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# Senior Quality Engineer

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/karbon.md)ShareRemote from[Australia](https://jobicy.com/job-region/australia.md)SalaryUndisclosedDepartment[QA & Testing](https://jobicy.com/categories/qa-testing.md)EmploymentFull TimeExperienceSeniorPublished5 Oct 2026Apply before4 Nov 2026Listing views58Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Karbon is seeking a Senior Quality Engineer to own and elevate quality practices for its cloud practice-management platform. The role combines hands-on end-to-end automation, API, contract, integration, and exploratory testing with coaching engineers on test strategy and quality ownership. The successful candidate will lead QA tooling and process improvements, including AI-enabled workflows, investigate incidents, and use data to prioritize product and process improvements. This is a collaborative but highly autonomous senior role supporting a distributed engineering organization, with Playwright experience strongly preferred.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior-level quality engineering role requiring technical breadth across automation, integration testing, incident prevention, and quality strategy. It also demands influence without authority: coaching engineers and driving organization-wide quality improvements in a distributed environment.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job medianHighly competitive$152,500US market range$135k–$170k0$187k

AI insightNo actual compensation is disclosed in the posting. The figures are estimated annual USD base-pay benchmarks for a US-market Senior Quality Engineer with automation, quality leadership, API/integration testing, and coaching responsibilities; actual pay may vary by location, experience, and total-rewards structure.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Playwright](https://jobicy.com/jobs?search_keywords=Playwright.md)[test automation](https://jobicy.com/jobs?search_keywords=test%20automation.md)[end-to-end testing](https://jobicy.com/jobs?search_keywords=end-to-end%20testing.md)[API testing](https://jobicy.com/jobs?search_keywords=API%20testing.md)[contract testing](https://jobicy.com/jobs?search_keywords=contract%20testing.md)[integration testing](https://jobicy.com/jobs?search_keywords=integration%20testing.md)[exploratory testing](https://jobicy.com/jobs?search_keywords=exploratory%20testing.md)[TypeScript](https://jobicy.com/jobs?search_keywords=TypeScript.md)[quality strategy](https://jobicy.com/jobs?search_keywords=quality%20strategy.md)[incident analysis](https://jobicy.com/jobs?search_keywords=incident%20analysis.md)

Sample interview questionsHow would you establish a practical quality strategy for a new product capability with a tight delivery deadline?I would start by identifying the highest-risk user journeys, integration points, and failure modes with product and engineering partners. I would apply a risk-based test approach, ensuring critical paths have appropriate unit, API, and end-to-end coverage while using exploratory testing for uncertain areas. I would document explicit trade-offs, automate the most valuable regression checks, and define post-release monitoring and follow-up work for lower-priority risks.

Describe how you have used Playwright or another automation framework to improve test reliability and delivery speed.

I design automated tests around stable user outcomes and service contracts rather than fragile implementation details. In Playwright, I would use resilient locators, isolated test data, parallel execution where safe, trace artifacts for failures, and a clear separation between page abstractions and test intent. I also review flaky-test trends regularly, treating test reliability as a product-quality concern rather than accepting retries as a permanent fix.

What is your approach to investigating a production incident and preventing recurrence?

I first work to establish a clear timeline, customer impact, and reproducible conditions without assigning blame. I partner with engineering to identify both the technical cause and the earliest control point where the issue could have been prevented, such as requirements clarification, a contract test, observability, or a release guardrail. I then ensure corrective actions have owners and due dates, and share the learning in a concise retrospective so the wider team benefits.

How would you coach software engineers who see testing as solely the QA team's responsibility?

I would make quality collaborative and concrete by involving engineers in risk discussions, test design, mob testing, and reviewing real escaped defects. Rather than policing quality, I would demonstrate how earlier testing and better observability reduce rework and improve delivery confidence. I would provide lightweight templates and examples, recognize positive behavior, and gradually help the team own quality decisions themselves.

