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# Bilingual Strategic Cuisines Inside Account Executive (Mandarin)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/toast.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 128k–205k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished3 Oct 2026Apply before2 Nov 2026Listing views43Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Toast is seeking a bilingual Mandarin-English inside Account Executive to grow adoption among Mandarin cuisine restaurants. The role manages inbound leads and referral-generated opportunities, conducts discovery and product demos, prepares quotes and contracts, and closes new business. Success requires consultative selling, strong relationship building, comfort with sales targets, and the ability to communicate with customers in Mandarin while collaborating internally in English. This is a remote, fast-paced sales role focused on restaurant technology and new customer acquisition.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines quota-carrying sales execution with bilingual communication and a specialized restaurant-market focus. It requires independently managing a pipeline while delivering polished demos, negotiations, and handoffs in customers' preferred language.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$166,500US market range$110k–$190k0$209k

AI insightThe disclosed estimated yearly Total Targeted Cash range is $128,000 to $205,000 USD, with a midpoint of $166,500. This includes base salary, commission, and potentially bonus, so it should not be interpreted as base pay alone. A typical US market range for a bilingual inside Account Executive in restaurant SaaS is estimated at $110,000 to $190,000 in total annual cash compensation, depending on territory, attainment, and experience.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Inside sales](https://jobicy.com/jobs?search_keywords=Inside%20sales.md)[Account executive](https://jobicy.com/jobs?search_keywords=Account%20executive.md)[Bilingual Mandarin](https://jobicy.com/jobs?search_keywords=Bilingual%20Mandarin.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Restaurant technology](https://jobicy.com/jobs?search_keywords=Restaurant%20technology.md)[SaaS sales](https://jobicy.com/jobs?search_keywords=SaaS%20sales.md)[Product demonstrations](https://jobicy.com/jobs?search_keywords=Product%20demonstrations.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Contract negotiation](https://jobicy.com/jobs?search_keywords=Contract%20negotiation.md)

Sample interview questionsHow would you conduct a discovery call with a Mandarin-speaking restaurant owner?I would begin by confirming their preferred language and communication style, then use open-ended questions to understand their service model, operational pain points, current technology, and growth goals. I would summarize their priorities in Mandarin, connect them to relevant Toast capabilities, and agree on clear next steps.

Describe how you would turn an inbound lead into a closed opportunity.

I would respond quickly, qualify the restaurant's needs and decision process, run a tailored demo, and document stakeholders, timing, objections, and next actions in Salesforce. I would follow up with a relevant proposal, address risks directly, and maintain momentum through a mutually agreed close plan.

How do you handle a prospect who says their current restaurant system is too difficult to replace?

I would acknowledge the operational risk and explore what specifically concerns them, such as training, data migration, cost, or downtime. Then I would explain the onboarding process, show evidence relevant to their workflow, involve the appropriate specialists when needed, and create a phased plan that reduces disruption.

How do you balance meeting sales goals with providing a customer-first experience?

I focus on qualification and fit rather than pushing every prospect to close. By clearly identifying needs, setting accurate expectations, and ensuring a strong handoff to onboarding, I build trust that supports both long-term customer outcomes and sustainable quota attainment.

What metrics would you monitor to improve your sales performance?

I would monitor lead-response time, conversion rates between funnel stages, discovery-to-demo and demo-to-close rates, sales-cycle length, pipeline coverage, and attainment. I would review loss reasons and activity quality regularly to identify where coaching, messaging, or prospecting adjustments are needed.

Opportunity details

## About this role.

This is a fully remote bilingual Mandarin inside sales opportunity based out of a personal home office.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

A day in the life (Responsibilities)

* Following up on marketing qualified leads in the market you support
* Conducting discovery calls & product demonstrations in your customer’s preferred language
* Creating and reviewing quotes and contracts in your customer’s preferred language
* Ensure our onboarding team and customer are set up for success post sale
* Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.

Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.Toast will not sponsor applicants for work visas for this role

What you’ll need to thrive (Requirements)

Fluency in both oral and written English and Mandarin is required for this role

* 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
* Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
* Proven track record of success in meeting and exceeding goals
* Ability to work in a fast-paced, entrepreneurial and team environment
* Self-motivated, creative, and flexible
* General technical proficiency with software

What will help you stand out (Nice to Haves/Nonessential Skills)

* Experience using Salesforce to keep track of Sales activities
* Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at[https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).

Total Targeted Cash

$128,000—$205,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

——

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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