[All remote jobs](https://jobicy.com/jobs.md)[![Maze logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f53dfbf3-221.png)](https://jobicy.com/company/maze.md)[Maze](https://jobicy.com/company/maze.md) # Product Lead, Panel & Recruitment (Remote, EU/UK) Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/maze.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Europe](https://jobicy.com/job-region/europe.md)SalaryEUR 105k–125k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished28 Sep 2026Apply before28 Oct 2026Listing views47Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Maze is seeking a Product Lead to own the strategy, roadmap, and execution for its research participant recruitment and panel-management experience. The role spans customer-facing product experiences, participant-quality systems, fulfillment workflows, and integrations with external panel partners. This leader will work closely with Engineering, Design, Panel Operations, GTM, Customer Success, and research partners to balance customer needs with operational and technical realities. The position is remote, with preference for candidates in the Netherlands, United Kingdom, Ireland, Spain, or Portugal, and is suited to an experienced product leader comfortable with complex marketplace or supply-and-demand systems. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, highly ambiguous product area involving software, operational processes, participant supply, partner ecosystems, and enterprise customer requirements. Success requires strategic ownership as well as the ability to make fast, evidence-based trade-offs across many stakeholders. ## Salary analysis Estimated compensation compared with the broader EU market for similar roles. Estimated job medianHighly competitive€115,000EU market range€105k–€125k0€138k AI insightThe ATS provides an explicit yearly salary range of €105,000–€125,000, with a midpoint of €115,000. This is a competitive European market range for a senior Product Lead in a remote, venture-backed SaaS company, though final pay may vary by experience and employing country. ## Core skills Skills and capabilities most closely associated with this opportunity. [Product strategy](https://jobicy.com/jobs?search_keywords=Product%20strategy.md)[Roadmap ownership](https://jobicy.com/jobs?search_keywords=Roadmap%20ownership.md)[Participant recruitment](https://jobicy.com/jobs?search_keywords=Participant%20recruitment.md)[Panel operations](https://jobicy.com/jobs?search_keywords=Panel%20operations.md)[Marketplace dynamics](https://jobicy.com/jobs?search_keywords=Marketplace%20dynamics.md)[User research](https://jobicy.com/jobs?search_keywords=User%20research.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[Enterprise SaaS](https://jobicy.com/jobs?search_keywords=Enterprise%20SaaS.md)[Partner integrations](https://jobicy.com/jobs?search_keywords=Partner%20integrations.md)[Product analytics](https://jobicy.com/jobs?search_keywords=Product%20analytics.md) Sample interview questionsHow would you develop a product strategy for improving participant quality across multiple research study types?I would begin by mapping the participant lifecycle and identifying quality signals at each stage, from sourcing and screening through study completion and customer feedback. I would combine quantitative metrics such as completion rates, fraud indicators, and fulfillment outcomes with qualitative input from customers, participants, and operations. I would then prioritize a small set of high-confidence interventions, establish success metrics, and iterate through controlled releases. Describe how you would balance a customer request for a complex, bespoke recruitment flow against the need for scalable product solutions. I would first clarify the underlying customer problem, expected business impact, and whether similar needs exist across the customer base. I would assess operational effort, technical complexity, and potential reusable components with Engineering and Operations. When a fully bespoke solution is not warranted, I would propose a configurable or phased approach that meets the core need while creating a foundation for broader use. What metrics would you use to measure the health of Maze's recruitment and panel experience? I would track fulfillment rate, time to fill, participant show and completion rates, participant-quality indicators, customer satisfaction, study abandonment, and cost or operational effort per fulfilled request. I would segment these metrics by audience type, geography, study complexity, panel source, and customer tier. This would reveal where supply, quality, or workflow bottlenecks are concentrated. How have you worked effectively with operational teams and external partners while owning a product area? I establish a shared operating model with clear goals, ownership boundaries, service-level expectations, and regular feedback loops. I spend time observing real workflows so product decisions reflect operational constraints rather than assumptions. With partners, I align on measurable outcomes, integration requirements, escalation paths, and a transparent review cadence. How do you make product decisions when data is incomplete and stakeholders disagree? I make the decision criteria explicit, including customer impact, strategic alignment, operational feasibility, risk, and reversibility. I gather the most relevant evidence quickly, invite dissent, and state a clear recommendation with assumptions and trade-offs. For uncertain but reversible decisions, I favor a measurable experiment and communicate