How have you used data or AI to prioritize quality-engineering improvements?

I would combine signals such as defect escape rate, flaky-test frequency, incident themes, support impact, cycle time, and coverage gaps to identify the highest-leverage improvements. AI can assist with analyzing failure patterns, drafting test scenarios, accelerating test-data creation, or summarizing incident evidence, but I would validate outputs and maintain clear engineering ownership. The goal is to use AI to reduce repetitive work while improving the team’s judgment, feedback loops, and customer outcomes.

Opportunity details

## About this role.

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List.

### Position Overview

Seeking Senior Quality Engineers skilled in balancing efficiency and excellence. Ideal candidates thrive in teamwork, innovate, and maintain products while valuing autonomy and creativity. We prioritize ownership and impact, welcoming diversity, passion, and authenticity in a collaborative, sincere environment.

### Key Responsibilities

* Take Ownership of Quality—Quality is a collective responsibility, but you, as a Quality Engineer, are pivotal in identifying issues and leading their resolution. You have the courage to uphold quality standards, even when they might be overlooked by others. Beyond testing and validating, you lead by example, educating engineers on best practices and maintaining the highest quality standards. Your role is to ensure that excellence is a shared value across the team.
* Balance Quality and Efficiency—You skillfully balance high quality with the necessity to meet deadlines. You discern when rigorous testing is essential and when efficiency must prevail for timely outcomes. You manage these priorities with a keen eye for detail and a commitment to excellence.
* Collaborate Effectively Within the Team—Quality assurance thrives on teamwork and mutual support. In our team-focused environment, whether working remotely or in the office, your contributions are valuable. You are ready to enhance our exceptional team, dedicating your skills towards our shared goals.
* Ensure Quality and Reliability—Your role is vital in maintaining the quality and reliability of both new and existing products. You value rigorous refinement of established technologies and the assurance of new innovations. Your dedication to safeguarding and advancing product quality is key.
* Embrace Autonomy and Curiosity—Your inherent curiosity drives you to tackle challenges and explore new domains. With autonomy, you approach problems with innovative solutions, guided rather than directed, engaging fully and creatively in your work.
* Contribute Your Passion and Personality—Your creativity, curiosity, and authenticity strengthen our team. If you’ve navigated politically charged workplaces, you’ll find our culture of openness, authenticity, and absence of office politics refreshing.

### Qualifications

* At Karbon, we use Playwright for our E2E automation framework. Seeking candidates who have experience with Playwright or other test automation frameworks such as TestCafe, Cypress, [webdriver.io](http://webdriver.io/) or similar.
* Any candidates with experience in C#, Typescript or any other object oriented programming languages are considered a plus.
* Candidates with API, contract, and integration testing experience are preferred
* We are seeking a problem solver who is passionate about testing and excels at coaching others. This individual should lead by example, guiding engineers in analyzing complex user requirements and honing their skills in exploratory testing and test automation to ensure a great user experience for our customers.
* Has the ability to coach others in creating test strategies, test plans, and detailed test cases. This individual should empower the team by guiding and facilitating testing activities such as mob testing and testing parties.
* Has experience in incident analysis to identify the optimal point to prevent recurrences in the future
* Has used data to identify where product and process improvements should be prioritised
* Has owned and led initiatives for QA tooling and process improvements using AI (such as building AI skills or workflows)
* Coached junior QEs or Software Engineers
* Strong communication skills are essential for our international, multi-locational team dynamics
* Familiarity with the full software development life cycle and quality engineering best practices is required
* A Bachelor’s degree in Computer Science or equivalent experience is needed.

### Why Work at Karbon?

* Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
* 4 weeks annual leave plus 5 extra “Karbon Days” off a year
* Flexible working environment
* Work with (and learn from) an experienced, high-performing team
* Be part of a fast-growing company that firmly believes in promoting high performers from within
* A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
* Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

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[Apply now >](https://jobicy.com/jobs/154616-senior-quality-engineer-2.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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