https://jobicy.com/company/ramp.md)Remote opportunity at[Ramp](https://jobicy.com/company/ramp.md) # Technical Consultant, Commercial Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/ramp.md)Share22 Sep 2026Published47Listing views1Application actions22 Oct 2026Apply before Opportunity details ## About this role. AI SummaryRamp is hiring a customer-facing Technical Consultant to advise commercial customers on finance-system implementations, configurations, and integrations. The role centers on ERP, HRIS, and API integration design, technical discovery, troubleshooting, and scalable implementation patterns rather than direct coding ownership. This consultant partners closely with Customer Activation, Account Management, Product, Design, and Engineering to accelerate customer time-to-value and inform product roadmap decisions. Candidates need at least two years of technical consulting, solutions engineering, implementation, or similar SaaS/fintech experience, plus familiarity with accounting workflows and enterprise systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion. The environment emphasizes ownership, urgency, ambiguity tolerance, and the ability to translate technical concepts into business value for finance and operations stakeholders. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires bridging complex financial workflows, ERP/HRIS integrations, APIs, and customer business requirements without directly writing code. Success depends on sound technical judgment, strong stakeholder management, and the ability to resolve ambiguous implementation blockers in a fast-moving fintech environment. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$164,350US market range$120k–$185k0$204k AI insightThe disclosed annual base compensation range is USD 138,400 to USD 190,300, with a midpoint of USD 164,350. For a US-based technical consulting or solutions implementation role supporting commercial fintech customers, an estimated market range is USD 120,000 to USD 185,000 annually; actual pay can vary by location, integration expertise, and level. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical consulting](https://jobicy.com/jobs?search_keywords=Technical%20consulting.md)[Solutions engineering](https://jobicy.com/jobs?search_keywords=Solutions%20engineering.md)[ERP integrations](https://jobicy.com/jobs?search_keywords=ERP%20integrations.md)[HRIS integrations](https://jobicy.com/jobs?search_keywords=HRIS%20integrations.md)[API integrations](https://jobicy.com/jobs?search_keywords=API%20integrations.md)[Financial systems](https://jobicy.com/jobs?search_keywords=Financial%20systems.md)[Accounting workflows](https://jobicy.com/jobs?search_keywords=Accounting%20workflows.md)[Customer onboarding](https://jobicy.com/jobs?search_keywords=Customer%20onboarding.md)[Implementation support](https://jobicy.com/jobs?search_keywords=Implementation%20support.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md) Sample interview questionsHow would you approach technical discovery for a customer that needs Ramp to integrate with its ERP and HRIS systems?I would first map the customer's current finance processes, data sources, approval flows, chart-of-accounts requirements, and target outcomes. I would validate system capabilities and constraints, identify required data mappings and ownership, and then recommend a scalable configuration and integration architecture. I would document assumptions, risks, dependencies, and a phased path to value for the customer and internal teams. Describe how you would explain API-based integration options to a finance leader who is not technical. I would focus on business outcomes rather than API mechanics, explaining that an API is a secure way for systems to exchange information automatically. I would use their workflow as the example, such as syncing expense, employee, or accounting data to reduce manual reconciliation. I would clearly cover what data moves, when it moves, who owns it, and any tradeoffs between native integrations and custom API workflows. A customer requests a configuration that conflicts with product best practices. What would you do? I would first understand the underlying business problem rather than simply rejecting the request. I would explain the operational, technical, or scalability risks of the requested approach and offer a supported alternative that achieves the intended outcome where possible. If there is a genuine product gap, I would capture the use case, customer impact, and frequency of need to provide actionable feedback to Product and Engineering. How do you troubleshoot an integration blocker when you are not writing code directly? I would isolate the issue by confirming the expected workflow, reviewing configuration, permissions, field mappings, source-system data, error messages, and timing. I would determine whether the issue is customer setup, partner-system behavior, Ramp configuration, or a potential product defect, then coordinate the right owners with concise evidence. Throughout the process, I would set expectations with the customer and provide practical workarounds when available. How would you use recurring customer feedback to influence Ramp's product roadmap? I would synthesize feedback into structured patterns rather than forwarding isolated requests. For each pattern, I would quantify affected customers where possible, describe the workflow and business impact, identify current workarounds, and propose the expected value of an improvement. This gives Product and Engineering the context needed to evaluate priority, scope, and scalability. ### About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ### About the Role Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value. ### What You’ll Do * Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design * Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations * Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success * Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options * Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API * Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs * Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly * Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base * Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams ### What You Need * Bachelor’s degree in computer science, engineering, finance, business, or a related field * 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment * Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows * Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders * Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities * Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering * Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership * Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion ### Benefits available to all full-time Ramp employees (Global) * Flexible PTO * Centralized home-office equipment ordering * Health and wellness stipend * Budget for intra-office travel * Weekly coffee stipend ### United States * 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents * One Medical annual membership * 401(k), including employer match on contributions made while employed by Ramp * Fertility HRA (up to $10,000 per year) * Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay * Pet insurance * In-office perks: lunch, snacks, drinks, and more * Relocation expense coverage to NYC or SF (if needed) ### Canada * Group medical, dental, and vision coverage through Sun Life * Life, AD&D, and disability coverage * Fertility drug coverage (up to $4,000 lifetime) * Group Retirement Plan with employer match (RRSP + DPSP) * Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay * Employee Assistance Program and virtual care through Lumino Health ### United Kingdom * Private medical insurance through Freedom Elite * Virtual GP and at-home care via eMed x Livi * Workplace pension through Penfold, with salary sacrifice option * Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay ### Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. ### Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @[Ramp.com](http://Ramp.com) email addresses and will never ask for payment or sensitive personal information during the hiring process. 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