what evidence would cause us to change direction. Opportunity details ## About this role. ### About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in [UX Tools’ Design Tools Survey](https://www.uxtools.co/survey/user-research/user-testing-overview)—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce [driven by our core values](https://maze.co/about-us/). Location: Remote, preference for Netherlands, United Kingdom, Ireland, Spain or Portugal. Key engineering and product teams are based in these locales. ### About the Role Maze customers need to reach the right participants and trust the quality of the people taking part in their studies. Recruitment is a critical part of research. We’re looking for a Product Lead to own the recruitment and panel experience at Maze. You’ll set the product vision for how customers recruit and manage participants across Maze, working across unmoderated, moderated, AI-moderated, and future research experiences. This is a highly cross-functional product area that sits at the intersection of product, operations, and our panel partner ecosystem. You’ll work in a trio with Engineering and Design while partnering closely with our Panel Operations team, GTM, Customer Success, Research Partners, and other product teams. You’ll own the customer and participant experiences as well as the systems behind them, helping Maze deliver a recruitment experience that is high-quality, reliable, and able to scale with increasingly complex customer needs. ### You’ll work on: * Set the product vision and roadmap for recruitment and participant management across Maze. * Improve participant quality by building stronger feedback loops, quality signals, filtering, and experiences that reduce confusion for participants. * Make it easier for customers to recruit the audiences they need across different study types, including more complex enterprise use cases. * Understand panel performance and identify gaps in participant supply, quality, and fulfillment. * Partner with Panel Operations to continuously improve the tools, workflows, and handoffs used to fulfill recruitment requests. * Help evaluate and onboard new panel partners and determine where deeper integrations can improve quality, coverage, or efficiency. * Develop smarter ways to route studies to the right participant supply based on customer and study needs. * Stay close to the operational side of recruitment so product decisions are grounded in how participant fulfillment actually happens. * Partner with Sales, Customer Success, and Research Partners on customer needs, recruitment feasibility, packaging, adoption, and opportunities where recruitment capabilities can unlock deals. * Define and measure success across participant quality, fulfillment, and the overall recruitment experience. ### You should apply if: * You have experience as a Product Lead, or equivalent, owning complex product areas from strategy through execution. * You’re comfortable working on products that span software, operations, and external partners rather than living entirely within a single product surface. * You can turn messy, cross-functional problems into a clear product vision and an actionable roadmap. * You’re comfortable getting close to operational workflows and using what you learn to make better product decisions. * You have strong product judgment and are comfortable bringing a clear recommendation to the room, even when there isn’t a perfect answer. * You’re experienced partnering closely with Engineering and Design while bringing stakeholders from across the business into your product process. * You think in systems and look for scalable product solutions rather than one-off workarounds. * You’re comfortable balancing customer experience, business needs, operational realities, and technical constraints. * You thrive in an environment where you can move quickly, make decisions with imperfect information, and continuously learn from customers and internal teams. ### Bonus points if you have: * Experience with user research or research participant recruitment. * Experience building products with a meaningful operational component. * Marketplace or supply-and-demand product experience. * Experience working with external partners, vendors, or integrations that are critical to the customer experience. * Experience building products for enterprise customers with complex requirements. ### Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we’d still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. ### Why Maze is unique * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you’ll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there’s finally a groundswell building around a path forward that eliminates this compromise – and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions ### Benefits * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our [benefits pages](https://mazedesign.notion.site/Benefits-Full-Time-Team-Member-fac6236ca0d6452dbc659a1947d89317) for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage If you don’t have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits – gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly [Bonus.ly](http://Bonus.ly) points that are awarded to others to recognize teamwork, dedication and helpfulness – points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits [here](https://mazedesign.notion.site/Benefits-fac6236ca0d6452dbc659a1947d89317). ### Outreach Notice We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match. 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