[All remote jobs](https://jobicy.com/jobs.md)[![WorkWave logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/78458cfe50d13ec79a5afc7a7a557272.jpeg)](https://jobicy.com/company/workwave.md)[WorkWave](https://jobicy.com/company/workwave.md) # Mid Market Account Manager Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/workwave.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 75k–100k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished5 Oct 2026Apply before4 Nov 2026Listing views36Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. WorkWave is hiring a Mid Market Account Manager to expand revenue within existing enterprise accounts for its field-service software and fintech platform. The role combines strategic account management, consultative SaaS selling, QBR leadership, product demonstrations, forecasting, and full-cycle expansion deal management. Success is measured through ARR quota attainment, pipeline creation and progression, multi-product expansion, and strong account planning. Candidates need 3–5 years of SaaS sales or account-management experience, enterprise-sales discipline, and proficiency with Salesforce, Salesloft, and MEDDPICC. The position is remote-first in the US and includes up to 25% travel for client meetings and company conferences. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a commercially demanding role requiring ownership of complex stakeholder relationships, expansion opportunities, forecasting, and quota delivery. The account manager must independently uncover operational needs, coordinate internal experts, and negotiate strategic SaaS deals. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$87,500US market range$75k–$110k0$121k AI insightThe disclosed annual base-salary range is USD 75,000–100,000, with a midpoint of USD 87,500. The posting also states OTE potential of USD 150,000–200,000, which likely includes variable incentive compensation and is not used as the base-salary median. For a US mid-market SaaS Account Manager with 3–5 years of experience, an estimated market base-salary range is USD 75,000–110,000 annually; total compensation can be materially higher when commission is included. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[SaaS Sales](https://jobicy.com/jobs?search_keywords=SaaS%20Sales.md)[Enterprise Sales](https://jobicy.com/jobs?search_keywords=Enterprise%20Sales.md)[Account Expansion](https://jobicy.com/jobs?search_keywords=Account%20Expansion.md)[Customer Retention](https://jobicy.com/jobs?search_keywords=Customer%20Retention.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[MEDDPICC](https://jobicy.com/jobs?search_keywords=MEDDPICC.md)[QBR Leadership](https://jobicy.com/jobs?search_keywords=QBR%20Leadership.md)[Pipeline Management](https://jobicy.com/jobs?search_keywords=Pipeline%20Management.md)[Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md) Sample interview questionsHow do you identify expansion opportunities in an existing SaaS account?I begin with account data, product usage, business outcomes, and stakeholder goals. During discovery and QBRs, I identify operational gaps and align relevant solutions to measurable value, then build a mutual action plan with clear sponsors, timeline, and success criteria. Describe how you run an effective quarterly business review. I tailor the QBR to the customer’s strategic priorities and include adoption trends, realized outcomes, risks, upcoming initiatives, and recommended next steps. I engage executive stakeholders, validate priorities, and use the session to create alignment around both account health and justified expansion opportunities. How do you use MEDDPICC in an account expansion sale? I use MEDDPICC to validate measurable business impact, identify the economic buyer and decision process, understand procurement and legal steps, confirm decision criteria, and establish a champion. This structure exposes gaps early and improves forecast accuracy for complex expansion deals. What would you do if a customer was satisfied but reluctant to add another product? I would avoid pushing a generic upsell and instead revisit the customer’s business objectives, current workflows, and future growth plans. I would quantify the specific cost, risk, or efficiency opportunity, involve the appropriate product and sales-engineering partners, and present a phased solution tied to a clear outcome. How do you maintain accurate forecasts while managing a large account portfolio? I maintain consistent Salesforce hygiene, document next steps and close-plan milestones, and review deal stages against objective qualification criteria rather than optimism. I regularly inspect pipeline coverage, risks, stakeholder engagement, and timing so that my forecast reflects the actual likelihood and path to close. Opportunity details ## About this role. At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. As a Mid Market Account Manager, you will be responsible for building strong, long-term relationships with our enterprise clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving adoption of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. ### WHAT YOU’LL DO: * Drive growth across assigned accounts by positioning WorkWave’s comprehensive solutions to unlock new business value (including our signature WinTeam ERP, Timegate workforce management platform, integrated payments, and our new AI-powered analytics suite, Wavelytics). * Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health. * Lead high-impact QBRs and visionary account planning sessions to align on strategic priorities, expose hidden operational gaps, and hunt for high-value expansion opportunities. * Deliver tailored product demonstrations in lockstep with Sales Engineers to showcase client priorities, and that position WorkWave as an essential long term partner. * Manage the full expansion sales cycle: from needs discovery through negotiation and deal closing, including preparation of sales agreements. * Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas. * Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce. * Collaborate cross-functionally with internal teams (customer success, product, sales engineering) to align resources and drive deal execution. * Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates. ### WHAT SUCCESS LOOKS LIKE: * ARR Quota Attainment (monthly/quarterly/yearly) * Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression) * Successful execution of QBRs and account plans * Demonstrated expansion across whitespace and multi-product opportunities ### WHAT YOU’LL BRING: * A consultative, relationship-first seller who can expand existing accounts * Strong business acumen and ability to identify client challenges and map them to solutions * Self-motivated, organized, and resourceful in driving expansion revenue * Positive, team-oriented mindset with a passion for building lasting client partnerships * Proven track record of achieving or exceeding ARR quota * Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships * Ability to work independently, manage multiple priorities, and navigate complex client organizations * Proficiency in Salesforce, Salesloft, and sales enablement tools * Familiarity with MEDDPICC methodology or other enterprise sales frameworks * 3–5 years SaaS sales/account management experience, preferably with enterprise accounts * Bachelor’s degree or equivalent experience * Ability to travel up to 25% of the time for client meetings and company conferences ### Compensation In our dedication to salary transparency, the base salary range is between $75,000 – $100,000, with an on-target earnings (OTE) potential of $150,000-$200,000. The final offer will be dependent on various factors, including the candidate’s qualifications, relevant experience, and the organization’s budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. ### Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices – each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE’VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND… • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/154642-mid-market-account-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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