[All remote jobs](https://jobicy.com/jobs.md)[![Palmstreet logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/fa38ec7c-221.png)](https://jobicy.com/company/palmstreet.md)[Palmstreet](https://jobicy.com/company/palmstreet.md) # Account Manager, Mexico Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/palmstreet.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUSD 8–10 / hourDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentContractExperienceOpen levelPublished5 Oct 2026Apply before4 Nov 2026Listing views31Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Palmstreet seeks a Mexico-based contract Category Account Manager to help grow and support sellers on its live-shopping marketplace. The role combines high-touch seller success, account management, category operations, performance analysis, and development of repeatable seller-growth frameworks. The person will identify promising sellers, guide onboarding and early growth, coordinate internally, test incentives, and monitor seller and pipeline health. Professional English is required because the role primarily supports U.S.-based sellers, while work is scheduled Monday through Friday between 12 PM and 8 PM ET. This is a full-time, 40-hour-per-week contractor role in a fast-moving startup environment. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires managing numerous seller relationships while using performance data to prioritize opportunities and build scalable processes from ambiguity. Success depends on strong independent judgment, operational discipline, and persuasive bilingual or cross-border communication in a high-growth environment. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianBelow market$9US market range$55k–$80k0$88k AI insightThe disclosed compensation is USD 8–10 per hour, with a midpoint of USD 9 per hour. For comparison, an estimated U.S. annual market range for a full-time Account Manager / Customer Success role with 3+ years of experience is approximately USD 55,000–80,000; this market estimate is annual and is not a conversion of the employer's disclosed hourly contractor rate. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Seller Growth](https://jobicy.com/jobs?search_keywords=Seller%20Growth.md)[Marketplace Operations](https://jobicy.com/jobs?search_keywords=Marketplace%20Operations.md)[Category Management](https://jobicy.com/jobs?search_keywords=Category%20Management.md)[Sales Data Analysis](https://jobicy.com/jobs?search_keywords=Sales%20Data%20Analysis.md)[Pipeline Management](https://jobicy.com/jobs?search_keywords=Pipeline%20Management.md)[Cross-Functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-Functional%20Collaboration.md)[English Communication](https://jobicy.com/jobs?search_keywords=English%20Communication.md)[Process Improvement](https://jobicy.com/jobs?search_keywords=Process%20Improvement.md) Sample interview questionsHow would you identify emerging sellers with the highest growth potential?I would establish a scorecard using indicators such as sales trend, stream frequency, conversion, repeat buyers, listing quality, responsiveness, and evidence of an established off-platform business. I would segment sellers by opportunity level, validate the findings qualitatively, and prioritize outreach to accounts where targeted support is most likely to produce measurable growth. Describe how you would support a seller during their first weeks on the platform. I would start with a structured onboarding plan covering platform mechanics, merchandising, live-stream preparation, promotion, and success metrics. I would set a touchpoint cadence, review performance after early streams, identify one or two high-impact improvements, and document actions and outcomes so support can become repeatable at scale. How would you manage dozens of seller touchpoints without compromising service quality? I would use segmentation, CRM/task-management workflows, standardized outreach templates, and clear service-level priorities. High-potential or at-risk sellers would receive tailored support, while common needs would be addressed through scalable playbooks, office hours, educational resources, and automated reminders. Tell us about a time you used data to improve an account or customer outcome. I would explain the business objective, the metrics reviewed, the insight identified, and the action taken. For example, if engagement data showed that sellers with inconsistent stream schedules had lower repeat-buyer activity, I would help them establish a predictable cadence, track results over several weeks, and refine the approach based on retention and sales performance. How would you motivate a seller to invest more effort in Palmstreet when they already have an established off-platform business? I would first understand their goals, capacity, and concerns, then present a clear value proposition supported by their own results and relevant platform opportunities. I would recommend a low-risk growth experiment, such as a focused launch schedule or incentive-backed campaign, define success metrics in advance, and use the results to build confidence in expanding their investment. Opportunity details ## About this role. About Palmstreet: Palmstreet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Started in 2020, we have grown into one of the largest live shopping platform in the US, featuring 1000+ daily live streams. Backed by leading Silicon Valley investors, we’re building the “World’s Online Main Street”—bringing authentic personal connections and the excitement of discovering one-of-a-kind products to online commerce. On top of our strong US community, we’re expanding into Mexico and looking for ambitious, sales-driven talent to help build our local seller community. The Opportunity: Palmstreet is seeking a full-time (40 hours weekly) Category Account Manager contractor to elevate seller success and streamline category operations. This role is pivotal in managing our growing base of sellers, particularly those with strong businesses both on and off Palmstreet, and shaping the way we approach category growth and marketing. This role primarily supports U.S.