[All remote jobs](https://jobicy.com/jobs.md)[![Imprint logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2024/02/a28c5741-221.jpeg)](https://jobicy.com/company/imprint.md)[Imprint](https://jobicy.com/company/imprint.md)

# Lead Solutions Engineer

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/imprint.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 190k–220k / yrDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceSeniorPublished28 Sep 2026Apply before28 Oct 2026Listing views32Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Imprint is hiring a senior individual-contributor Lead Solutions Engineer to own technical relationships with enterprise payment-program partners. The role spans pre-sales discovery, solution architecture, post-sales integration delivery, launch troubleshooting, and long-term technical partnership. It requires strong knowledge of REST APIs, web and mobile SDKs, payments networks, PSPs, and card-program architecture. The hire will also influence product priorities and create repeatable tooling, documentation, and automation for scalable partner delivery. This is a high-impact fintech implementation role operating across Sales, Account Management, Product, Engineering, and external enterprise teams.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position combines deep payments-domain expertise with ownership of complex, multi-month enterprise integrations and ambiguous technical requirements. Success depends on independently balancing partner needs, implementation risk, platform constraints, and internal product priorities.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$205,000US market range$175k–$235k0$259k

AI insightThe disclosed annual base salary range is USD 190,000–220,000, with a midpoint of USD 205,000. For a US-based lead-level solutions engineering role in payments/fintech, an estimated market base-salary range is USD 175,000–235,000; equity and any variable compensation may be additional.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Solutions Engineering](https://jobicy.com/jobs?search_keywords=Solutions%20Engineering.md)[Payments](https://jobicy.com/jobs?search_keywords=Payments.md)[Fintech](https://jobicy.com/jobs?search_keywords=Fintech.md)[Enterprise Integrations](https://jobicy.com/jobs?search_keywords=Enterprise%20Integrations.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[SDKs](https://jobicy.com/jobs?search_keywords=SDKs.md)[Technical Discovery](https://jobicy.com/jobs?search_keywords=Technical%20Discovery.md)[Implementation Management](https://jobicy.com/jobs?search_keywords=Implementation%20Management.md)[Solution Architecture](https://jobicy.com/jobs?search_keywords=Solution%20Architecture.md)[Partner Management](https://jobicy.com/jobs?search_keywords=Partner%20Management.md)

Sample interview questionsHow would you approach technical discovery for a new enterprise card-program partner?I would begin by documenting the partner's business goals, customer journey, existing systems, compliance constraints, and launch timeline. I would map those needs to platform capabilities, identify gaps and dependencies early, and produce a solution design with clear ownership, risks, and integration milestones.

Describe how you would troubleshoot an integration issue that is blocking a partner launch.

I would first establish the impact, reproduce the issue where possible, and use logs, API traces, and payload comparisons to isolate the failure point. I would coordinate the appropriate internal and partner technical owners, communicate status and mitigations clearly, and document the root cause and preventive actions after resolution.

What payments concepts are most important when architecting a co-branded card solution?

Key considerations include payment-network flows, authorization and settlement behavior, issuer and processor responsibilities, tokenization, dispute and fraud workflows, KYC and identity requirements, data-sharing boundaries, and the customer servicing experience. The architecture must also support reliable reporting, compliance controls, and a scalable launch model.

How do you balance a strategic partner request with product-platform standardization?

I assess the customer and commercial value, technical effort, operational risk, and whether the need is broadly reusable. I advocate for configurable and repeatable solutions where possible, escalate material tradeoffs with a clear recommendation, and set transparent expectations with the partner when a bespoke request is not aligned with platform strategy.

Give an example of an automation opportunity in partner implementation delivery.

A strong opportunity is creating reusable integration checklists, API validation tools, sandbox test suites, and launch-readiness dashboards. These reduce manual coordination, catch configuration errors earlier, provide consistent evidence of readiness, and allow implementation teams to focus on high-value partner-specific decisions.

Opportunity details

## About this role.

### Who We Are

Imprint helps the world’s best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, [Booking.com](http://Booking.com), H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we’re building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

As Lead Solutions Engineer, you will own the technical relationship with Imprint’s enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This is a mission-critical role that sits at the intersection of major enterprise partner delivery and internal product strategy, requiring both deep technical expertise and strong business judgment.

You will act as the strategic technical partner to large enterprise partners: managing complex partner solutions that are delivered over many months, translating partner requirements into actionable solutions, driving repeatable launch processes, and ensuring Imprint’s platform meets partner needs while staying true to Imprint’s vision to be the best way to pay.

This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows.

What Success Looks Like in the First 90 Days

*

You can independently run technical discovery, solution design, and implementation for enterprise partner opportunities.

*

At least one partner implementation is launched through your technical leadership.

*

Clear opportunities to automate partner delivery are identified, prioritized, and at least one automation improvement is shipped or in-flight.

Responsibilities

*

Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership

*

Drive pre-sales technical discovery and solutioning:

Understand partner needs and constraints.

