[All remote jobs](https://jobicy.com/jobs.md)[![Kong Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/f43352b801f4c6854ba70c5f70cec7cd.jpeg)](https://jobicy.com/company/kong-inc.md)[Kong Inc.](https://jobicy.com/company/kong-inc.md) # Site Reliability Engineer 2 Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/kong-inc.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 123k–150k / yrDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceSeniorPublished5 Oct 2026Apply before4 Nov 2026Listing views26Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Kong is hiring a Site Reliability Engineer 2 to operate and scale its multi-region SaaS platform across AWS, GCP, and Azure. The role centers on Kubernetes infrastructure, Terraform/Terragrunt, Helm, ArgoCD, CI/CD, GitOps, and production observability. The engineer will support distributed data systems including PostgreSQL, Redis, ClickHouse, and Druid while improving reliability, performance, security, and cost efficiency. This is a hands-on, full-time production role that includes participation in a global 24/7 on-call rotation and close collaboration with development and security teams. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThis is a highly technical SRE role requiring deep production experience with multi-cloud, multi-region Kubernetes systems, distributed data services, and infrastructure automation. The global on-call component and responsibility for reliability at enterprise scale create significant operational complexity and urgency. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$136,500US market range$120k–$165k0$182k AI insightThe disclosed yearly base salary range is USD 123,000 to USD 150,000, with a midpoint of USD 136,500. For a mid-level Site Reliability Engineer working in the US market, an estimated competitive market range is approximately USD 120,000 to USD 165,000 annually; actual total compensation may vary based on location, scope, and equity or bonus programs. ## Core skills Skills and capabilities most closely associated with this opportunity. [Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Terraform](https://jobicy.com/jobs?search_keywords=Terraform.md)[Terragrunt](https://jobicy.com/jobs?search_keywords=Terragrunt.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[GCP](https://jobicy.com/jobs?search_keywords=GCP.md)[Azure](https://jobicy.com/jobs?search_keywords=Azure.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[GitOps](https://jobicy.com/jobs?search_keywords=GitOps.md)[Observability](https://jobicy.com/jobs?search_keywords=Observability.md) Sample interview questionsHow would you design a highly available multi-region Kubernetes platform for a customer-facing SaaS service?I would define availability and recovery objectives first, then use independent regional clusters with automated deployment, health checks, and controlled traffic failover. I would design stateful dependencies for replication and recovery, validate failure scenarios through resilience testing, and monitor user-facing SLOs rather than infrastructure metrics alone. Describe how you have used Terraform or Terragrunt to manage infrastructure safely at scale. I organize reusable modules around clear ownership boundaries, use remote state with locking, and enforce pull-request reviews and automated plan checks. I also separate environments, apply policy controls where appropriate, and use phased rollouts to reduce the blast radius of infrastructure changes. What metrics and practices would you use to build an effective SLO program? I would begin with critical user journeys and define SLIs for availability, latency, correctness, and durability. I would set realistic SLOs, track error-budget consumption, create actionable alerts tied to customer impact, and use postmortems and recurring reliability reviews to prioritize engineering work. How would you troubleshoot elevated latency in a distributed API platform? I would first confirm the affected regions, endpoints, and customer impact using traces, logs, and service-level dashboards. Then I would isolate likely contributors such as gateway behavior, DNS or network issues, saturation, database latency, cache misses, downstream dependencies, or recent deployments, mitigating impact before completing root-cause analysis. How do you approach on-call operations and incident response? I prioritize rapid customer-impact assessment, clear incident ownership, and timely stakeholder communication. During an incident I use documented runbooks and safe mitigation steps; afterward I lead a blameless postmortem with concrete follow-up actions such as automation, alert tuning, capacity changes, or architectural improvements. Opportunity details ## About this role. Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: As a Site Reliability Engineer, you’ll join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform that powers the world’s API connectivity. You’ll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. You’ll work on everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the reliability, scalability, and security of Kong’s SaaS offerings. This is a hands-on role ideal for engineers who thrive on running production SaaS systems at scale, automating operations, and continuously improving performance, resilience, and deployment pipelines. What You’ll Do: * Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds. * Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD. * Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency. * Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures. * Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes. * Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs. * Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards. * Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices. * Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform. What You’ll Bring: * BS in Computer Science or equivalent practical experience. * Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments). * Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability. * Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt. * Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm). * Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling. * Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), load balancers and distributed systems. * Experiencing working with API gateway and service mesh technologies * Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana). * Experience working in a 24/7/365 production support environment. Bonus Points: * Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies. * Experience operating ClickHouse, Druid, or other time-series and analytics databases. * Experience managing PostgreSQL and Redis in multi-region configurations. * Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC. * Strong understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices. #LI-KC1 About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit [www.konghq.com](http://www.konghq.com). Show more [Apply now >](https://jobicy.com/jobs/154637-site-reliability-engineer-2-3.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![DataGrail logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/35efc72a-221.jpg) DataGrail Oct 5 New ### [IT & Business Systems Manager](https://jobicy.com/jobs/154603-it-business-systems-manager.md) The Opportunity: Data privacy has become one of the most strategic challenges facing modern enterprises, sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt… * ![TRM Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/34aa038c-221.png) TRM Labs Oct 5 New ### [Staff Infrastructure Engineer](https://jobicy.com/jobs/154593-staff-infrastructure-engineer.md) Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM’s platforms enable investigators to trace illicit activity, build… * ![RevenueCat logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/09/e9b2999e3e7950f153097909d027dda2.jpg) RevenueCat Oct 5 New ### [Senior Software Engineer, Internal Tooling](https://jobicy.com/jobs/154567-senior-software-engineer-internal-tooling.md) RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC’s S18 batch, we’ve grown into the default monetization platform for mobile…. * ![NetBox Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/df239a55-221.png) NetBox Labs Oct 5 New ### [Senior DevOps Engineer, Observability](https://jobicy.com/jobs/154542-senior-devops-engineer-observability.md) NetBox Labs is seeking a Senior Devops Engineer to join our rapidly expanding engineering team. We have multiple positions at different seniority levels open across several teams. A Senior DevOps… * ![Nebius logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/d90c0566-221.webp) Nebius Oct 5 New ### [Field Technical Lead – Data Center Deployments](https://jobicy.com/jobs/150136-field-technical-lead-data-center-deployments.md) About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from… * ![Nebius logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/d90c0566-221.webp) Nebius Oct 5 New ### [Site Reliability Engineer in Network Infrastructure](https://jobicy.com/jobs/150130-site-reliability-engineer-in-network-infrastructure.md) About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from… * ![Braze logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/86f743f0-221-1.png) Braze Oct 5 New ### [Senior Site Reliability Engineer I](https://jobicy.com/jobs/152549-senior-site-reliability-engineer-i.md) At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and… * ![Catawiki logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/77d018df-221.png) Catawiki Oct 4 New ### [Platform Engineer](https://jobicy.com/jobs/154501-platform-engineer-2.md) At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga’s Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects… * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 4 New ### [Engineering Manager, Core DevOps](https://jobicy.com/jobs/154498-engineering-manager-core-devops.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50… * ![Eight Sleep logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/09/76713d2f1b795ffde1c2777d9f74e684.jpeg) Eight Sleep Oct 4 New ### [Senior ML Operations (MLOps) Engineer](https://jobicy.com/jobs/154500-senior-ml-operations-mlops-engineer.md) Join the Sleep Fitness MovementAt Eight Sleep, we’re on a mission to fuel human potential through optimal sleep. As the world’s first sleep fitness company, we’re redefining what it means… [Browse all jobs](https://jobicy.com/jobs.md)