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# Director, Engineering – Commerce

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/hims-hers.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 230k–280k / yrDepartment[Software Engineering](https://jobicy.com/categories/engineering.md)EmploymentFull TimeExperienceDirectorPublished29 Sep 2026Apply before29 Oct 2026Listing views29Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This Director of Engineering role owns the end-to-end Commerce platform, including catalog, pricing, promotions, payments, and checkout. The leader will set multi-year technical and organizational strategy while managing managers and engineering teams responsible for high-throughput, revenue-critical systems. Core priorities include reliability, security, compliance, scalable service architecture, domain boundaries, APIs, event-driven integration, and conversion optimization. The role requires close partnership with product, design, data, finance, pharmacy, care, and operations leaders in a health-tech environment. It is a senior remote US leadership opportunity for an experienced engineering executive with consumer commerce and platform expertise.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role has broad ownership of a business-critical commerce domain where payment correctness, uptime, regulatory rigor, and customer conversion are all essential. It also requires leading multiple teams, resolving cross-functional trade-offs, and delivering a long-term architectural transformation while maintaining execution speed.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$255,000US market range$220k–$310k0$341k

AI insightThe disclosed yearly base salary range is USD 230,000 to 280,000, producing a job median of USD 255,000. For a US-based Director of Engineering leading commerce and payments platform teams, an estimated base-salary market range is USD 220,000 to 310,000; equity and benefits may add meaningful total compensation but are not included in this estimate.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Engineering Leadership](https://jobicy.com/jobs?search_keywords=Engineering%20Leadership.md)[E-commerce Platforms](https://jobicy.com/jobs?search_keywords=E-commerce%20Platforms.md)[Payments](https://jobicy.com/jobs?search_keywords=Payments.md)[Checkout](https://jobicy.com/jobs?search_keywords=Checkout.md)[Platform Architecture](https://jobicy.com/jobs?search_keywords=Platform%20Architecture.md)[Node.js](https://jobicy.com/jobs?search_keywords=Node.js.md)[GraphQL](https://jobicy.com/jobs?search_keywords=GraphQL.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[People Management](https://jobicy.com/jobs?search_keywords=People%20Management.md)

Sample interview questionsHow would you establish a multi-year technical strategy for a commerce platform spanning catalog, pricing, promotions, payments, and checkout?I would begin by mapping critical customer journeys, service dependencies, failure modes, domain ownership, and business metrics such as conversion, payment success, latency, and incident frequency. I would then define a sequenced roadmap that first protects reliability and correctness, establishes clear bounded contexts and API/event contracts, and incrementally modernizes the highest-leverage domains. Each investment would have measurable technical and business outcomes, explicit ownership, and a plan for managing migration risk.

Describe how you would eliminate direct cross-domain database access without slowing product delivery.

I would inventory existing access patterns, identify the business capabilities each consumer needs, and introduce stable APIs or published events as replacement interfaces. We would prioritize high-risk and high-change dependencies, provide migration tooling and parallel validation where appropriate, and set a clear deprecation timeline. Product teams would remain productive through well-documented contracts, service-level expectations, and a platform team that actively supports adoption.

How do you balance rapid experimentation in promotions and pricing with the correctness requirements of payments and financial transactions?

I separate experimentation surfaces from transactional invariants. Promotion and pricing rules can be configurable and tested through controlled experiments, but the final price calculation, authorization, order creation, and audit trail must use deterministic, versioned logic with strong observability and reconciliation. I would require clear approval paths, rollback mechanisms, idempotency, and monitoring for every change that can affect customer charges.

What is your approach to developing engineering managers and creating succession depth?

I set clear expectations for managers across delivery, technical quality, talent development, and stakeholder leadership, then use regular coaching, calibrated feedback, and stretch ownership to build capability. I establish succession plans for critical areas, identify potential leaders early, and give them meaningful opportunities to lead cross-team initiatives. I also use operating metrics and team-health signals to ensure growth does not come at the expense of execution or retention.

How would you communicate a difficult trade-off between technical debt reduction and a high-priority business launch to executive stakeholders?