*

Map Imprint capabilities to partner requirements.

*

Serve as payments and card program expert to architect a best-in-class card program.

*

Provide technical guidance, architecture input, and implementation approach.

*

Own post-sales technical implementation and partner delivery:

Lead integration planning and execution.

*

Troubleshoot technical issues and unblock launches.

*

Build strong relationships with partner technical teams.

*

Drive proactive communication with partners to surface opportunities and mitigate risks.

*

Partner closely with Product and Engineering to influence roadmap:

Help define new products and improvements that solve real partner and consumer problems.

*

Ensure new partner and consumer-facing product features are aligned with partner expectations

*

Automate and standardize partner delivery:

Improve tooling, documentation, and repeatable integration patterns.

*

Contribute to operational stability at launch time by implementing flexible but repeatable frameworks.

*

Improve technical documentation and partner-facing implementation guides.

Qualifications

Required

*

Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles

*

Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs

*

Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture

*

General understanding of how products are built, including front-end and back-end development concepts

*

Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems

*

Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion

*

Collaborative team player with strong cross-functional partnership skills

*

Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions

*

Motivated by building a successful company and willing to operate as a senior individual contributor

*

Proven track record of improving processes through tooling and automation.

Nice to Have

*

Experience with B2B2C partner implementations.

*

Familiarity with data flows, identity/KYC concepts, or risk/compliance considerations in financial products.

*

Familiarity with AI/LLM tools and automation in technical workflows

*

Track record of working effectively in small, high-performing teams

### Perks & Benefits

*

Competitive compensation and equity packages

*

Leading configured work computers of your choice

*

Flexible paid time off

*

Fully covered, high-quality healthcare, including fully covered dependent coverage

*

Additional health coverage includes access to One Medical and the option to enroll in an FSA

*

20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

*

Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.

Show more

[Apply now >](https://jobicy.com/jobs/154160-lead-solutions-engineer-2.md)

*

![Upload CV](data:image/svg+xml;base64,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)

### Upload your resume now

To unlock remote work opportunities and be discovered by global employers.

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

## Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Keep exploring

## Related remote jobs.

*
![Nextiva logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5863278d-221.jpeg)
Nextiva Sep 28  New

### [Technical Onboarding Specialist (Night Shift)](https://jobicy.com/jobs/154159-technical-onboarding-specialist-night-shift.md)

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric…

*
![EDB logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/6c7d3949-221.png)
EDB Sep 28  New

### [Senior Technical Account Manager](https://jobicy.com/jobs/151958-senior-technical-account-manager-2.md)

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud,…

*
![Keyfactor, Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/ba8ae349-221.png)
Keyfactor, Inc. Sep 28  New

### [Associate Technical Account Manager](https://jobicy.com/jobs/151956-associate-technical-account-manager.md)

About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises…

*
![Veeam Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f7716b71-221.jpg)
Veeam Software Sep 28  New

### [Technical Partner Manager – Chicago/NYC Metro Area](https://jobicy.com/jobs/142567-technical-partner-manager-chicago-nyc-metro-area.md)

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI…

*
![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)
Canonical Sep 27  New

### [Dedicated Linux Desktop & Devices Support Engineer, Singapore](https://jobicy.com/jobs/151891-dedicated-linux-desktop-devices-support-engineer-singapore-2.md)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…

*
![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)
Canonical Sep 27  New

### [Cloud Support Engineer](https://jobicy.com/jobs/151889-cloud-support-engineer-2.md)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…

*
![Playson logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/6f266d9c-221-1.png)
Playson Sep 27  New

### [Service Desk/System Administrator](https://jobicy.com/jobs/151895-service-desk-system-administrator.md)

What this role actually is This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management,…

*
![Nash logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/276c5895-221.png)
Nash Sep 27  New

### [Technical Support Specialist , UK](https://jobicy.com/jobs/151857-technical-support-specialist-uk.md)

Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our…

*
![Autodesk logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/983ea436405fa9ab72f858e1f1b874a7.jpeg)
Autodesk Sep 26

### [Technical Account Specialist – Storm, Sewer, Flood](https://jobicy.com/jobs/150370-technical-account-specialist-storm-sewer-flood.md)

Job Requisition ID #26WD99973Position OverviewWe are seeking an expert in InfoWorks ICM (ICM) to assist our customers in adopting and optimizing their software. This is not a traditional software support…

*
![Autodesk logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/983ea436405fa9ab72f858e1f1b874a7.jpeg)
Autodesk Sep 26

### [Account Technical Lead (ATL), Enterprise Accounts](https://jobicy.com/jobs/147706-account-technical-lead-atl-enterprise-accounts.md)

Job Requisition ID #26WD99448Position OvevriewThe Account Technical Lead (ATL), Enterprise Accounts, leads high-complexity technical engagements, independently drives enterprise discovery, architects detailed solution designs, and develops the Customer Technical Vision (CTV)….

[Browse all jobs](https://jobicy.com/jobs.md)