[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![PadSplit logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/06/da525286873130ed0b95212896ef55d4.jpg)](https://jobicy.com/company/padsplit.md)Remote opportunity at[PadSplit](https://jobicy.com/company/padsplit.md) # Director of Technology Operations (Fully Remote) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/padsplit.md)Share22 Sep 2026Published34Listing views3Application actions22 Oct 2026Apply before Opportunity details ## About this role. AI SummaryPadSplit is seeking a hands-on Director of Technology Operations to lead and modernize Quality Assurance, internal IT/tooling, and Security functions. The role owns strategy, team development, operational outcomes, vendor decisions, security incidents, and the shift from reactive processes toward scalable automation and risk-based practices. Key priorities include test automation and CI/CD quality gates, AI-assisted testing, SaaS and endpoint operations, IAM/SSO, and a comprehensive security roadmap. This is a senior player-coach leadership position requiring 10+ years in technology and experience directly leading at least two of QA, IT, and Security. The position is fully remote for candidates authorized to work in the United States. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis role has broad accountability across three technically distinct functions while requiring both executive-level strategy and hands-on operational judgment. Success depends on modernizing teams and systems, managing incidents and vendors, and prioritizing competing risks with limited resources. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$170,000US market range$160k–$180k0$198k AI insightThe disclosed annual base compensation range is USD 160,000 to USD 180,000, with a midpoint of USD 170,000. This range is consistent with the US market for a director-level technology operations leader overseeing QA, IT operations, and security; equity and bonus opportunities may provide additional compensation but are not quantified. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technology Operations](https://jobicy.com/jobs?search_keywords=Technology%20Operations.md)[Technology Leadership](https://jobicy.com/jobs?search_keywords=Technology%20Leadership.md)[Quality Assurance](https://jobicy.com/jobs?search_keywords=Quality%20Assurance.md)[Test Automation](https://jobicy.com/jobs?search_keywords=Test%20Automation.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[Information Security](https://jobicy.com/jobs?search_keywords=Information%20Security.md)[IT Operations](https://jobicy.com/jobs?search_keywords=IT%20Operations.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[IAM/SSO](https://jobicy.com/jobs?search_keywords=IAMSSO.md)[Vendor Management](https://jobicy.com/jobs?search_keywords=Vendor%20Management.md) Sample interview questionsHow would you assess and modernize a QA organization that relies heavily on manual regression testing?I would first baseline release quality, regression effort, defect escape rate, test coverage, and CI/CD bottlenecks. Then I would prioritize high-value automated regression paths, define a maintainable test architecture and ownership model, and introduce quality gates incrementally so delivery speed is protected while confidence improves. Describe how you would create a risk-based security roadmap for a growing technology company. I would begin with an asset and data inventory, current control assessment, threat modeling, and review of regulatory and customer commitments. I would rank gaps by likelihood, business impact, and remediation effort, then establish a sequenced roadmap covering identity, endpoint security, cloud controls, vulnerability management, vendor risk, awareness training, and incident response. What metrics would you use to evaluate success across QA, IT, and Security? For QA, I would monitor automated coverage of critical paths, flaky-test rate, defect escape rate, and deployment confidence. For IT, I would track SLA attainment, first-contact resolution, ticket trends, self-service adoption, and SaaS spend. For Security, I would measure remediation time by severity, control coverage, phishing or training outcomes, incident readiness, and vendor-risk completion. How would you handle a significant security incident affecting employees or customers? I would activate a documented incident process, establish clear roles and a communication cadence, contain the issue, preserve evidence, and coordinate technical, legal, and business stakeholders. After recovery, I would lead a blameless postmortem focused on root causes, control improvements, accountable follow-up actions, and transparent lessons for leadership. How do you make build-versus-buy and vendor consolidation decisions? I compare business requirements, total cost of ownership, integration and security posture, implementation time, operational burden, and strategic differentiation. I favor buying standardized capabilities when a mature tool fits the need, while reserving internal development for workflows that create durable product or operational advantage. ### The Role We Need We’re hiring a Director of Technology Operations to lead the three functions that keep PadSplit’s technology and business operations healthy: Quality Assurance, IT & internal tooling, and Security. You’ll inherit existing teams across each area and be responsible for modernizing how they work: moving QA toward automation, IT toward proactive enablement, and Security