[All remote jobs](https://jobicy.com/jobs.md)[![Emplifi logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/ee4ebc37-221.png)](https://jobicy.com/company/emplifi.md)[Emplifi](https://jobicy.com/company/emplifi.md) # Account Executive – North America Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/emplifi.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md), [Canada](https://jobicy.com/job-region/canada.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished5 Oct 2026Apply before4 Nov 2026Listing views51Application actions5Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. This is a full-time North American Account Executive role selling Emplifi's digital customer-experience and social marketing platform. The AE owns a territory or named-account quota, develops new pipeline, closes new business, and expands existing accounts through cross-selling and upselling. The role requires close coordination with solution consultants, customer success, marketing, product, and business development teams. Candidates need at least five years of sales experience, strong digital marketing knowledge, CRM proficiency, and demonstrated quota attainment. Success depends on consultative selling, disciplined pipeline management, forecasting, and persuasive executive communication. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines net-new acquisition with account expansion and individual quota ownership in a competitive B2B SaaS/CX market. It requires independently building pipeline while coordinating multiple internal stakeholders and presenting business value to prospective and current clients. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$95,000US market range$70k–$130k0$143k AI insightNo actual salary is disclosed. These are estimated US-market annual base-salary figures for a mid-level Account Executive with 5+ years of relevant SaaS or digital-marketing sales experience; variable commission, accelerators, and equity may materially increase total compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [B2B SaaS sales](https://jobicy.com/jobs?search_keywords=B2B%20SaaS%20sales.md)[Account executive](https://jobicy.com/jobs?search_keywords=Account%20executive.md)[New business development](https://jobicy.com/jobs?search_keywords=New%20business%20development.md)[Account management](https://jobicy.com/jobs?search_keywords=Account%20management.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Digital marketing](https://jobicy.com/jobs?search_keywords=Digital%20marketing.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md) Sample interview questionsHow have you built a pipeline in a territory with limited existing demand?I start by segmenting the territory by ideal customer profile, account potential, technology signals, and relevant business triggers. I create a multichannel outreach plan with personalized messaging, track conversion by segment in the CRM, and refine activity based on meeting and opportunity quality rather than volume alone. Describe how you have exceeded a sales quota. In a prior role, I exceeded quota by prioritizing high-fit accounts, running structured discovery to uncover measurable business pain, and creating mutual action plans with stakeholders. I maintained a healthy coverage ratio, reviewed deal risks weekly, and involved solution and customer-success partners early to accelerate confidence and close rates. How would you position a digital CX platform to a prospective enterprise client? I would first understand the client's current customer journey, social engagement challenges, commerce goals, and operational metrics. I would then connect platform capabilities to specific outcomes such as improved response efficiency, better social insights, higher conversion, or stronger retention, supported by a tailored business case and relevant proof points. How do you identify cross-sell and upsell opportunities within an existing account? I review adoption, campaign performance, business priorities, stakeholder feedback, and upcoming initiatives with the customer-success team. When I identify a gap that an additional capability can solve, I validate the need through discovery, quantify the impact, and align the expansion proposal to the customer's stated objectives. What is your approach to maintaining an accurate sales forecast? I use clear stage-exit criteria, verify decision process and stakeholder alignment, document next steps, and regularly test assumptions on timing, budget, and competition. I separate commit, best-case, and pipeline opportunities based on evidence, communicate risks early, and update the CRM immediately after meaningful customer interactions. Opportunity details ## About this role. ### About Emplifi [Emplifi](http://emplifi.io/) is the only[Autonomous CX platform](https://emplifi.io/platform-overview/) unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. ### About the Sales Team Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same – empower marketers to achieve more, no matter where they are or what industry they’re in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. ### About the Role The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue. ### What You’ll Do Here New Business Development: * Prospect and identify new business opportunities within the designated territory or named accounts * Develop and maintain a robust pipeline of potential clients through networking, research, and referrals * Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives Account Management: * Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients * Understand clients’ business goals, challenges, and needs to identify opportunities for additional products and services * Regularly review client campaigns and provide insights, optimization suggestions, and reports Cross-selling and Upselling: * Recognize opportunities to offer additional or premium services to current clients * Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients Sales Strategy: * Develop and execute a comprehensive sales strategy for the assigned territory or named accounts * Utilize CRM tools to track interactions, sales progress, and client information * Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies Collaboration: * Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded * Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics Lead Development * Working with the Business Development team * Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies * Qualify leads by assessing their potential needs and fit for our digital marketing solutions Pipeline Management: * Consistently manage and update the sales pipeline using CRM tools * Forecast potential sales activities and revenue outcomes * Evaluate and prioritize leads to ensure efficient time and resource allocation ### What You’ll Bring to Us * Bachelor’s degree in Business, Marketing, Communications, or a related field strongly preferred * Minimum of 5 years of sales experience, preferably in the digital marketing industry * Proven track record of meeting and exceeding sales quotas * Strong understanding of digital marketing services including e-commerce, social media, content marketing etc. * An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact * Excellent verbal and written communication skills * Proficiency in using CRM tools like Salesforce or HubSpot * Ability to work independently and as part of a team * Strong negotiation and presentation skills ### What We Offer * International and fast-paced environment * Chance to work with the world’s biggest brands at the CX tech leader * Agile and open-minded culture, with high levels of trust and flexibility * Opportunity for professional growth and development * Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas * AI-first workplace with access to leading AI tools (ChatGPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future * Flexible working environment * Unlimited Paid Time Off * Sick Days & Community Service Days * There’s more as well! Speak with us to find out all the details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process. Show more [Apply now >](https://jobicy.com/jobs/154535-account-executive-north-america.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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