-based sellers, so professional-level English fluency with excellent written and verbal communication skills is required. This is an exciting opportunity to directly influence the growth by supporting sellers at scale and driving day-to-day operational excellence. If you thrive in strategic execution, structure, and seller relationships; this may be the role for you! You’ll play a hands-on role in growing revenue by ensuring promising sellers get the support they need to thrive on-platform—especially in their early weeks—while also helping to implement repeatable frameworks for scalable growth. This role sits at the intersection of category operations and account management offering broad exposure, high ownership, and clear pathways to measurable outcomes. You’ll see your work reflected in seller & category growth—and you’ll be a critical part of making the plants category not just stable, but scalable. The right candidate must be based in Mexico. Responsibilities: * Support emerging sellers who show early promise and identify existing emerging sellers with high growth potential by analyzing sales data metrics * Grow sellers with sizable off-platform businesses, helping them transition to scalable success on Palmstreet * Identify and nurture emerging and top-performing sellers by: Monitoring data to surface opportunity accounts * Providing structured support (e.g., strategy sessions, targeted incentives). * Guiding seller growth * Develop a formulaic and scalable growth framework for these cohorts: Establish seller touchpoint cadences * Identifying emerging sellers and proactively reaching out * Test incentives and motivators for sellers to promote growth on our app * Execute category operations with cross-functional teams * Manage ad-hoc seller needs and internal coordination * Monitor seller performance and pipeline health, escalating insights as needed Qualifications: * Professional-level English fluency, with excellent written, verbal, and listening communication skills * 3+ years in a high touch-point collaborative Account Manager or Category Manager role with a proven track record of success; preferably within a early stage or high growth startup, marketplace experience a plus * Reliable computer, smart phone and reliable high-speed internet connection. * Service Mindset —You are a seller(customer)-obsessed and execution-focused operator with a passion to work with small businesses * Strategic with a focus on operations — you possess the ability to build structure from ambiguity, and manage the daily realities of a fast-growing category * Detail-oriented, highly organized, and proactive, with the ability to manage dozens of seller touch-points simultaneously * Strong communicator — persuasive and approachable, capable of motivating sellers through friendly, thoughtful communication while building trust quickly * Innovative Creator — constantly generating new ideas to help sellers grow and to build better internal processes and programs Your Location: Mexico Compensation * The hourly compensation range for this role is $8-10/hr USD * Shifts will fall between 12PM-8PM ET Monday through Friday Why Join Us? * Play a key role in launching and growing Palmstreet’s community in Mexico. * Join a fast-paced startup where ownership, initiative, and results are recognized. * Work remotely while connecting with entrepreneurs, creators, and sellers across Mexico. * Help shape the future of live shopping and social commerce in a new market. Our Commitment to Diversity and Inclusion Palmstreet is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from everyone—especially those whose identities are traditionally underrepresented in tech. We do not discriminate on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Application Process We’re excited to review your application! If your experience aligns with what we’re looking for, our hiring team will reach out to schedule an initial screening call and walk you through the next steps of our interview process. While we try our best to respond to everyone, the high volume of applications may mean we’re unable to provide individual updates if we decide not to move forward. To stay connected and explore future opportunities, follow us on [LinkedIn](https://www.linkedin.com/company/palmstreet/) or visit us at [https://palmstreet.app/careers](https://palmstreet.app/careers). Show more [Apply now >](https://jobicy.com/jobs/154627-account-manager-mexico.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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