[All remote jobs](https://jobicy.com/jobs.md)[![PadSplit logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/06/da525286873130ed0b95212896ef55d4.jpg)](https://jobicy.com/company/padsplit.md)[PadSplit](https://jobicy.com/company/padsplit.md) # Revenue Operations Lead Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/padsplit.md)ShareRemote from[LATAM](https://jobicy.com/job-region/latam.md)SalaryUSD 40k–50k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentContractExperienceDirectorPublished1 Oct 2026Apply before31 Oct 2026Listing views42Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. PadSplit seeks a Revenue Operations Lead to improve the conversion path from approved lead to housed member across AI and human calling channels. The role owns call-performance optimization, agent coaching, handoff sequencing, funnel reporting, CRM hygiene, lead routing, and experiment instrumentation. It requires 5+ years of RevOps, growth operations, sales operations, or funnel analytics experience, along with SQL or BI-tool proficiency and practical calling-operations expertise. The position is a remote contract role open across South America, with strong cross-functional coordination among marketing, lifecycle, acquisition, and member success teams. The initial scope focuses on conversion and outreach, with potential expansion into the broader Demand Growth function. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a high-ownership, zero-to-one operations role requiring the candidate to connect fragmented funnel data, improve live outreach performance, and establish operating standards across multiple teams. Success depends on both analytical depth and practical judgment in AI-enabled calling, agent coaching, and experimentation. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianBelow market$45,000US market range$95k–$140k0$154k AI insightThe disclosed contract compensation is USD 40,000–50,000 yearly, with a midpoint of USD 45,000. For comparison, an estimated US market range for a Revenue Operations Lead with 5+ years of experience, SQL/BI capability, funnel analytics, and cross-functional ownership is approximately USD 95,000–140,000 yearly; this market range is an estimate and not a statement of PadSplit's offer. ## Core skills Skills and capabilities most closely associated with this opportunity. [Revenue Operations](https://jobicy.com/jobs?search_keywords=Revenue%20Operations.md)[Growth Operations](https://jobicy.com/jobs?search_keywords=Growth%20Operations.md)[Funnel Analytics](https://jobicy.com/jobs?search_keywords=Funnel%20Analytics.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[Hex](https://jobicy.com/jobs?search_keywords=Hex.md)[Looker](https://jobicy.com/jobs?search_keywords=Looker.md)[CRM Hygiene](https://jobicy.com/jobs?search_keywords=CRM%20Hygiene.md)[Call Operations](https://jobicy.com/jobs?search_keywords=Call%20Operations.md)[Conversion Optimization](https://jobicy.com/jobs?search_keywords=Conversion%20Optimization.md)[AI Operations](https://jobicy.com/jobs?search_keywords=AI%20Operations.md) Sample interview questionsHow would you diagnose a decline in conversion from approved leads to booked move-ins?I would first validate the funnel definitions and data freshness, then segment conversion and velocity by market, source, lead cohort, contact attempt, agent, channel, and time-to-first-outreach. I would review call recordings and disposition data to identify qualitative objections, then prioritize the largest controllable drop-off with a measurable intervention such as routing changes, revised scripts, or cadence experiments. Describe how you would decide when an AI caller should hand off to a human agent. I would define handoff rules around intent, complexity, risk, and confidence. For example, AI can handle qualification, reminders, and common questions, while a human should receive high-intent leads, repeated objections, emotionally sensitive situations, or low-confidence AI interactions; I would continuously evaluate these rules using conversion, contact rate, resolution time, and member-experience outcomes. What dashboards would you build first for this role? I would start with an end-to-end funnel dashboard covering lead, approval, contact, booking, and move-in stages, with conversion, volume, velocity, and drop-off at each stage. Supporting views would show outreach performance by channel and agent, lead-routing SLA adherence, call disposition trends, and experiment results segmented by market and acquisition source. How would you run a script or outreach-cadence experiment without disrupting operations? I would establish a clear hypothesis, eligibility rules, primary and guardrail metrics, and a randomized or carefully matched control group. I would limit initial exposure, monitor daily for material adverse effects, document operational changes, and only roll out a winner after reaching a pre-defined confidence threshold and confirming the result holds across relevant segments. How would you improve CRM hygiene and lead routing across