[![Image]() Meet Jobicy Copilot — free AI autofill for job applications + remote job alerts ›](#) [All remote jobs](https://jobicy.com/jobs.md)Open role[![TripActions logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/950bf607-221.jpg)](https://jobicy.com/company/tripactions.md)Remote opportunity at[TripActions](https://jobicy.com/company/tripactions.md) # Business Travel Consultant – Hebrew – Portugal Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/tripactions.md)Share24 Sep 2026Published21Listing views2Application actions24 Oct 2026Apply before Opportunity details ## About this role. AI SummaryThis role provides multilingual frontline travel support for Navan users, handling hotel, flight, car, and rail bookings through chat, phone, and email. The consultant resolves urgent traveler issues, meets service-level expectations, follows customer and company travel policies, and promotes self-service use of the Navan platform. It requires at least five years of travel-consulting experience, including substantial GDS experience with Sabre, Amadeus, or Galileo, plus fluent English and Hebrew. The position is remote in Portugal and requires availability for rotating weekday shifts between 7 AM and 11 PM. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines complex multi-supplier travel booking knowledge with time-sensitive issue resolution, GDS proficiency, and strict service-level targets. Consultants must independently prioritize urgent requests while communicating clearly in English and Hebrew across multiple support channels. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$65,000US market range$55k–$75k0$83k AI insightNo actual compensation is disclosed. This is a US-market estimate in USD for an experienced bilingual business travel consultant with 5+ years of booking experience and GDS expertise; Portugal-based compensation may differ materially. ## Core skills Skills and capabilities most closely associated with this opportunity. [Business travel consulting](https://jobicy.com/jobs?search_keywords=Business%20travel%20consulting.md)[GDS](https://jobicy.com/jobs?search_keywords=GDS.md)[Sabre](https://jobicy.com/jobs?search_keywords=Sabre.md)[Amadeus](https://jobicy.com/jobs?search_keywords=Amadeus.md)[Galileo](https://jobicy.com/jobs?search_keywords=Galileo.md)[Travel bookings](https://jobicy.com/jobs?search_keywords=Travel%20bookings.md)[Customer service](https://jobicy.com/jobs?search_keywords=Customer%20service.md)[Hebrew fluency](https://jobicy.com/jobs?search_keywords=Hebrew%20fluency.md)[English fluency](https://jobicy.com/jobs?search_keywords=English%20fluency.md)[SLA management](https://jobicy.com/jobs?search_keywords=SLA%20management.md) Sample interview questionsDescribe how you would handle a traveler whose flight has been cancelled shortly before an important meeting.I would first confirm the traveler’s destination, meeting time, flexibility, airline preferences, and any policy constraints. I would immediately search GDS options for the fastest compliant alternative, including nearby airports or rail where appropriate, explain the trade-offs clearly, rebook after approval, and confirm all updated itinerary details. How have you used a GDS to manage complex business-travel bookings? I have used GDS tools to compare availability, fare rules, routing options, exchanges, cancellations, and ancillary services for air, hotel, and car reservations. I verify traveler profiles and policy requirements before ticketing, document each action, and monitor booking changes to prevent disruptions. How do you prioritize several incoming requests when one traveler has an urgent disruption? I assess urgency based on immediate travel impact, departure time, safety, and potential business consequences. I address active disruptions first, acknowledge lower-priority requests promptly with realistic timelines, and keep detailed notes so that no case is overlooked. How would you encourage a traveler to use Navan self-service rather than contacting support for a routine request? I would first ensure self-service is suitable for the traveler’s situation, then provide concise, step-by-step guidance in their preferred language. I would explain how the platform can save time for future changes while remaining available to step in if the request becomes complex or urgent. Give an example of how you would communicate a travel-policy restriction to a frustrated customer. I would acknowledge the traveler’s urgency and explain the policy in straightforward, nonjudgmental language. Then I would focus on available compliant alternatives, such as a different fare, supplier, timing, or approval path, and make the next steps as easy as possible. Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission! As a key member of our fast-growing Travel Experience team, you’ll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly. NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English. What You’ll Do: * Provide top-tier travel support via chat, calls, and emails * Maintain up-to-date knowledge on suppliers, destinations, and systems * Quickly assess customer needs, urgency, and preferences * Accurately handle hotel, flight, car, and rail bookings * Guide customers in self-service options on the Navan platform and app * Respond promptly, meeting SLA expectations * Follow company and customer policies, ensuring global compliance * Give feedback to stakeholders on goal progress and key processes * Participate in team meetings on products, suppliers, and industry updates * Stay current on travel industry best practices * Maintain attendance, complete assigned training, and meet performance metrics What We’re Looking For: * Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatory * Language: Fluency in English and Hebrew – Mandatory fluency in both languages * Customer Service: Background in contact center or customer-facing roles * Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce * Availability: Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM * Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues * Attitude: Empathetic, professional, and excellent at communicating verbally and in writing Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. * Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights. Show more [Apply now >](https://jobicy.com/jobs/154056-business-travel-consultant-hebrew-portugal.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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