toward a structured, risk-based program. This is a hands-on leadership role. You’ll set strategy and own outcomes across all three areas, while staying close enough to the work to evaluate a test architecture, challenge a vendor renewal, or lead an incident review yourself. ### The Person We Are Looking For We’re looking for a technology leader who has led multiple technology operations functions and knows how to turn reactive, manual processes into scalable systems. You should be comfortable moving between strategy and execution, developing teams while also getting into the details when the situation calls for it. You’ll need strong technical judgment, particularly across QA, IT operations, and Security, and the ability to translate technical risks and tradeoffs into clear business decisions. Most importantly, you’re a player-coach who can modernize these functions without losing sight of the people and teams responsible for delivering the work. ### Here’s What You’ll Be Doing Day-to-Day * Set QA strategy: Define what quality means at PadSplit, how it’s measured, and how quality is built into the development lifecycle rather than addressed at the end. * Modernize testing: Increase test automation, improve CI/CD quality gates, and move the team from manual regression toward automation engineering. * Scale with AI: Evaluate and adopt AI-assisted testing tools for test generation, maintenance, and triage so QA can keep pace with product demand without relying solely on headcount growth. * Develop teams: Coach existing QA, IT, and Security team members, create career paths, and hire where additional expertise is needed. * Improve IT: Modernize internal tools and workflows, automate repetitive processes, manage the SaaS portfolio, and identify opportunities to consolidate vendors and reduce costs. * Build service standards: Establish IT SLAs, self-service resources, and documentation so employees receive fast, predictable support as the company scales. * Lead security: Own the security roadmap across application, infrastructure, corporate/endpoint security, and vendor risk while establishing policies, training, vulnerability management, and incident response processes. * Lead incidents: Serve as the escalation point for security incidents, leading response and communication and facilitating blameless postmortems that turn incidents into improvements. ### Here’s What You’ll Need to Be Successful * Leadership experience: 10+ years in technology roles and 5+ years leading teams, including direct leadership experience in at least two of the three areas: QA, IT, or Security, and strong working knowledge of the third. * Modernization track record: Experience transforming a manual QA organization, ad hoc Security function, or reactive IT organization into a more automated, structured, and proactive operation. * QA expertise: Strong knowledge of test automation, CI/CD integration, quality metrics, agile product development, and modern approaches to AI-assisted testing. * AWS experience: Hands-on experience with AWS and enough infrastructure knowledge to make informed QA, IT, and Security decisions. * IT operations: Strong grounding in IAM/SSO, MDM, SaaS administration, network security tooling, and IT budget management. * Automation knowledge: Familiarity with modern test automation frameworks such as Playwright, Cypress, or Selenium, with enough technical depth to evaluate architecture and coach the team. * Business judgment: Strong judgment around build-vs-buy decisions, vendor selection, and how to prioritize limited resources across competing technology needs. * Executive communication: Able to communicate clearly and directly and translate technical risks, tradeoffs, and decisions into language executives and non-technical stakeholders can understand. ### The Interview Process: * Your application will be reviewed for possible next steps by the Hiring Manager. * If you meet eligibility requirements, the next step would be a video call with a member of the PeopleOps team for about thirty (30) minutes. * If warranted, the next step would be a video interview with our CTO for one (1) hour. * If warranted, the next step would be a video interview with our key stakeholders for one (1) hour. * If warranted, the final step would be a video panel interview with key stakeholders at PadSplit for two (2) hours. * The panel interview will require a candidate to work on a technical assessment where you will showcase your technology experise to the panel for discussion. * If warranted, then we move to offer! ### Compensation, Benefits, and Perks: * Fully remote position – we swear! * Competitive compensation package including an equity incentive plan and company-wide bonus opportunity * National medical, dental, and vision healthcare plans * Company provided life insurance policy * Optional accidental insurances, FSA, and DCFSA benefits * Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays * 401(k) plan * Twelve (12) weeks of paid time off for both birth and non-birth parents * The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis ### Compensation Compensation is based on the role’s scope, national market benchmarks, the person’s expertise and experience, and the impact of their contributions to our business goals. ### Please note: Although the job posting says it’s in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn. ### Additional Information Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 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