[All remote jobs](https://jobicy.com/jobs.md)[![Cision logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/e9661342-221.jpeg)](https://jobicy.com/company/cision.md)[Cision](https://jobicy.com/company/cision.md) # Insights Consultant – MATERNITY COVER – FRENCH speaking Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/cision.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryUndisclosedDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentContractExperienceSeniorPublished2 Oct 2026Apply before1 Nov 2026Listing views35Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. This fixed-term, remote UK Insights Consultant role manages a portfolio of client accounts and serves as the strategic link between clients and Cision’s insights delivery teams. The position combines customer success, account management, editorial quality assurance, and commercial support for renewals and upsell opportunities. The successful candidate will use strong French and English communication skills to understand client objectives, coordinate stakeholders, and resolve delivery or service issues. Responsibilities also include contributing to research, writing, editing, quality checks, proposals, statements of work, and contract documentation. It is a maternity-cover position with standard Monday-to-Friday UK working hours. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires balancing multiple client relationships, time-sensitive insight deliverables, and internal coordination while maintaining high editorial standards. It also calls for proactive commercial judgment around retention, risks, renewals, and account-growth opportunities. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianHighly competitive$80,000US market range$65k–$95k0$105k AI insightNo actual salary, pay range, or compensation amount is disclosed in the posting. These figures are estimated annual USD market compensation for a mid-level client insights/customer success consultant role, based on the requested US market benchmark; actual UK fixed-term compensation may differ materially. ## Core skills Skills and capabilities most closely associated with this opportunity. [Client account management](https://jobicy.com/jobs?search_keywords=Client%20account%20management.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[French communication](https://jobicy.com/jobs?search_keywords=French%20communication.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Media intelligence](https://jobicy.com/jobs?search_keywords=Media%20intelligence.md)[PR and communications](https://jobicy.com/jobs?search_keywords=PR%20and%20communications.md)[Insight delivery](https://jobicy.com/jobs?search_keywords=Insight%20delivery.md)[Editorial quality assurance](https://jobicy.com/jobs?search_keywords=Editorial%20quality%20assurance.md)[Contract management](https://jobicy.com/jobs?search_keywords=Contract%20management.md)[Renewals and upselling](https://jobicy.com/jobs?search_keywords=Renewals%20and%20upselling.md) Sample interview questionsHow would you establish trust with a new client whose insights programme you have inherited?I would begin with a structured discovery conversation to understand their objectives, stakeholders, preferred communication style, success measures, and any current concerns. I would then confirm agreed priorities in writing, establish a regular cadence, and deliver early, reliable follow-through on actions and commitments. Describe how you would handle a client who is dissatisfied with the quality of an insight report. I would acknowledge the concern promptly, clarify the specific gaps against the agreed brief, and assess the issue with the relevant delivery team. I would communicate a clear remediation plan, including ownership and timing, complete quality checks before resubmission, and use the feedback to prevent recurrence. What approach would you use to identify a renewal or upsell opportunity without compromising the client relationship? I would focus first on the client’s evolving goals and evidence of unmet needs, such as additional stakeholders, new markets, or requests outside the current scope. I would frame any recommendation around measurable client value, collaborate with commercial colleagues on an appropriate proposal, and ensure expectations are transparent. How do you prioritize competing client requests and internal deadlines? I assess each item by client impact, contractual commitments, urgency, effort, and dependencies. I communicate trade-offs early, align deadlines with stakeholders where needed, maintain a visible task plan, and escalate risks before they affect delivery quality or client expectations. How would your French-language skills support this role? I can communicate clearly and professionally with French-speaking clients and stakeholders, helping ensure briefs, insights, feedback, and recommendations are accurately understood. This supports stronger relationships, reduces ambiguity, and enables a more responsive client experience across both written and verbal interactions. Opportunity details ## About this role. At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you’ll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you’re solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role As an Insights Consultant, you will be responsible for managing a portfolio of client accounts, building strong relationships, and ensuring customers receive maximum value from their insights programme. Acting as the main point of contact, you will work closely with clients to understand their business objectives, provide strategic guidance, resolve challenges, and identify opportunities to strengthen the partnership. You will collaborate with our Rapid Intelligence and Media Intelligence teams to ensure deliverables are accurate, insightful, and aligned with client expectations. By coordinating internal stakeholders and maintaining high editorial and service standards, you will play a key role in delivering an excellent customer experience. You will also develop a strong understanding of each client’s evolving needs, proactively identifying risks and growth opportunities, and sharing these insights with internal stakeholders to support client retention, renewals, and upsell opportunities. Duties and responsibilities: The role is defined, but not limited to, the following: ### Client & Account Management * Build and maintain strong, trusted relationships with clients, acting as a strategic partner and helping them achieve their business goals through Cision Insights solutions. * Manage regular communication with client teams via email, phone, and occasional in-person meetings to understand their needs, align on service expectations, and ensure a high-quality customer experience. * Act as the link between clients and internal teams, identifying and resolving issues quickly, whether related to service delivery, editorial quality, or contractual requirements. * Collaborate with teams across Cision to ensure clients receive a seamless experience across all areas of the business. ### Contract Management & Commercial Support * Support client renewals by managing account information, tracking service scope, and contributing to proposals, statements of work (SOWs), and contract documentation. * Identify opportunities to strengthen client