[All remote jobs](https://jobicy.com/jobs.md)[![Beyond Finance logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/01/68cd015e123539d873279c7b82f1ca6a.jpg)](https://jobicy.com/company/beyond-finance.md)[Beyond Finance](https://jobicy.com/company/beyond-finance.md) # Negotiations Escalations (Legal) Specialist Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/beyond-finance.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 21–21 / hourDepartment[Legal & Compliance](https://jobicy.com/categories/legal.md)EmploymentFull TimeExperienceOpen levelPublished1 Oct 2026Apply before31 Oct 2026Listing views32Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Beyond Finance is hiring a Negotiations Escalations (Legal) Specialist to negotiate delinquent debt accounts that have been placed with law firms. The specialist reviews summonses, complaints, and settlement demands, determines legal status, and develops compliant negotiation strategies on behalf of clients. The role manages escalated portfolios, maintains relationships with attorneys and paralegals, and handles approximately 25–35 calls per day. Success requires strong communication, organization, legal-document interpretation, CRM proficiency, and consistent achievement of settlement and compliance goals. This is a client-focused, metrics-driven position operating under legal deadlines and pressure. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires accurate interpretation of legal correspondence, high-volume negotiations, and strict adherence to regulatory and compliance requirements. Managing active lawsuits and imminent legal action adds urgency and raises the consequence of errors. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$21US market range$19–$260$29 AI insightThe disclosed base salary is $21 per hour, producing a job median of $21 per hour; commission may increase total earnings but no commission amount is disclosed. The estimated US market base-pay range for comparable debt-negotiation and legal-escalations specialist roles is approximately $19–$26 per hour, varying by experience, compliance knowledge, location, and portfolio complexity. ## Core skills Skills and capabilities most closely associated with this opportunity. [Debt negotiation](https://jobicy.com/jobs?search_keywords=Debt%20negotiation.md)[Legal correspondence review](https://jobicy.com/jobs?search_keywords=Legal%20correspondence%20review.md)[Settlement negotiation](https://jobicy.com/jobs?search_keywords=Settlement%20negotiation.md)[Regulatory compliance](https://jobicy.com/jobs?search_keywords=Regulatory%20compliance.md)[Client advocacy](https://jobicy.com/jobs?search_keywords=Client%20advocacy.md)[Attorney relationship management](https://jobicy.com/jobs?search_keywords=Attorney%20relationship%20management.md)[Portfolio management](https://jobicy.com/jobs?search_keywords=Portfolio%20management.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[Outbound and inbound calling](https://jobicy.com/jobs?search_keywords=Outbound%20and%20inbound%20calling.md)[Time management](https://jobicy.com/jobs?search_keywords=Time%20management.md) Sample interview questionsHow would you approach an account with an active lawsuit and a rapidly approaching response deadline?I would first review the summons, complaint, account history, and any existing settlement activity to confirm the legal status and key deadline. I would prioritize contact with the law firm, document every interaction in the CRM, escalate internally when needed, and pursue a compliant settlement option that protects the client while preventing avoidable legal action. Describe how you balance achieving settlement goals with compliance obligations. I treat compliance as part of successful performance rather than a competing priority. I follow approved negotiation procedures, accurately document representations and agreements, verify settlement terms before communicating them, and seek guidance whenever a legal or regulatory issue is unclear. How do you manage a large portfolio of accounts while handling 25–35 calls per day? I triage work by legal urgency, client impact, settlement opportunity, and required follow-up date. I use CRM task queues, call blocks, standardized documentation, and daily priority reviews so that urgent accounts are addressed promptly without losing visibility into routine follow-ups. What information would you look for when reviewing a settlement demand or complaint? I would identify the parties involved, account details, claimed balance, filing status, court or case information, deadlines, requested relief, and any prior settlement terms. I would then compare those details with the client record and use the findings to determine the appropriate negotiation and escalation path. How would you build productive relationships with attorneys and paralegals while advocating for clients? I would be prepared, professional, responsive, and transparent about the information I can provide. By honoring commitments, communicating clearly, and bringing realistic settlement proposals, I can establish credibility while still persistently seeking the most favorable available terms for clients. Opportunity details ## About this role. At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we’ve helped over 1 million clients on their path to a brighter future. While we’re proud of what we’ve already accomplished, we’re searching for new collaborators to help us get to the next level! If you’re looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role Our Negotiations Escalations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts placed with Law Firms for the best possible savings. This role requires the judgment to interpret legal correspondence — summonses, complaints, and settlement demands — and translate it into an informed negotiation strategy, all while operating within a strict regulatory and compliance framework. The ideal candidate is a sharp communicator and relationship-builder who is comfortable working under legal deadlines and pressure, and who takes real satisfaction in helping clients move toward financial freedom. What You’ll Do * Establish and maintain strong relationships with attorneys and paralegals at Law Firms to effectively negotiate delinquent accounts on behalf of clients to cease further legal action. * Manage a portfolio of accounts simultaneously — including escalated portfolios with active lawsuits or imminent legal action * Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies. * Secure favorable terms including reduced balances, extended payment timelines, or lump-sum discounts. * Demonstrate excellent time management and multitasking skills to efficiently manage account queues. * Handle approximately 25-35 outbound/inbound calls daily (minimum of 4 hours a day of on the phone time) * Review legal documents (such as summons, complaints, and settlement demands) to determine legal status and to confirm settlement status. * Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients’ needs. * Participate in additional duties and special projects as required. * Consistently meet or exceed monthly settlement and compliance goals. Qualifications * Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience is preferred. * Exceptional communication skills, including listening, verbal, and written abilities. * Proven success working in a metrics-driven, KPI focused environment is preferred. * Ability to thrive in a fast-paced environment. * Strong commitment to teamwork, collaboration, and fostering an inclusive environment. * A deep passion for assisting others, with a client-focused approach. * Proficiency in technology; experience with Salesforce or similar CRM systems is a plus. The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. In addition to base salary, this position qualifies for commission. Negotiation Specialists earn a monthly commission based on the amount of debt negotiated subject to the terms outlined in the company’s commission plan. Full-time employees hired into this position are eligible for health care benefits shown [here](https://www.beyondfinance.com/careers). Base Salary Range $21—$21 USD Why Join Us? While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer: * Considerable employer contributions for health, dental, and vision programs * Generous PTO, paid holidays, and paid parental leave * 401(k) matching program * Merit advancement opportunities * Career development & training And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization. Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team. 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