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# Developer Advocate – Service Management EMEA

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/datadog.md)ShareRemote from[Spain](https://jobicy.com/job-region/spain.md), [France](https://jobicy.com/job-region/france.md), [Netherlands](https://jobicy.com/job-region/netherlands.md)SalaryUndisclosedDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceOpen levelPublished1 Oct 2026Apply before31 Oct 2026Listing views46Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Datadog is seeking a Developer Advocate specializing in service management for the EMEA market. The role combines hands-on DevOps, SRE, incident-response, and operational-automation expertise with public technical storytelling through demos, articles, webinars, workshops, and community engagement. The successful candidate will partner with engineering teams, contribute product feedback and integrations, and help practitioners improve on-call, incident-management, and service-management practices. Candidates need roughly five years of production engineering experience, including on-call responsibilities, plus a demonstrated record of technical content creation and public communication. The position is remote in France, Spain, or the Netherlands and operates in a hybrid-oriented company culture.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, hybrid technical-and-evangelism role requiring credible production-operations experience as well as proven public communication. Success depends on independently turning complex service-management topics into useful content while influencing engineering teams and external communities.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianMarket rate$145,000US market range$115k–$180k0$198k

AI insightNo actual salary was disclosed, so these are estimated US-market annual base-salary figures in USD for a mid-to-senior Developer Advocate with SRE/DevOps and service-management specialization. Actual compensation for this EMEA-based role may vary materially by employing country and may include equity or variable components.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Developer Advocacy](https://jobicy.com/jobs?search_keywords=Developer%20Advocacy.md)[DevOps](https://jobicy.com/jobs?search_keywords=DevOps.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)[Incident Response](https://jobicy.com/jobs?search_keywords=Incident%20Response.md)[Service Management](https://jobicy.com/jobs?search_keywords=Service%20Management.md)[On-Call Operations](https://jobicy.com/jobs?search_keywords=On-Call%20Operations.md)[Observability](https://jobicy.com/jobs?search_keywords=Observability.md)[Operational Automation](https://jobicy.com/jobs?search_keywords=Operational%20Automation.md)[Technical Writing](https://jobicy.com/jobs?search_keywords=Technical%20Writing.md)[Public Speaking](https://jobicy.com/jobs?search_keywords=Public%20Speaking.md)

Sample interview questionsDescribe an incident you helped manage in a production environment and the improvements that followed.I would explain the incident context, my role in triage and communications, the technical mitigation, and how we ran a blameless review. I would then highlight durable follow-up actions, such as alert tuning, runbook improvements, automation, SLO adjustments, or ownership changes, and quantify the resulting operational impact where possible.

How would you turn a complex service-management capability into a compelling Developer Advocate program?

I would begin with practitioner pain points and target personas, then develop a content sequence that includes a realistic demo, technical article, reference workflow, and live session. I would validate the narrative with customers and internal subject-matter experts, distribute through relevant communities, and measure engagement, adoption, and qualitative feedback to refine it.

How do SLOs, incident response, and on-call practices work together to improve reliability?

SLOs establish the reliability outcomes that matter to users and create an objective basis for prioritization. On-call and incident-response processes provide the operational mechanisms to detect, mitigate, communicate, and learn from reliability failures. Together, they help teams balance feature delivery against reliability work using measurable error budgets and actionable operational signals.

What approach would you take to building a demo that integrates Datadog with an ITSM or incident-management platform?

I would choose a believable operational scenario, such as a service degradation that triggers an alert, enriches incident context, creates or updates a ticket, and guides responders through remediation. The demo would use documented APIs and integration patterns, clearly show business and responder value, and include setup instructions so users can reproduce it independently.

How do you maintain technical credibility while representing product messaging to an external audience?

I ground messaging in real engineering workflows, validate technical claims with product and engineering partners, and clearly distinguish current capabilities from roadmap discussions. I also share trade-offs and implementation considerations honestly, because practical transparency builds more trust with technical audiences than promotional language alone.

Opportunity details

## About this role.

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management.

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

* Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog’s advocacy and engineering teams
* Create content in one or more mediums to build Datadog’s reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
* Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation
* Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog
* Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code

Who You Are:

* Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
* You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, [http://incident.io](http://incident.io) , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations
* You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly.
* Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events.
* You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics
* You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers
* You enjoy self driven exploration and education on new technologies and languages

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Bonus points:

* You have hands-on ITSM platform experience (ServiceNow, Jira Service Management)
* You are already an active member of SRE, DevOps, or incident-response communities

Benefits and Growth:

* High income earning opportunities based on individual performance
* New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
* Continuous professional development, product training, and career pathing
* Sales training in MEDDIC and Command of the Message
* Intradepartmental mentor and buddy program for in-house networking
* An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
* Access to Inclusion Talks, our Internal panel discussions
* Free, global Spring Health benefits for employees and dependents age 6+
* Competitive global benefits
* Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on [Instagram](https://www.instagram.com/datadoghq/?hl=en), [LinkedIn,](https://www.linkedin.com/company/datadog) and [Datadog Learning Center.](https://learn.datadoghq.com/)

Equal Opportunity at Datadog:

Datadog is proud to offer [equal employment opportunity](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our [Candidate Legal Notices](https://www.datadoghq.com/legal/candidate-legal-notices/) for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete [this form](https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform). This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s [Applicant and Candidate Privacy Notice](https://www.datadoghq.com/legal/applicant-candidate-privacy/). For information on our AI policy, please visit [Interviewing at Datadog AI Guidelines](https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/).

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[Apply now >](https://jobicy.com/jobs/154340-developer-advocate-service-management-emea.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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