[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![SeatGeek logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/72d8f3a6-221.jpeg)](https://jobicy.com/company/seatgeek.md)Remote opportunity at[SeatGeek](https://jobicy.com/company/seatgeek.md) # Director of Engineering, Enterprise Product Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/seatgeek.md)Share22 Sep 2026Published24Listing views2Application actions22 Oct 2026Apply before Opportunity details ## About this role. AI SummarySeatGeek is seeking a Director of Engineering to lead the US Ticketing engineering organization for a mature, business-critical platform used by major venues, teams, and promoters. The leader will set technical direction, guide architecture and modernization, and balance client commitments with long-term reliability and scalability. This role manages Engineering Managers and senior technical leaders while partnering closely with Product, Design, clients, sales, and implementation teams. A central mandate is advancing AI-native engineering practices across design, development, testing, operations, and software understanding. The position is a deeply technical people-leadership role that may require hands-on contributions such as prototypes, debugging, architecture reviews, and technical design. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior leadership role overseeing multiple teams and a complex transactional platform with substantial reliability, customer, and modernization demands. Success requires strong architectural judgment, organizational leadership, strategic product partnership, and the ability to make consequential decisions amid ambiguity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$288,500US market range$230k–$360k0$396k AI insightThe disclosed yearly base salary range is $236,000 to $341,000 USD, with a midpoint of $288,500. The estimated US market range for a Director of Engineering leading complex enterprise software platforms is approximately $230,000 to $360,000 in annual base salary; equity and discretionary bonus may increase total compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Engineering leadership](https://jobicy.com/jobs?search_keywords=Engineering%20leadership.md)[Software architecture](https://jobicy.com/jobs?search_keywords=Software%20architecture.md)[Platform modernization](https://jobicy.com/jobs?search_keywords=Platform%20modernization.md)[Enterprise software](https://jobicy.com/jobs?search_keywords=Enterprise%20software.md)[People management](https://jobicy.com/jobs?search_keywords=People%20management.md)[AI-assisted development](https://jobicy.com/jobs?search_keywords=AI-assisted%20development.md)[Distributed systems](https://jobicy.com/jobs?search_keywords=Distributed%20systems.md)[Technical strategy](https://jobicy.com/jobs?search_keywords=Technical%20strategy.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[Transactional systems](https://jobicy.com/jobs?search_keywords=Transactional%20systems.md) Sample interview questionsHow would you balance near-term client commitments with a multi-year modernization strategy for a mature ticketing platform?I would establish a transparent portfolio that separates mandatory reliability and client work from modernization investments, then connect modernization initiatives to measurable business outcomes such as incident reduction, delivery speed, and operational cost. I would sequence work through clear platform boundaries and incremental migrations rather than large rewrites, while regularly reviewing trade-offs with Product, client-facing teams, and engineering leaders. Describe how you would set technical direction across several engineering teams led by Engineering Managers and Staff+ engineers. I would start by aligning leaders on customer problems, system constraints, ownership boundaries, and a small set of architectural principles. I would use architecture reviews, written decision records, and outcome-based roadmaps to create alignment without centralizing every decision. My role would be to clarify priorities, resolve cross-team trade-offs, and ensure leaders have the context and authority to execute. What does AI-native engineering mean in practice, and how would you introduce it responsibly? AI-native engineering means redesigning workflows so AI assists with discovery, implementation, testing, documentation, incident response, and knowledge retrieval rather than simply adding a coding tool. I would begin with high-value experiments, define security and quality guardrails, measure effects on lead time and defects, and standardize the practices that demonstrably improve outcomes. Human review, strong testing, and clear accountability would remain essential. How do you develop Engineering Managers and senior technical leaders at the same time? I set explicit expectations for each leadership path, provide regular coaching, and create opportunities for leaders to own meaningful organizational or technical problems. For Engineering Managers, I focus on team health, execution systems, and talent development; for Staff+ engineers, I focus on technical strategy, influence, and cross-team leverage. Shared planning forums and clear decision rights help the two groups operate as complementary leaders. How would you approach a high-severity production issue affecting a major live event client? I would first establish incident command, stabilize customer impact, and ensure clear, factual communications to stakeholders. Once service is restored, I would lead a blameless review that identifies technical, process, and observability gaps, assigns durable corrective actions, and verifies completion. I would also use the event to improve runbooks, ownership clarity, and resilience priorities across the platform. ### SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. Reporting to the VP of Engineering, the Director of Engineering will lead the engineering organization responsible for the systems at the core of how teams, venues, and promoters manage tickets and operate their businesses. Hundreds of major live event venues around the globe rely on the SeatGeek platform, including those home to the Dallas Cowboys, Cleveland Cavaliers, Florida Panthers, and Manchester United F.C. You will set technical direction for this complex, mature platform while helping lead its evolution toward SeatGeek’s next generation of products and architecture. At the same time, you will help change how we build software as we move toward an AI-native engineering organization. This role requires someone who can move comfortably between technology, product, and the ticketing domain. You will partner closely with Product and Design leadership, Engineering Managers, Senior Engineers, and our clients to turn complicated business problems into clear technical and product direction. ### What you’ll do * Set technical direction across US Ticketing, working with Engineering Managers and Staff+ engineers on architecture, system ownership, modernization, and platform boundaries * Lead the evolution of a mature, business-critical platform, balancing client commitments and near-term delivery with long-term reliability, scalability, and modernization * Stay close to the technology and contribute directly when useful, whether through code, prototypes, debugging, architecture reviews, technical designs, or documentation * Pioneering AI-native engineering by evolving how teams design, build, test, operate, and understand software, and by turning successful experiments into repeatable improvements * Partner as a peer with Product and Design leadership to shape strategy, not simply execute a roadmap * Develop a deep understanding of our clients and business, distinguish client-specific needs from durable platform opportunities, and participate directly in important client, sales, and implementation conversations when engineering context matters * Lead and develop Engineering Managers and senior technical leaders, creating clear ownership and strong leverage through others * Build a strong engineering organization by developing leaders, growing Staff+ talent, and evolving team structure as the business changes * Create an engineering culture that combines high ownership, healthy technical debate, strong execution, and sustainable performance ### What you have * Experience leading multiple engineering teams and Engineering Managers in a complex software organization * Strong technical judgment and enough architectural depth to work credibly with senior engineers on difficult system and platform decisions * A willingness and ability to contribute technically when it is the highest-leverage way to help, including architecture, technical writing, prototyping, debugging, and code * Hands-on experience with AI-assisted software development and a strong point of view on how AI changes engineering practices and the software development lifecycle * Experience evolving mature, business-critical systems while continuing to deliver customer value * A track record of creating technical strategy from ambiguous product and business problems * Experience partnering closely with senior Product and Design leaders and learning complex customer domains quickly * Experience developing Engineering Managers and Staff+ engineers and creating leverage through other leaders * Strong cross-functional leadership, communication, ownership, and comfort making consequential decisions with incomplete information * Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus ### Our stack US Ticketing includes mature systems that have powered some of the world’s largest live events for years alongside newer services and applications. We care much more about your ability to understand complex systems, make sound architectural decisions, lead modernization, and use new tools effectively than experience with any particular language or framework. This is a deeply technical leadership role. We do not expect the Director to be the primary implementer, but we do expect them to be willing and able to contribute technically when it helps move the team forward. AI is becoming a core part of our engineering process, and this leader will help us rethink how teams build and evolve software in an AI-native development environment. ### Perks * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $236,000-$341,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, [click here](https://seatgeek.com/privacy/USApplicantNotice). ### #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/153869-director-of-engineering-enterprise-product.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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