I would frame the decision in business terms: customer impact, revenue opportunity, reliability risk, cost of delay, and reversibility. I would present practical options with scope, timing, risk controls, and the consequences of deferring platform work, rather than advocating for technical investment in isolation. My recommendation would include a delivery plan that protects the launch where possible while reserving explicit capacity and milestones for the debt that materially affects future speed or operational risk.

Opportunity details

## About this role.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit [hims.com/about](http://hims.com/about) and [hims.com/how-it-works](http://hims.com/how-it-works) . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit [www.hims.com/careers-professionals](http://www.hims.com/careers-professionals).

### About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Commerce is the engine that turns that mission into a seamless buying and subscription experience — the systems that power how customers discover products, see the right price, redeem promotions, pay, and check out across our platform. As we scale to serve millions of members, the reliability, flexibility, and intelligence of these systems directly shape revenue, conversion, and customer trust.

As Director of Engineering for Commerce, you will be the single engineering DRI for the end-to-end commerce platform spanning catalog, pricing, promotions, payments, and checkout. You’ll lead the teams and managers building the foundational systems that every customer transaction depends on, owning the technical vision, architecture, and delivery for a complex, high-throughput domain where correctness and uptime are non-negotiable. You’ll partner closely with product, design, data, finance, Pharmacy, Care, and operations leaders to deliver a fast, trustworthy, conversion-optimized commerce experience, and you’ll set the multi-year technical and organizational strategy that lets this platform scale.

### You Will:

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Lead, coach, and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement.

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Serve as the single engineering DRI for Commerce owning technical vision, strategy, and execution across catalog, pricing, promotions, payments, and checkout.

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Drive the vision and execution of the next-generation commerce platform leading the shift to a rich, durable catalog domain model

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Define and deliver the engineering roadmap in partnership with product and design — balancing innovation, reliability, scalability, and quality across the commerce domain.

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Champion clear domain boundaries and enforced contracts — moving the organization off direct cross-domain database access and toward integration through APIs and published events.

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Lead the team’s transition to an AI-first engineering culture and spec-driven development

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Scale architecture and systems with long-term growth and performance in mind, championing evolutionary architecture so the platform stays adaptable as the business and product surface area expand.

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Oversee platform architecture for scalability, reliability, security, and compliance — with particular rigor for payments and financially sensitive transactions.

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Drive alignment across squads and cross-functional partners to deliver key initiatives while managing competing priorities and trade-offs between speed, technical debt, and innovation.

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Partner with data and analytics teams to make commerce smarter — improving pricing, promotion, and checkout experiences that increase conversion and retention.

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Mentor and develop engineering leaders, with a focus on succession planning, leadership growth, and building a strong technical bench.

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Own staffing and organizational strategy — hiring, headcount planning, and structuring teams to match the evolving needs of the Commerce domain.

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Represent engineering in cross-functional and executive-level forums, translating strategy, status, and trade-offs for senior stakeholders and influencing key business decisions.

### You Have:

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12+ years of experience in software engineering, with 5+ years leading multiple teams or organizations in high-growth environments.

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Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences.

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Experience in health tech, e-commerce, or subscription-based platforms preferred.

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Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes).

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Expertise in building scalable, secure, and compliant systems handling clinical or health-related data.

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Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment).

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Ability to define and execute technical roadmaps aligned with product vision and business outcomes.

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Strong communication skills and executive presence — able to translate between technical and business stakeholders.

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Demonstrated ability to recruit, develop, and retain high-performing engineering talent.

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Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences.

### Our Benefits (there are more but here are some highlights):

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Competitive salary & equity compensation for full-time roles

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Unlimited PTO, company holidays, and quarterly mental health days

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Comprehensive health benefits including medical, dental & vision, and parental leave

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Employee Stock Purchase Program (ESPP)

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401k benefits with employer matching contribution

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Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [accommodations@forhims.com](mailto:accommodations@forhims.com) and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our [Global Candidate Privacy Statement](https://www.hims.com/global-candidate-privacy-statement).

Show more

[Apply now >](https://jobicy.com/jobs/154206-director-engineering-commerce.md)

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