[All remote jobs](https://jobicy.com/jobs.md)[![Five9 logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/7c3d754e-221.png)](https://jobicy.com/company/five9.md)[Five9](https://jobicy.com/company/five9.md) # Senior DevOps Engineer Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/five9.md)ShareRemote from[Portugal](https://jobicy.com/job-region/portugal.md)SalaryUndisclosedDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceSeniorPublished6 Oct 2026Apply before5 Nov 2026Listing views52Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Five9 is seeking a Senior DevOps Engineer to build and operate a modern hybrid-cloud SaaS platform for a cloud contact center provider. The role focuses on platform automation, CI/CD, progressive delivery, infrastructure as code, Kubernetes, and highly available production systems. The engineer will enable development teams through cloud-native workflows, tooling, training, and operational support. This is a senior, hands-on infrastructure role requiring strong GCP/AWS expertise, Linux knowledge, and ownership across the software delivery lifecycle. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe position requires 7+ years of DevOps or production-operations experience and expert-level capability across Kubernetes, public cloud, Terraform, CI/CD, and mission-critical systems. It combines platform engineering, production troubleshooting, developer enablement, and secure high-scale architecture. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job medianMarket rate$155,000US market range$135k–$180k0$198k AI insightNo actual salary is disclosed in the posting. This is an estimated US-market annual base-salary range for a senior DevOps/platform engineer with extensive Kubernetes, cloud infrastructure, IaC, and production reliability experience; actual Portugal-based compensation may differ materially. ## Core skills Skills and capabilities most closely associated with this opportunity. [DevOps](https://jobicy.com/jobs?search_keywords=DevOps.md)[Cloud Platform Engineering](https://jobicy.com/jobs?search_keywords=Cloud%20Platform%20Engineering.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[Terraform](https://jobicy.com/jobs?search_keywords=Terraform.md)[Infrastructure as Code](https://jobicy.com/jobs?search_keywords=Infrastructure%20as%20Code.md)[CI/CD](https://jobicy.com/jobs?search_keywords=CICD.md)[GCP](https://jobicy.com/jobs?search_keywords=GCP.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[GitLab](https://jobicy.com/jobs?search_keywords=GitLab.md)[Site Reliability Engineering](https://jobicy.com/jobs?search_keywords=Site%20Reliability%20Engineering.md) Sample interview questionsHow have you designed a Kubernetes platform for high availability and scalable application delivery?I would describe the cluster topology, multi-zone design, autoscaling, ingress strategy, workload resource controls, observability, backup and disaster-recovery approach, and how I validated failure scenarios. I would also explain how Helm or GitOps standardized deployments for development teams. Describe a CI/CD pipeline you improved for safer progressive delivery. A strong answer should explain the original bottleneck or deployment risk, then cover automated testing, artifact versioning, environment promotion, canary or blue-green releases, health checks, rollback automation, and measurable improvements such as lower deployment failure rates or faster lead time. How do you structure Terraform code for a multi-team cloud platform? I use reusable versioned modules, separate environment configurations and state, least-privilege access, code review and policy checks, and a clear ownership model. I also include plan validation in CI and avoid unmanaged configuration drift through documented operational processes. What is your approach to diagnosing a production incident affecting a cloud-native service? I first assess customer impact and stabilize the service, using metrics, logs, traces, recent changes, and dependency health to narrow the fault domain. After recovery, I lead a blameless review, document the root cause and contributing factors, and prioritize durable automation or architecture improvements. How would you enable application developers to adopt cloud-native delivery practices? I would provide paved-road templates, self-service CI/CD capabilities, documented standards, examples, and practical training. I would gather developer feedback, reduce unnecessary platform friction, and establish clear reliability and security guardrails rather than relying on manual reviews. Opportunity details ## About this role. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As part of the Cloud Platform Engineering team, you will be building Five9’s Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter. Key Responsibilities: * Be part of Cloud Platform Infrastructure Team, focused on building hybrid-cloud solutions. * Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of Cloud Native applications. * Enable all Five9 development teams with Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA. * Design, and build secure, highly scalable, enterprise grade platform Tools. * Document and communicate clearly of architecture and implementation solutions. * Work closely with product managers, architects, testers, and development teams. * Troubleshoot and support current Cloud platform in production. Key Qualifications: * 7+ years of professional DevOps / production operations experience. * 5+ years of Cloud Native application delivery experience. * Strong Hands-on experience with CI/CD tools like GitLab, GitHub, Jenkins, etc., * Intimate knowledge of public cloud infrastructures (GCP – Preferred, AWS, Azure). * Hands-on experience working on core Cloud services – Kubernetes, Compute, Storage, Network, Virtualization, Identity and Access Management (IAM). * Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent. * Strong proven experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation. * Experience building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery. * Strong development experience in one or more programming languages – Python, Terraform, Golang, Java, etc. * Advanced knowledge of Linux based systems and runtimes. * DevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycle. * You understand what it takes to run mission critical software in production. * Ability to prioritize tasks, work independently and work collaboratively in an agile environment. Workplace location: This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia. Candidates who reside within those municipalities would be required to work in-office 3 days a week. Benefits: * Five9 Shares * Bonus Scheme * 10% Flex Benefit * Meal Allowance * Medical Insurance * Life Insurance * 25 day Annual Leave + Public Holidays Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal). Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. Show more [Apply now >](https://jobicy.com/jobs/154677-senior-devops-engineer-8.md) > Annual salary information is not provided for this position. 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