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# Solutions Consultant

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/nextiva.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 115k–190k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished2 Oct 2026Apply before1 Nov 2026Listing views54Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This Solutions Consultant role is a pre-sales technical sales position supporting Nextiva's UCaaS, CCaaS, customer experience, and collaboration platform. The consultant leads discovery, tailors demonstrations, scopes proof-of-concepts, responds to RFPs and security questionnaires, and partners with account executives on deal strategy. Success requires translating technical architecture, integrations, security, and business requirements into compelling customer-facing solution narratives. The role also feeds customer insights to Product and Engineering, develops reusable demo assets, and supports sales enablement while traveling up to 20%.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines technical breadth across communications platforms, APIs, integrations, security, and AI with high-stakes customer-facing sales execution. It requires independently managing technical discovery and POCs while coordinating multiple internal and external stakeholders.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$152,500US market range$115k–$190k0$209k

AI insightThe posting explicitly discloses an annualized expected hiring range of USD 115,000 to USD 190,000, including annualized base salary and annualized target sales incentive. The offer midpoint is USD 152,500 per year. The stated range is used as the market range because it aligns with a mid-level US solutions consultant or sales engineering role in enterprise communications software.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Pre-sales](https://jobicy.com/jobs?search_keywords=Pre-sales.md)[Sales Engineering](https://jobicy.com/jobs?search_keywords=Sales%20Engineering.md)[Solution Consulting](https://jobicy.com/jobs?search_keywords=Solution%20Consulting.md)[Technical Discovery](https://jobicy.com/jobs?search_keywords=Technical%20Discovery.md)[Product Demonstrations](https://jobicy.com/jobs?search_keywords=Product%20Demonstrations.md)[Proof of Concept](https://jobicy.com/jobs?search_keywords=Proof%20of%20Concept.md)[UCaaS](https://jobicy.com/jobs?search_keywords=UCaaS.md)[CCaaS](https://jobicy.com/jobs?search_keywords=CCaaS.md)[API Integrations](https://jobicy.com/jobs?search_keywords=API%20Integrations.md)[RFP Responses](https://jobicy.com/jobs?search_keywords=RFP%20Responses.md)

Sample interview questionsHow do you structure a technical discovery session with a prospective customer?I begin by confirming the business objectives, stakeholders, current workflow, and measurable success criteria. I then explore technical architecture, integrations, security requirements, deployment constraints, and adoption risks. I summarize findings in a mutual action plan so the proposed demonstration or POC addresses the customer's highest-priority outcomes.

Describe how you would tailor a demonstration for a customer evaluating a UCaaS and CCaaS platform.

I would first map the demo to the customer's user journeys and operational goals rather than presenting generic features. For example, I would show relevant calling, routing, contact-center, CRM integration, analytics, and AI capabilities using scenarios that mirror their teams. I would close by connecting each capability to agreed success metrics and defining next steps.

How would you manage a proof-of-concept engagement?

I would establish scope, technical prerequisites, named owners, timeline, and objective success criteria before the POC begins. During execution, I would run regular checkpoints, document findings and risks, and prevent unplanned requirements from expanding the engagement. At completion, I would present results against the agreed criteria and recommend a clear path to production.

How do you respond when a buyer raises concerns about security or integrations?

I acknowledge the concern, clarify the specific risk or requirement, and provide an accurate response supported by documentation and subject-matter experts where needed. For integrations, I explain the architecture, APIs, authentication approach, data flows, limitations, and implementation ownership. If an answer requires validation, I commit to a follow-up rather than speculate.

How do you partner effectively with an account executive during a complex sales cycle?

I align early on account goals, stakeholder mapping, competitive risks, and the division of responsibilities. I provide technical qualification, discovery insights, demonstration strategy, and POC guidance while the account executive leads commercial strategy and executive alignment. We maintain a shared deal plan and continuously refine messaging based on customer feedback.

Opportunity details

## About this role.

### Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

The Solutions Consultant will focus on the technical sales of Nextiva’s solutions. This role serves as a key technical resource, requiring a deep understanding of Nextiva’s product offerings and their applications. The consultant will act as the technical lead throughout the sales process and will coordinate additional sales resources, including Product Subject Matter Experts, Account Management, Project Management, and Professional Services.

Responsibilities

* Lead business and technical discovery to uncover customer requirements, pain points, and success criteria
* Design and deliver tailored product demonstrations
* Foster relationship with third-party vendors and partners to enhance solution offerings
* Own proof-of-concept (POC) engagements, including scoping and success criteria
* Respond to RFPs/RFIs and security questionnaires
* Partner with Account Executive on account strategy and deal planning
* Act as the technical voice of the customer back to Product and Engineering
* Handle basic objection handling on architecture, security, and integrations
* Stay up to date on new technologies, industry trends, security & compliance, business needs

Cross-Functional Collaboration

* Must be a compelling, passionate, and enthusiastic speaker
* Provide feedback to Product and Engineering based on customer feedback, competitor, and partner insights
* Help standardize demo best practices, documentation, and reusable assets
* Contribute to internal enablement by training sales teams on how to position and leverage demos effectively
* Work closely with the Services Delivery team to communicate and coordinate customer requirements and roadmaps
* Fluent in English

Requirements

* 3–6 years in a pre-sales, sales engineering, or technical consulting role
* Preferred understanding of knowledge in technical areas such as (UCaaS, CCaaS, CRM, SIP, VOIP, AI, APIs, Automation Services) and common integration patterns (Workato, Redox..)
* Ability to present confidently to technical and business stakeholders
* Familiarity with Nextiva’s competitive landscape (e.g., RingCentral, Five9, Genesys, Zoom)
* Fundamental knowledge of Python, JSON, HTML CSS, and JavaScript
* Use AI to enhance personal workflows, leverages multiple AI tools based on their strengths, identifies repetitive tasks for automation, and shares best practices to drive team growth
* Demonstrated ability to learn quickly, develop new processes, and adapt to new technology
* Bonus would be knowledge in areas such as Data Security & Privacy (HIPAA, PCI, GDPR)
* Bonus knowledge in Spanish or French
* Bonus knowledge in Lucidchart, Google Dialogflow, Teams, WhatsApp, Google G-Suite
* Travel: up to 20%

Core Competencies

* Right Attitude
* Driving Results
* Critical Thinker

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

* Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
* Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
* Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

### Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $115,000 – $190,000 including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

* 🍏 Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
* 💼 Insurance: Life, disability, and supplemental indemnity plans
* ⚖️ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
* 💰 Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
* 🤸‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
* 🌱 Growth: Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit [USCIS](https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf).

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on [Instagram](https://www.instagram.com/nextiva), [Instagram MX](https://www.instagram.com/nextivamexico), [YouTube](https://www.youtube.com/user/NextivaOfficial), [LinkedIn](https://www.linkedin.com/company/nextiva), and the [Nextiva Blog](https://www.nextiva.com/blog/).

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