several teams? I would map the current lifecycle and ownership model, identify duplicate fields and ambiguous statuses, then define required fields, stage definitions, routing logic, and SLA-based escalation paths. I would pair process changes with automated validations and dashboards so teams can see exceptions, overdue leads, and data-quality trends rather than relying on manual enforcement. Opportunity details ## About this role. ### The Role We Need PadSplit’s demand engine spans Marketing, Lifecycle, Member Acquisition, and Member Success, but no one owns how these teams connect once a lead is approved, leaving us blind to where members stall on the way to a move-in and unable to see which outreach actually converts. We need a Revenue Operations Lead to own the last, most critical leg of the funnel: the calling and human outreach that turns an approved lead into a housed member, along with the reporting that makes the whole funnel legible. This role starts narrow (conversion and outreach) with room to expand into the broader Demand Growth function over time. ### The Person We Are Looking For We’re looking for a builder-operator with 5+ years in revenue operations, growth operations, or funnel analytics, who is fluent in SQL or a BI tool like Hex, Mode, or Looker and has real instinct for calling operations, script testing, and agent coaching. This person uses AI daily to build reporting, analyze calls, and scale outreach, and has a clear point of view on where AI makes an ops team faster. They can hold many channels at once without losing the thread, and translate a messy funnel into decisions leadership can act on. ### Here’s What You’ll Be Doing Day-to-Day: * Optimizing call performance: Own how members convert across AI-driven calls and human phone calls, refining scripts, follow-up cadence, and objection handling. * Coaching agents: Test what actually moves conversion and feed findings back to human agents and the teams they support. * Sequencing hand-offs: Decide where AI calls hand off to a person and where a person hands off to Lifecycle. * Building funnel dashboards: Maintain the end-to-end view of the demand funnel — lead to approved to booked to moved-in — primarily in Hex. * Closing reporting gaps: Surface stage-by-stage conversion, drop-off, and velocity without re-deriving data each time. * Driving retention outreach: Partner with Member Success to flag churn-risk changes and behavioral events, and proactively reach out before a member decides to leave. * Standing up interventions: Launch retention and transfer offers as caller campaigns or lifecycle text messages. * Fixing the stack: Bring order to lead routing, CRM hygiene, and experiment instrumentation, and set clear SLAs across Performance Marketing, Lifecycle, MA, and Member Success. ### Here’s What You’ll Need to Be Successful: * RevOps background: 5+ years in revenue operations, sales operations, growth operations, or funnel analytics, ideally in a marketplace, subscription, or high-volume consumer-sales environment. * AI fluency: A strong AI toolkit used daily to build reporting, analyze calls, draft and test scripts, and scale outreach. * Analytical rigor: Fluency in SQL or a BI tool such as Hex, Mode, or Looker, with comfort tying operational work to conversion, velocity, and cost. * Funnel instinct: Real operating experience with lead routing, calling operations, script and cadence testing, and agent coaching. * Cross-team coordination: Ability to hold many channels at once — from AI callers to affiliates to market launch — without losing the thread. * Strong communication: Excellent English communication skills to work daily with US-based teams and partners. * Marketplace experience (bonus): Background in marketplace, proptech, real estate, or two-sided consumer platforms. * Zero-to-one experience (bonus): Track record standing up a RevOps or sales-ops function from scratch, including instrumentation and cross-team SLAs. ### The Interview Process: * Your application will be reviewed for possible next steps by a human being in the PeopleOps department. * If you meet eligibility requirements, the next step would be a video call with a member of the PeopleOps team for about thirty (30) minutes. * If warranted, the next step would be a video interview with our VP of Member Growth for forty-five (45) minutes. * If warranted, the final step would be a video panel interview with additional stakeholders for one (1) hour. For this interview, a candidate would participate in a campaign exercise to the panel for discussion. * If warranted, then we move to contract! ### Compensation Compensation is based on the role’s scope, national market benchmarks, the person’s expertise and experience, and the impact of their contributions to our business goals. ### Additional Information ### Please note: Although the job posting says it’s in Brazil, this is a fully remote position open to anyone in South America. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn. 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