relationships, support retention, and contribute to account growth through renewals and upsell opportunities. * Partner with internal stakeholders to proactively identify client risks, opportunities, and actions required to support long-term success. ### Insights Delivery & Editorial Support * Develop a strong understanding of Cision Insights delivery processes and support client projects through research, writing, editing, and quality checks where required. * Work collaboratively with delivery teams to ensure insights and outputs meet client expectations and maintain high editorial standards. * Support ad-hoc client requests and help resolve delivery challenges when needed. Essential Skills and Experience: * Bachelor’s degree or equivalent experience. * Experience in PR, communications, journalism, English, marketing, or a related field is desirable. * Strong written and verbal communication skills, with the ability to create clear, accurate, and engaging content. * Excellent attention to detail and commitment to delivering high-quality work. * Strong presentation and stakeholder management skills, with the ability to communicate effectively with clients and senior stakeholders. * Experience building relationships, influencing stakeholders, and resolving client challenges in a customer-facing environment. * Strong analytical and problem-solving skills, with the ability to identify issues and develop practical solutions. * A proactive, self-motivated approach with the ability to work independently, prioritise tasks, and know when to seek support. What do we offer Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: * Cision Group Personal Pension Scheme * Life Assurance * Healthcare cash plan * Dental Insurance * Private Medical Insurance (For directors and above only) * Gym Subsidy * Cycle to Work * Discounted Dining * Virtual GP * Employee Assistance Programme (EAP) * Eye Care Test * Cision Global Charitable Giving Program * BenefitHub (Retail discounts) *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(–scroll-root-safe-area-inset-bottom,0px)+var(–thread-response-height))] scroll-mt-[calc(var(–header-height)+min(200px,max(70px,20svh)))]” data-turn-id=”request-6a8d7ae6-01a4-83ed-977e-45bac2c3c168-30″ data-turn-id-container=”request-6a8d7ae6-01a4-83ed-977e-45bac2c3c168-30″ data-testid=”conversation-turn-71″ data-turn=”assistant”> div:has([data-free-thinking-preview-answer=true])+:is(.text-message,.relative:has(>.text-message))]:-mt-2 grow”> This position is fully remote, and the working hours are Monday to Friday, from 08:30 to 17:00 UK time. If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment. #LI-Remote Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today’s data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including [CisionOne](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1582545697&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D279553938%26u%3Dhttps%253A%252F%252Fwww.cision.com%252F%26a%3DCisionOne&a=CisionOne), [Brandwatch](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=3012343804&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D3402596191%26u%3Dhttps%253A%252F%252Fwww.brandwatch.com%252F%26a%3DBrandwatch&a=Brandwatch), and [PR Newswire](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1961299488&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D160139869%26u%3Dhttps%253A%252F%252Fwww.cision.com%252Fpr-distribution-and-placement%252Fprnewswire%252F%26a%3DPR%2BNewswire&a=PR+Newswire), enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the [CEO Action for Diversity & Inclusion™ pledge](https://www.ceoaction.com/ceos/?Page=1&CompanyLetters=C&Sort=Alphabetical) and named a “Top Diversity Employer” for 2021 by [DiversityJobs.com](https://diversityjobs.com/). Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Cision, Inc. “the Company” only communicates with candidates and extends job offers through direct channels, not third parties. Please review our [Global Candidate Data Privacy Statement](https://www.cision.com/careers/cision-candidate-privacy-notice/) to learn about Cision’s commitment to protecting personal data collected during the hiring process. Show more [Apply now >](https://jobicy.com/jobs/154405-insights-consultant-maternity-cover-french-speaking.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Nebius logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/d90c0566-221.webp) Nebius Oct 2 New ### [Customer Engineer EMEA](https://jobicy.com/jobs/154406-customer-engineer-emea.md) About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from… * ![QuickNode logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/e4603221-221.png) QuickNode Oct 2 New ### [Technical Support Engineer](https://jobicy.com/jobs/154390-technical-support-engineer.md) Quicknode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled… * ![Samsara logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/dd26f5ca-221.jpg) Samsara Oct 2 New ### [Implementation Consultant](https://jobicy.com/jobs/154389-implementation-consultant-3.md) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of… * ![AlertMedia logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/38d8b6a506d39ead683086c25f6ac132.jpeg) AlertMedia Oct 2 New ### [Customer Success Manager, SMB](https://jobicy.com/jobs/152337-customer-success-manager-smb-2.md) Do work that matters.   At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact,… * ![Trustonic logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/2ee3334a-221-1.jpg) Trustonic Oct 2 New ### [Senior Technical Account Manager](https://jobicy.com/jobs/149912-senior-technical-account-manager.md) Company DescriptionWho we are…At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner… * ![Karbon logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/13eaf3d2-221.png) Karbon Oct 2 New ### [Implementation Specialist](https://jobicy.com/jobs/152280-implementation-specialist.md) About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work… * ![Karbon logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/13eaf3d2-221.png) Karbon Oct 2 New ### [Senior Implementation Specialist](https://jobicy.com/jobs/152290-senior-implementation-specialist.md) About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work… * ![Keyfactor, Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/ba8ae349-221.png) Keyfactor, Inc. Oct 2 New ### [Partner Enablement Manager](https://jobicy.com/jobs/152308-partner-enablement-manager.md) About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises… * ![U-Haul logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/4cfc3900aed2-221.webp) U-Haul Oct 2 New ### [Bilingual French – Remote Roadside Assistance Agent (Part Time)](https://jobicy.com/jobs/148423-bilingual-french-remote-roadside-assistance-agent-part-time.md) Location:2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaAre you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider… * ![Unite Us logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/fed889de-221-1.jpg) Unite Us Oct 2 New ### [Customer Success Executive](https://jobicy.com/jobs/149844-customer-success-executive.md) Job Title: Customer Success Executive – Nebraska Department: Customer Success About the Role: As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers…. [Browse all jobs](https://jobicy.com/jobs.md)